poltronesofà - Scunthorpe Reviews 

806
TrustScore 4.5 uit 5

4,6

Lakeside Retail Park, Lakeside Parkway, DN16 3UA Scunthorpe, North Lincolnshire,, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The 5 stars is for our interaction with the staff at the Scunthorpe store. Very helpful & knowledge. Great service. However, I would not give the experience we had on the website anything more tha... Toon meer

Beoordeeld met 3 van de 5 sterren

The staff in the shop were very pleasant and helpful. When the suites were delivered one settee had a dirty mark on it that the driver pointed out and he made an attempt to clean it.The process for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It is hard to give a detailed review as our order is not due until early October when are visit to the Scunthorpe store was on the 3rd July. We were looking to replace a leather suite. The store was... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service throughout from the store purchase to delivery. Store staff friendly, knowledgeable and helpful. Not a high pressure experience at all. Kept informed at every stage and my sofa was de... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Scunthorpe

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Lakeside Retail Park, Lakeside Parkway, DN16 3UA, Scunthorpe, North Lincolnshire,, Verenigd Koninkrijk

  • 01724 290910

4,6

Uitstekend

TrustScore 4.5 uit 5

806 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(806)

17.544 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great delivery service

We had our new suite delivered today from SCS. Aaron and Todd were excellent. Great service, respected our property and made sure we were happy before they left. We have had a great service from SCS from going into the store to buy the suite, right up to the delivery today. I would definitely use SCS again

16 april 2024
Review zonder uitnodiging
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Great service from the shop and…

Great service from the shop and delivery.

9 april 2024
Review zonder uitnodiging
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

These comments are specifically for SCS Scunthorpe …

These comments are specifically for Alan and Rash at the Scunthorpe store. Both these guys bent over backwards to help us with chairs, sofas, tables and carpet - I cannot come d them highly enough for their advice and patience !

6 april 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Fabulous friendly service 👌

Fabulous friendly service 👌

7 april 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Fantastic experience

The whole experience was great, no pressure sales, no following us around, the guy who served us only approached us when we were ready. He was friendly, informative and very in tune with our needs in regard to purchasing a recliner chair for my husband, nothing was too much trouble, I feel that furniture shop staff have got the it just right regarding selling, and not pressuring you as soon as you walk in, we sat with our salesperson very comfortably with tea and coffee made for us, he was incredibly helpful, priced every single version of the furniture we looked at to compare cost. We were happy to purchase our furniture following a very in depth conversation as to what was included in the sale. A very smooth and enjoyable experience!

5 april 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service, very friendly and efficient, I would 100% recommend the guys that delivered

5 april 2024
Review zonder uitnodiging
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 4 van de 5 sterren

Helpful

Helpful, friendly and not too pushy.

29 maart 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

A great shopping experience without any…

A great shopping experience without any pressure matched by a great delivery service.

22 maart 2024
Review zonder uitnodiging
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 4 van de 5 sterren

Helpful staff

Nice clean and relaxed showroom with plenty of choice. Staff left me in peace to look around before offering assistance and when he did, he was very helpful which made my purchase hassle free, definitely recommend to friends 👍🏻

28 maart 2024
Beoordeeld met 5 van de 5 sterren

Offers a good shopping experience.

Emma was very friendly but not pushy. Impressively , she remembered us from a previous visit a couple of weeks earlier which made the experience much more personal. She was knowledgeable about the sofas on sale and explained the different guarantees that came with the suite very clearly.
The store manager (apologies to him as I never caught his name) was also very knowledgeable and helpful when it came to the final sale.
Overall, a very pleasant shopping experience.

24 maart 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Promt and courteous service

Promt and courteous service. Zero percent interest instalments.

18 maart 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Excellent service throughout- did not…

Excellent service throughout- did not pester when looking around the store but available when requested to answer any questions. Excellent delivery service really like the time slot as allows flexibility. Delivery guys really friendly and cleared away the packaging. Told they had stepped in to deliver last minute so really appreciated that to avoid disappointment. Thank you🤗

22 maart 2024
Review zonder uitnodiging
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

It’s about the customer needs

Came in recently with mum to buy a two seater sofa, the salesman was extremely friendly knowledgeable and helpful. We were all set to buy a merial 2 seater sofa then had a change of heart and wanted to look at the leather ones. Salesman was brilliant, very understanding and proceeded to assist us. Brilliant service.

12 maart 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 1 van de 5 sterren

Payment taken for carpet no longer stocked.

Surveyor priced up job. Payment was taken in full and advised a call would be received to arrange fitting. When call came it was to advise carpet no longer stocked. Had to call customer services to request full refund.

8 maart 2024
Logo poltronesofà - Scunthorpe

Antwoord van poltronesofà - Scunthorpe

Good Morning, 


I hope you are well and thank you for your review. 


Please accept my deepest apologies for any inconvenience this may have caused. 


Looking into your account, I can see the order has now been cancelled and a refund has been issued to your card.


Thank you for choosing us and we hope to see you again in the future.


Kind Regards
Tegan
Customer Experience | ScS

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer