Assistant Derek was very helpful on my first visit. I then returned with my daughter and he remembered my visit. He was extremely patient answering all our questions. He even continued helping us a... Toon meer
Bedrijf heeft geantwoord
Unit 4 Block 1 Glasgow Fort Shopping Centre, Auchinlea Way, G34 9DL Glasgow, Lanarkshire,, GB
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Assistant Derek was very helpful on my first visit. I then returned with my daughter and he remembered my visit. He was extremely patient answering all our questions. He even continued helping us a... Toon meer
Bedrijf heeft geantwoord
Friendly staff at the fort in Glasgow. Gave me plenty of choices and my sofa should come within 6 weeks but the computer was saying otherwise, they made some calls and figured out how to correct the s... Toon meer
Sales staff brilliant delivery staff efficient and freindly but estimated delivery 7th August as that passed phoned customer sevirce was told been delayed said I wasn’t told girl laughed and said I kn... Toon meer
Bedrijf heeft geantwoord
I had a great experience and Z the salesman at the Fort Glasgow branch he was really helpful and was able to sort an issue before it became a problem. I had sized my couches wrong but thankfully was w... Toon meer
Geschreven door het bedrijf
Geschreven door het bedrijf

Unit 4 Block 1 Glasgow Fort Shopping Centre, Auchinlea Way, G34 9DL, Glasgow, Lanarkshire,, Verenigd Koninkrijk
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Very efficient & helpful plenty of material samples to see lovely showroom
Delivered when they said , the delivery guys were really nice got on with their job love my sofa n chairs
we had a very experienced assistant who kept us informed about everything.
We had previously visited the store 3 weeks prior to purchasing our recliners. On the first visit the staff were helpful and friendly with no sales pressure to but. Upon returning later the same staff member (Aimee) processed our purchase very quickly and with no fuss.
Great delivery guys. Wery polite and helpfull. Wery r very happy about delivery and delivery stuff.
Good sale price on shop stock , would have been 5*, if it could have been obtained sooner .

Antwoord van poltronesofà - Glasgow Fort
Very knowledgeable about the product. Not too pushy and allowed us time to go away, measure up and have a good think about the product.
The main thing that made our experience good was the sales assistant. He was excellent and was able to judge exactly how attentive to be. He gave us space to browse/disuss yet was immediately on hand when we wanted assistance. He was also pleasant, knowledgeable and followed up on queries/assurances promptly.
The range and choice in store was wide and we found what we were looking for.
My only other comment would be that we weren't provided a written invoice detailing our items and prices - though I'm sure it will be provided when I ask.
Couldn't fault the guys they were very good at mymums this morning built up sofa they took their time tidied up and showed her how to work the recliner placed it where she wanted it and moved a few things around for hershes 80 yes old.
The delivery team were absolutely amazing, they came the day we were told they would and they couldn’t be nicer and more helpful. The whole sofa was set up in less than 20 mins.
Sofa is brilliant too, exactly what we asked for and came with no issues.
Great experience.
Very nice salesman and easy to talk to and everything went well

Antwoord van poltronesofà - Glasgow Fort
We waited a few weeks for our new suite and it was well worth the wait thank you all
Glasgow fort
Emily was very helpful she also remember who we were
Always smiling and helpful
Brilliant service- highly recommended. Sales man was excellent
The couch was delivered on time I was told the delivery people were lovely curtios
we choose a sofa with some help from the staff
the delivery was booked
and it arrived on time and the delivery guys were great
the staff are so friendly and helpful
will definately reccomend to others
a painless seamless purchase and delivery
thank you
Went to shop we were welcomed and got speaking to gavin the manager who got me all sorted without any problem it was good experience for me to visit the shop
Upon entering the store at The Fort we were welcomed by Derek who gave us a quick lowdown as to how the store was laid out and” colour code “ of the sofas on display.
After deciding on a sofa we called Derek over who advised us on the cost and any additional “ protection “ for accidental damage, then completed our purchase with no further sales pressure.
Tops Derek.

Antwoord van poltronesofà - Glasgow Fort
Hi I went into your shop at the fort in Glasgow the staff were very helpful and informative helping us with our choice I was very pleased with my purchase the only thing was the timescale of delivery but the staff explained the reason and I am willing to wait as I got the sofas in wanted
Went in for a look and came out buying a suite. I have been looking for awhile in different shops nothing appealed to me. The salesman advised to have a look and if I needed any help let him know. No hard sales good advice. Bought my suite coming October delighted with my choice thank you
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