friendly and proffesional staff ASlison took time to explain everything

Lovely store set up, smelt amazing too. Staff helpful knowledgeable. The water bottle was a lovely touch base we walked around, there was no rushing when I was unsure which one I preferred best. Would definitely recommend to people. Looking forward to receiving our sofa.

Donna was so helpful, warm & friendly. She went through everything clearly.

The crew rang and told us their eta and arrived on time. Sofas were assembled quickly and professionally and the guys were very polite and friendly

Lovely store with plenty of choice and we found the perfect sofa and was helped by the lovely Alison who explained everything in detail. Lovely time choosing our new sofa today and we just hoping for an earlier delivery🤞

Excellent service. Very helpful nothing was too much trouble. Very happy with my choices with some advice from Samira. I am so excited and looking forward to delivery. Would highly recommend to friends and family.

The salesperson said the console unit would fit anywhere on the corner sofa, I even double checked in store as I couldn't find our required configuration online, they said not everything is shown online and it will be fine. Sofa delivered and no option to fit the console inbetween the 2 seats of a corner unit!!
In addition the reading lights of the console didn't work, after a failed repair needing a part they still don't work 4 months later. I'm now creating a consumer credit act claim. Staff are very friendly when your buying but do not care afterwards.
Edit following SCS reply...contact was made and a repair booking made for 23rd June which they cancelled. They tried to contact to make another booking when I was on holiday. Its 4 months since delivery hence Ive now lost patience.

Plenty of choice. Friendly and helpful staff

Really good service when picking my sofa, no pushy sales. Extremely polite staff and gave me time to go home to measure to make sure it would fit.

It kept me updated with my order & delivery date. People delivering were amazing, even taught me how to take my sofa to pieces incase I needed to move it. Gave advice on what to unplug too when moving it.

Everything ran smoothly communication was good

We had no problems with the delivery of our furniture, they arrived ahead of schedule and assembled the furniture efficiently and carefully and dealt with 7s in a polite and pleasant manner.

Thought the whole experience very good no problem with the delivery

Alison made us welcome and was very helpful. We were left to look around without pressure. The store had better selection than the other ones we had been to. Very much looking forward to our new furniture

Excellent delivery men did a great job. Love the settee. Great service.

Excellent customer service, warm welcome as soon as we walked in.
Everything explained. Steve was a lovely guy who never give us the hard sale and than let us look around and was happy to explain or answer any questions that we had. I highly would recommend the store on Preston Dock and especially to deal with Steve. Chatter, friendly, funny and listened to you.

Friendly and helpful staff. Great variety to chose from

Great service start to finish. Donna looked after us in the showroom and wasn't pushy. She answered all of our questions and was happy to make changes.
Delivery was earlier than planned but we got advance notice, we didn't get the time slot the night before but it wasn't an issue on the day. The delivery team were polite and careful bringing in the sofa and setting it up.

Very relaxed no pressure Chris was very helpful.

We were greeted with a big smile by a sales lady as soon as we walked in, asked if we knew about the products & then had the brand explained to us in full. We were then offered help if needed but left to wander on our own which was great as hate pushy sales people. I believe the sales lady was named Sam & she was so kind & helpful. She made us coffee & we sat to discuss options whilst relaxing in what is going to be our new furniture. The only criticism I have is that their so called 3 seater sofas are not really 3 seats at all, barely big enough for 2 small size adults so if you are not a small Italian then you will have problems with the so called 3 seat sofas. Our current 2 seat one is larger than their new 3 seat!!! Such a shame it needs replacing otherwise wouldn't have bothered as the sofa is quite small, 2 seats pretending to be 3 😕