The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... Toon meer
Locatie
Wijzig locatieUnit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.
In store was fine, staff was very accommodating. Delivery has been cancelled once and was told it would be here by another day. After speaking with the depot they hadn’t even put the delivery on the T... Toon meer
Bedrijf heeft geantwoord
We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much... Toon meer
Bedrijfsgegevens
Over poltronesofà - Luton
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf
Contactgegevens
Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, Verenigd Koninkrijk
- 01582 430790
4,4
Uitstekend
604 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
ScS luton
Just visited ScS Luton. Amar greeted us at the door and let us know he was there for any enquiries. Stayed close, whilst giving us the space we needed. We bought a sofa, along with some carpet and laminate flooring. Amar was very helpful and informative throughout the whole process. All in all, a very enjoyable visit.
7 april 2024
Review zonder uitnodiging
Antwoord van poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great first impression of SCS.
Knowledgeable and helpful sales staff.
Polite and efficient delivery staff.
5 april 2024
Review zonder uitnodiging
Antwoord van poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The staff were very helpful after…
The staff were very helpful after helping us for 3 hours - I managed to purchase three main furniture items for my new home +I'm more than happy !!
30 maart 2024
Antwoord van poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
They broke my new dining table when…
They broke my new dining table when they build it. And I was waiting for this more than 4 months. This is really sad and very disappointing. I have not been called to be informed to what will happen next. I had to call in my self. I hope I will not be waiting another 4 months. This time I have no dining table. No compensation has been offered to me.
28 maart 2024
Review zonder uitnodiging
Antwoord van poltronesofà - Luton
Good Morning Zubair,
Thank you for your review and I hope you are well today.
I do apologise that you have rated us 1* today in regards to your delivery experience. Please could you send a screenshot of your review to socialmedia@scs.co.uk along with your sales order number or postcode and address so we can look into this for you.
Many Thanks
Beth - ScS Social Media Team
Good service
Smooth efficient delivery and friendly service from Simon and Steffan. Great service from retail store team particularly the store manager who was extremely patient and informative.
25 maart 2024
Review zonder uitnodiging
Antwoord van poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff very polite and a good salesman
Staff very polite and a good salesman
sold us the sofa. Incidentally a review
of….when the sofa will be delivered would be good (We need to get rid of the other one).
Mrs. K.T Handford.
10 maart 2024
Antwoord van poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Welcoming and helpful
19 maart 2024
Amazing service from Shahida
Amazing service from Shahida, really knowledgable. Would recommend
18 maart 2024
Salesman Nathan was great very helpful…
Salesman Nathan was great very helpful and talked through everything with us.
9 maart 2024
SCS…
The Delivery was brilliant and earlier than expected Chris and Brad were pleasant and helpful the furniture is absolutely divine and the perfect size for my room.
12 maart 2024
Review zonder uitnodiging
Luton SCS
Shaz greeted us we entered the showroom in a ver friendly manner.
We originally wanted to view corner sofas and after showing and sitting on a number of these Shaz brought us coffee whilst we were discussing the choice of furniture and payment options.
We ended up ordering 2 stand alone sofas!
Shaz was very knowledgable and attentive throughout our visit and wouldn’t hesitate to recommend her.
28 februari 2024
Would highly recommend SCS to a friend.
Very helpful staff, Went above and beyond to help us with sofa would be right for us.
19 februari 2024
Website v Instore
Viewed a few sofas on the website but couldn't choose, decided to look in person. Kameron was very helpful and showed all the options before making a choice. Online you don't get a feel for the fabric or the functional aspects of the sofas.
22 februari 2024
Manager was extremely knowledgeable…
Manager was extremely knowledgeable about products.
20 februari 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.