poltronesofà - Leicester Reviews 

2.537
TrustScore 4.5 uit 5

4,6

Unit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... Toon meer

Beoordeeld met 5 van de 5 sterren

My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... Toon meer

Beoordeeld met 5 van de 5 sterren

Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.

Beoordeeld met 3 van de 5 sterren

Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Leicester

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Verenigd Koninkrijk

  • 0191 731 3300

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(2.537)

17.544 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

The men who delivered my setters were…

The men who delivered my setters were polite and thorough and took away all the packaging however, it had been raining and there was no offer to protect my carpet or to take off their shoes so I put towels down to protect what was obviously a new carpet as it still 'smelt'

20 mei 2026
Beoordeeld met 4 van de 5 sterren

Waited 10 weeks for delivery settee's…

Waited 10 weeks for delivery settee's were installed ok but dissapointed when sat on smaller one as it left an indentation as though leather hasn't been stretched enough as it seems saggy. Have contacted ScS awaiting for them to get back to me. Paying over £4,000 for both sofas felt dissapointed with them.

20 mei 2026
Beoordeeld met 5 van de 5 sterren

Super Job

The two lads turned up when expected and had messaged a few times so we were well inforned.
Despite not able to use our front entrance they quickly re arranged another suitable entrance. Very professional clean and tidy took all the packaging away. Made sure that we new how to operate the settees reclining mecanism. Super job

20 mei 2026
Beoordeeld met 1 van de 5 sterren

i have been looking at a sofa from…

i have been looking at a sofa from poltronesofa at scs but iv been blocked from the site why?????18

18 mei 2026
Review zonder uitnodiging
Logo poltronesofà - Leicester

Antwoord van poltronesofà - Leicester

Ciao Miss Blundell,

I hope you are well and thank you for your review.

I am very sorry to see that you have rated us as 1* on this occasion and have been unable to access the website.

Without knowing the error message I am unable to advise on why this is happening, it may be due to the security settings on the device that you are browsing from.
I apologise for any inconvenience that this may have caused.

If you require any help then you can reach our online team on 0800 7310048.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Thought the “ shopping experience “ was…

Thought the “ shopping experience “ was very nice ,I was greeted by all members of staff in a bright & cheery manner ! I would like to highly praise “ Anita” who was very helpful and accommodating as I changed my mind with my original order twice ,we received the same customer service as we did the first time we visited !! Lovely lady indeed !

9 mei 2026
Beoordeeld met 5 van de 5 sterren

Great experience.

The sales assistant was very helpful and friendly. He answered all of my questions thoroughly. The sofa I wanted was in the showroom in the material and colour that I was interested in. The next steps of the process were explained to me clearly.

7 mei 2026
Beoordeeld met 5 van de 5 sterren

A massive thank you to Raj at Fosse…

A massive thank you to Raj at Fosse Park branch for his patience and knowledge. Took us around the shop floor to show us options that would suit our small flat. He gave us a real good deal on our purchase. Staff here are very friendly and kind.

3 mei 2026
Beoordeeld met 5 van de 5 sterren

A good experience

We were greeted as we came in and offered help but we declined this so we could browse. We wondered around and made a decision and immediately a friendly young man was there to give us all details and delivery dates. We had a very pleasant experience and would recommend to friends

24 april 2026
Beoordeeld met 5 van de 5 sterren

This isn’t just any store

From the minute you enter the store it’s obvious this is so different to the rest. Ali approached us and informed us “how it all works” done in a such a friendly and positive way his enthusiasm was nothing short of infectious!! We explained what we were looking for so he personally showed us what sofas was available and in excess of 250 swatches draped around the store ON THE WALLS!! We left the store to bring the family back as we liked the unique corner bed sofa and wanted the kids to try it out as they were going to sleep on it!! Nothing was too much trouble Abdul helped this time with Ali joining us again as we all picked swatches to view against the sofa (we had racks of them on the sofa) nothing was to much trouble it wasn’t a cheap sofa but unique easily seating six. We sealed the deal all done on Abdul’s i’pad WHAT A FABULOUS STORE IN EVERY WAY.

30 april 2026

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