I love my furniture, a bit of a long wait but well worth it. The delivery people were excellent! Fast Efficient and polite whilst friendly and chatty. The text and call heralding their ETA spot on Th... Toon meer
Locatie
Wijzig locatieUnit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire,, GB
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Lees wat reviewers zeggen
The gentlemen at the shop and the delivery guys were great, but we only received the chair with no details of when the sofa would be delivered. Phoned their contact number to be advised it should arr... Toon meer
Bedrijf heeft geantwoord
The airey, well presented store was very welcoming with well a great selection of sofa styles and choice of designs and features, in well thoughout settings. The assistant, Abu Bakr, knew his product... Toon meer
First visit was just to look around what was available. Liked not being approached at entry of shop to see if they can help etc. Once I approached staff with questions, polite and straight answers wer... Toon meer
Bedrijfsgegevens
Over poltronesofà - Huddersfield
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf

Contactgegevens
Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire,, Verenigd Koninkrijk
- 01484 487320
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Absolutely awesome customer service…
Absolutely awesome customer service from the minute we went to SCS in Huddersfield to taking delivery. The team were super helpful and made the whole experience very easy so much so ended up buying a sofa for the dogs...🤭 Highly recommend... thank you.
Good service
Kept informed of every stage from purchase to delivery. Delivered at time specified on tracker. Efficient, pleasant delvery staff.
SCS Huddersfield branch27
Akaash at the Huddersfield branch was totally aux fait with his products, most polite and explained the different features of the chair in which we were interested with care. We took swatches from which to choose what we thought the best for our room. When we returned and placed the order, he efficiently explained about delivery dates and times.
He made us comfortable throughout so that I have no hesitation in recommending the store.
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Don't be fooled by salesman delivery…
Don't be fooled by salesman delivery dates they only want commission, should have been delivered tomorrow 5 weeks wait but now been told another 5 weeks delivery delay not even in the country, absolute joke, go on Facebook for true reviews and experiences with theses people, customer services don't answer phone ,scs just replied to this stating my delivery date is an estimate, not what the grubby salesman said looks like 6 weeks wait again, shocking company I wish your customer services were as quick to reply (they dont) I have now started a refund due to long delay on delivery, but they won't answer to that either phone lines cut you off after 2 hours say you will get a call back , NO YOU DONT,
PLEASE STAY AWAY FROM SCS

Antwoord van poltronesofà - Huddersfield
Effortless stress-free delivery
Although early delivery 🚚 7am for us it suited. Pleasent delivery men for that time in morning, helpful, explained how to use switches on side of chairs🛋️🛋️. And managed to tackle getting it upstairs with a stairlift in way. 👍🏼💪🏼🏋🏼♀️
WARM, FRIENDLY AND HELPFUL
We were met with a warm friendly smile by a chap who was very helpful throughout our visit to your Huddersfield store on Leeds Road. He listened to our needs and showed us exactly what we were looking for. Great service
We had a Lovely lad ,who helped us…
We had a Lovely lad ,who helped us out.Seems he was only new for a few weeks.Always had a smile on his face.When we asked a Question and he wasn't sure he asked other member of staff. Thankyou.
Love my new sofa thank you SCS
Love my new sofa thank you SCS!
Hassle free process and arrived ahead of time, I was kept informed by Callum on processes and next steps. Liam and John delivered the sofa were friendly and professional! They had to bring it in through my garden they used blankets to avoid any muddy foot prints or damage! Top job guys some of the best delivery men I have come across! 😊🚛
Spot on from buying to receiving
Spot on from buying to receiving.
The gemt in the store had gave us a heads up that the sofas we were after were going to be cheaper the next day.
The delivery men were also great helped to move the sofas and re arrange them a good 4 times.
Clean and tidy and efficient.
Efficient enough
Efficient enough, liked the displays of sofas.
Very sales scripted but staff trained to be that way.
Delivery charges extortionate and annoyed that SCS is now advertising free delivery 3 weeks later.
5 Star Customer Service
Extremely helpful, took time to show us products and made the purchase effortless.
New sofas…
Michael and Kyle was lovely and respected my property
The sofas are great and so comfortable
Very comfortable
Great value for money
The store was well laid out
The store was well laid out, we had time to wander round, we were not rushed. The person who served us was determined not to let us leave without purchasing a sofa.
Good visit to SCS Leeds road…
Good visit to SCS Leeds road Huddersfield, sound advise & direction helped us pick the perfect seating solution
Good overall service and excellent…
Good overall service and excellent products to choose from. Will definitely return and recommend.
Exceptional Service and Quality Sofa
I recently purchased a sofa from SCS, and I am extremely impressed with their service. The sofa is of excellent quality and exceeded my expectations. The delivery process was seamless, with the delivery team being punctual, polite, and incredibly helpful. They were friendly throughout and made sure everything was handled with care.
The customer support was outstanding, providing clear communication and ensuring the delivery was scheduled accurately. The sofa arrived exactly at the time promised, and the delivery was impressively fast. I highly recommend SCS for their top-notch products and exceptional service. Thank you for making this experience so smooth and enjoyable!"
I was mis-sold a five year warranty…
I was mis-sold a five year warranty that was not even mentioned as an option, just added on. I only knew about it when I received the email with my paperwork. The salesman also told me he would give me the cushions free even though they were included in the price. I had to return to the shop to get the money refunded but they apparently couldn’t issue updated paperwork to reflect the correct details. Not happy at all!

Antwoord van poltronesofà - Huddersfield
Good service, competitive prices
We bought from the Huddersfield branch , manager was very helpful and informative , price we paid was competitive to similar furniture type stores around , purchase date to delivery date quoted approx 6 weeks which we were happy with .
Excellent friendly service
I went to the Huddersfield branch to buy a recliner sofa. Jason assisted me he was really friendly, very knowledgeable and went through various options. It was early evening when I went in so I expected to be rushed, however Jason did not rush me, offered friendly advice and said to take my time. I got a great deal and did buy a sofa, thank you Jason

Antwoord van poltronesofà - Huddersfield
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