the young assistant listened to our requirements and we found what we were looking for, the assistant still showed us other items around the store. Telling us to look upstairs she then arrives saying... Toon meer
Bedrijf heeft geantwoord
2B The Tollgate Centre, Tollgate West, CO3 8RG Colchester, Essex, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
the young assistant listened to our requirements and we found what we were looking for, the assistant still showed us other items around the store. Telling us to look upstairs she then arrives saying... Toon meer
Bedrijf heeft geantwoord
During our visit staff found the perfect balance of attention but without being overbearing or pushy. We were welcomed to the store and allowed to browse without interference, but someone was al... Toon meer
We always research customer reviews before any major purchase and thought they seemed a little generous to poltronesofa.......not at all! Our whole experience was indeed exceptional. We were abl... Toon meer
The furniture was delivered on the 21 the 2 guys were great only problem was we asked for a dismantle so they had to take it away now waiting for the item to be redelivered .sitting on camping chairs... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Geschreven door het bedrijf

2B The Tollgate Centre, Tollgate West, CO3 8RG, Colchester, Essex, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First time making a purchase at SCS and would definitely recommend it for all your sofa needs. Excellent communication received as to where my order was, delivery day communication is even better with exact tracking available. Delivery drivers were extremely polite and helpful.
Can't praise them enough.
Reference number - BDC-033-553
We had an appointment with Paul at the Tollgate, Colchester store. He was attentive without being pushy. He was knowledgeable and helped pick the chair that was right for us.
I went in with my mum and nan last wednesday, Paul helped us and was really friendly yet professional. He priced up what I wanted but I couldn't make a decision as needed my husband with me. Paul was understanding and answered all my questions. When I went back saturday with my husband we dealt with Paul again and I will be recommending him and scs to anyone who asks where they should go. So far so good can not fault the service recieved in store.
Lots of choice very helpful staff and easy to order with not too long a wait
Paul was extremely helpful and professional. He was not pushy. I decided on the sofa I wanted to buy and he explained everything and made the process very easy. Thank you. I can't wait to receive it.
Very efficient service they asked if they needed to take their shoes off,Our settee was put where we wanted it,Plastic packaging was removed and taken away.
Only took 10 minutes.
Was not pressured into purchasing my furniture, but the staff were very helpful.
One person was attending to all customer why a trainee was also there trying to support him even though she doesn't know what shes doing, we spent upto an hour there as a result of that and the price of the sofa we choose at the store is different from the price online, much cheaper online, anyway i paid the price online. lastly my car battery went flat as a result of me forgetting to switch off the inner light. none of the employee could help me jump start my car even my have got the kit. They finally offered to help after my friend arrived.

Antwoord van poltronesofà - Colchester
The lady who served us was very helpful even offering cups of tea which went down well so it was good for all of us
Simon and Chris who delivered were very helpful and friendly.. love my new sofa..
Staff in shop were great and kept in touch with my delivery date.. very happy
thank you
Simon and Chris were brilliant today very polite and explained everything made sure I knew how to use the recliners
The lady who we dealt with was very good and helpful
The young girl Zoe was brilliant she listened to us about what I wanted. She talk things through she didnt push to sell. We enjoyed talking to her.
Ann spent a lot of time helping me choose furniture to suit my room & requirements.Having her help made a huge difference to me especially as I live on my own. I went away to think about & she was there to help me through the purchase process
Was very pleased with the friendly professional delivery drivers removed shoes on entering too
We had a brilliant experience buying our new sofas. We met a sales person called Zoe who was very friendly, helpful and professional.

Antwoord van poltronesofà - Colchester
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.