Great staff very friendly got to wait nearly 3 mths for delivery was the only thing wrong but that’s out of their control I suppose , well hopefully I will have for Christmas xxx
Locatie
Wijzig locatieSilverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB
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Lees wat reviewers zeggen
Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed. Took time to offer suggestions of alternatives as we described our requirements. No hard sell... Toon meer
Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the d... Toon meer
The huge range of chairs and sofas was brilliant gave you a wide choise to consider and try. The Silverlink store was immaculately clean, tidy and easy to navigate. My assistant Stevie could not ha... Toon meer
Bedrijfsgegevens
Over poltronesofà - North Shields
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf
Contactgegevens
Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, Verenigd Koninkrijk
- 0191 731 3300
4,8
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything went smooth from purchase to…
Everything went smooth from purchase to the delivery. 10/10
13 juni 2026
A+ Service
From entering the shop we were given space to look around and got help when needed.
The delivery was on time and the delivery crew were friendly and quick.
9 juni 2026
From walking into the store they…
From walking into the store they couldn’t of helped enough they were friendly polite smart and so helpful would definitely recommend to my friends and family Happy Customer 😊 and the aprons they wear look smart but uncomfortable for them
12 juni 2026
Pleasant salesman very helpful
Pleasant salesman very helpful, explains all the options available in the furniture, and give us very useful advice.
9 juni 2026
I was kept well informed about the…
I was kept well informed about the delivery of my sofa. The lads who delivered it was friendly and respectful. They took away all the rubbish set it up for me. As an 89 year old I would have struggled to do it myself. Really love my sofa.
10 juni 2026
Brilliant service
Brilliant service! Good communication and very quick and efficient assembly. The crew also took away all the packaging too. Definitely recommend 👍
9 juni 2026
Reese was friendly and thorough
Reese was friendly and thorough, he made sure we understood everything. Very good salesman indeed.
5 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Sofa and chair was delivered on time…
Sofa and chair was delivered on time and professionally.
4 juni 2026
Antwoord van poltronesofà - North Shields
Ciao Mrs Railton,
I hope you are well.
Thank you for sharing your feedback following your recent order with us. We are pleased to see that your delivery went ahead smoothly and on time.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Very attentive
Very attentive, lovely store and great range of sofas. Staff helpful and were cheerful and obliging getting colours and materials for me to choose from. Looking forward to getting my new furniture! Kind Regards.
5 juni 2026
Antwoord van poltronesofà - North Shields
Ciao Mrs Rasen,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
We really appreciate your lovely comments and are pleased to see that you were happy with the service and the range of sofas available.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Knowledgeable seller
Knowledgeable seller. Listened to the requirements of my dad.
Very attentive and patient. Not pushy.
Would buy from them again.
3 juni 2026
Was good and quick
Was good and quick, sadly I didn’t get the sliders that I paid for but they are going to post them
3 juni 2026
Antwoord van poltronesofà - North Shields
Ciao Judith,
I hope you are well and thank you for your review.
We appreciate you sharing your feedback and are pleased to see that you had a positive experience.
I can confirm that the glides have been posted and will be with you soon, apologies that these were not left with the delivery, and for any inconvenience caused.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Very good service
2 juni 2026
We visited the Silverlink store and was…
We visited the Silverlink store and was warmly greeted by Reece who explained the layout of the store floor
Having looked at many settees and chairs Reece guided us through the leather options (which we were looking for) with his knowledge of the different types of leather available which resulted in us purchasing a new three piece
Reece was very helpful and professional
5 juni 2026
Very friendly knowledgable staff
Very friendly, helpful staff. I needed a chair, adjustable and ,suitable for my needs and comfort and i was delighted with the advice and hrlp.i was given. Wonderful furniture , left me wanting it all. Many yhanks to a friendly knowledgable team.
1 juni 2026
From walking into the store
From walking into the store, purchasing my sofas, and the delivery team all good and efficent
29 mei 2026
excellent staff
30 mei 2026
Lisa in the North Shields shop was a…
Lisa in the North Shields shop was a delight to talk to and very polite. The shop was well laid out and the atmosphere was good.
29 mei 2026
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