poltronesofà - Huddersfield Reviews 

1.296
TrustScore 4.5 uit 5

4,5

Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire,, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From the offset the team was friendly and allow my disabled mum time to choose a comfortable chair without the pressure of salesmanship they even made us a drink which was very thoughtful and needed a... Toon meer

Beoordeeld met 5 van de 5 sterren

I love my furniture, a bit of a long wait but well worth it. The delivery people were excellent! Fast Efficient and polite whilst friendly and chatty. The text and call heralding their ETA spot on Th... Toon meer

Beoordeeld met 5 van de 5 sterren

The airey, well presented store was very welcoming with well a great selection of sofa styles and choice of designs and features, in well thoughout settings. The assistant, Abu Bakr, knew his product... Toon meer

Beoordeeld met 3 van de 5 sterren

The gentlemen at the shop and the delivery guys were great, but we only received the chair with no details of when the sofa would be delivered. Phoned their contact number to be advised it should arr... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Huddersfield

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire,, Verenigd Koninkrijk

  • 01484 487320

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.296)

18.181 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Both gentlemen were polite and…

Both gentlemen were polite and considerate. Very helpful, phoned to let us know when they would be arriving so we could be ready for them to receive our new sofa

28 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 3 van de 5 sterren

Sales person

Unfortunately your sales person was very pushy and come across arrogant whether he had had a bad day I don’t know it seemed all he wanted to do was rush the order through didn’t seem very interested in us . On the other hand I love the sofa can not wait for it too arrive

20 september 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Good Morning John and Shirley,


Thank you for your review and I hope you are well today.


We are very sorry that you have had a negative experience in our Huddersfield store, our staff are highly trained to be polite and helpful at all times so we are really sorry that this was not the case for yourself.


I will make sure to pass your review over to the store manager to look into.


Many Thanks
Kind Regards
Beth
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

They were amazing and not pushy

I picked a bed settee to match the buffet not the sofa first lol xx

18 september 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Great lads who took care

The lads who delivered our sofa were really friendly and took great care when bringing in the sofas. They set them up really nicely with the cushions in place properly.
It was a scorching day and we had our delivery late on but they still had a smile on their faces. Thank you Tom and Marc

17 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Stephen in the huddersfield store was…

Stephen in the huddersfield store was so helpful

5 september 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Akaash accompanied us and was very …

Akaash accompanied us and was very helpful and friendly. Greatful for his service

22 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Overall review of service

A very good service at shop finding a sofa still on offer at another shop. Shown round and helpful discussions. Followed by prompt delivery with thorough delivery drivers who kept me upto date via app and phone as to timing of delivery. Carefully installed and polite.

19 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Very happy with our new 3 seater…

Very happy with our new 3 seater leather recliner. The sales staff were very helpful and patient, nothing was too much trouble. The sofa was delivered as planned by Tom and Marc, both are very friendly. They installed our settee with care.

17 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 4 van de 5 sterren
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff, who offered help when I arrived, but without pressurising me. Explained what I need and they knew exactly what would suit. Very happy with purchase and can't wait for it to arrive 😀 thanks chaps!

7 september 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Fabulous delivery drivers

Fabulous delivery drivers, drop off went very smooth.
Great for updates of time.
Thanks Nathan & Daz
Much appreciated.

9 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Delivery was excellent

Delivery was excellent. Delivery team Michael & Martin excellent. Placed my new furniture exactly where I wanted it and took away all packaging. Delivery was early morning and on time.

9 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Wonderful professional delivery

Wonderful professional delivery, kept us informed all through the day of delivery, came in looked and asked where would like it placing, put where we wanted assembled it, very happy to help and nice to talk to.

7 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Service was fantastic, would recommend Kami

Kami was fantastic helping us pick out the sofa we wanted, she gave plenty of information & took time to go through all the fabrics with us. She was so helpful at every step, and answered all our questions without making us feel rushed. Thank you Kami :)

2 september 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

The manager was very helpful and…

The manager was very helpful and polite. They went through everything clearly I would highly recommend the store.

26 augustus 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Great experience all round

Great experience from picking out the sofa in the showroom to ordering and very friendly deliver by Nathan and Josh.

31 augustus 2024
Review zonder uitnodiging
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 4 van de 5 sterren

Sorry cant remember chaps name in our…

Sorry cant remember chaps name in our huddersfield branch. Excellent service and advuce

27 augustus 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Welcoming experience at Huddersfield store

Visited the Huddersfield branch on Leeds Road. Had previously visited the Bitstall showroom but felt pressured and left even though we liked the appearance of the sofas. Called at Huddersfield and it was much more friendly and relaxed. Akaash let us look round and was extremely helpful when we had made our choice and wanted to order the furniture. He even welcomed us with cups of coffee!

27 augustus 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

SCS staff are very attentive and friendly

We were greeted promptly by Akaash who guided us through the store demonstrating each product we were interested in and respected our decision.

26 augustus 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

The sales man Akaash was so helpful.

The sales man Akaash was so helpful, polite, smart no hard sale just an easy and pleasant experience, and he made me a lovely cup of coffee. Would definitely recommend..

27 augustus 2024
Logo poltronesofà - Huddersfield

Antwoord van poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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