poltronesofà - Lincoln Reviews 

1.606
TrustScore 4.5 uit 5

4,5

Tritton Retail Park, Tritton Road, LN6 7AN Lincoln, Lincolnshire,, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Overall, the experience of purchasing a sofa with SCS was good, however, the keen salesman neglected to mention there was a 4 month wait to get the sofas. By the time I found this out, at checkout,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very professional, really listened to what we needed and sought out the best options for us. Very thankful to the Tritton Road Lincoln staff.

Beoordeeld met 4 van de 5 sterren

The salesman in the Lincoln store was outstanding. The delivery team were polite but unfortunately we had to ask them not to wear their shoes on the brand new cream carpet. They said Poltron did not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great selection in showroom - lots of choice together with huge choice of different fabric finishes. Important to be able to try comfort of seating. Staff namely Brian were excellent help - we took ou... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Lincoln

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Tritton Retail Park, Tritton Road, LN6 7AN, Lincoln, Lincolnshire,, Verenigd Koninkrijk

  • 01522 518140

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.606)

17.421 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Sofa bed

A nice store, pleasant and helpful staff and excellent choice of products.

12 juni 2026
Logo poltronesofà - Lincoln

Antwoord van poltronesofà - Lincoln

Good Afternoon,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience in store and really appreciate your lovely comments regarding the service.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant showroom/selection & great staff.

Great selection in showroom - lots of choice together with huge choice of different fabric finishes. Important to be able to try comfort of seating. Staff namely Brian were excellent help - we took our time over a couple of days with choices - whole experience was helpful & not rushed. Altogether very pleased.

24 juni 2026
Beoordeeld met 5 van de 5 sterren

From buying our new sofa till delivery…

From buying our new sofa till delivery yesterday we have 0 issues, communication at the beginning was nil & void, but 2 weeks before delivery we got regular updates... the guys who delivered & set up our sofa were excellent as temperatures were very extreme... ice cold water was passed to both of them

25 juni 2026
Beoordeeld met 1 van de 5 sterren

Had a complaint about sofa

Had a complaint about sofa. So sent pics due to seating starting to sag after 3 months. Its sagged down 3''. Could be springs?. Paid a lot for this plus insurance on top and to cut story short, they cannot do anything. All they want is your money at the end of the day and that's it. Couldn't care less about you. So think twice about this Company before buying. This unfortunatly will be taken to the tip soon.

23 juni 2026
Review zonder uitnodiging
Logo poltronesofà - Lincoln

Antwoord van poltronesofà - Lincoln

Ciao Stephen,

I hope you are well and thank you for taking the time to leave us your review.

I am sorry for the concerns that you have with your furniture.
It is noted that we have fully reviewed this based on the information that was provided on your contact form however I apologise if the outcome is not what you may have hoped for.

You can seek 3rd party advice if you are unhappy with the decision or please feel free to contact our aftercare team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 4 van de 5 sterren

No pushy staff

I really like how you are left to browse and not bothered by sales people. The sales assistants are knowledgeable and helpful. The sales rooms are calm and smell nice. I knocked off a star because the focus had been on monthly payments and I hadn't realised how expensive the sofa actually was. I would have preferred this to have been more up front.

18 juni 2026
Logo poltronesofà - Lincoln

Antwoord van poltronesofà - Lincoln

Ciao Linda,

I hope you are well.

Thank you for taking the time to leave us your review and for the feedback regarding your experience in store.

We are pleased that you found the team to be helpful and were left to browse freely on your visit.

I am very sorry that you were not fully aware regarding the pricing and I will ensure that your comments are passed on to the store, to help us improve moving forward.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

From very happy

From start to finish service was brilliant, delivery was a month sooner than expected, lovely delivery guys , very tidy with packaging, we just had to be up to get a call from them as call came through at 6.20am delivered at 7.20am set up and gone by 7.45 am , well someone had to be first delivery , but very happy

19 juni 2026
Beoordeeld met 5 van de 5 sterren

The staff were friendly

The staff were friendly, knowledgeable, relaxed and not pushy. Haven't received the chair yet, so can't comment on that, but very pleased withthe in-store experience.

10 juni 2026
Beoordeeld met 4 van de 5 sterren

Good experience and I was kept i formed…

Good experience and I was kept i formed of the delivery procedure. Very efficient delivery and setup of the settee. Not so happy with approx. 6 yards of wire laid out on the floor behind the settee which meant I could not walk behind the settee and I was warned not to fold up the wires as it could interfere with the operating mechanism. At the last minute I was told I could get a remote control instead of wires.

5 juni 2026
Logo poltronesofà - Lincoln

Antwoord van poltronesofà - Lincoln

Ciao Mrs Alexander,

I hope you are well and thank you for your 4* review.

We are pleased to see that overall you had a positive experience and were happy with the service from the delivery crew on the day.
I am very sorry that you were not advised regarding the power cables required for the furniture until the last minute and I will certainly pass on your feedback to the store, to help us improve our customer experience moving forward.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

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