Ordered an Uxbridge sofa in April and had it delivered in July. All very good so went back to Stirling store to order matching chair only to find this model discontinued. So then chose a similar style... Toon meer
Bedrijf heeft geantwoord
24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB
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Ordered an Uxbridge sofa in April and had it delivered in July. All very good so went back to Stirling store to order matching chair only to find this model discontinued. So then chose a similar style... Toon meer
Bedrijf heeft geantwoord
Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... Toon meer
Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... Toon meer
Very friendly and knowledgeable staff, asked for info on what we were looking for and explained how the process worked. Staff were visible at all times and happy to answer questions but we're not push... Toon meer
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Geschreven door het bedrijf

24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, Verenigd Koninkrijk
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Steve was amazing would highly recommend
Lovely place lovely smell in store the lad was very helpful explaining everything great service
The delivery was perfect on time the 2 guys were so nice and helpful and made the process so easy would definitely recomend
Excellent service from Will on Stirling branch, really help me with my choice. Thanks Will!
Steve (Stirling store) was great, he was very friendly let us walk around and didn’t pester us. He had a fountain of knowledge and when we finally decided which sofa to go with was patient and talked through each step with on our purchase
Excellent buying experience with Steve. He went above and beyond to demonstrate different colourways and offer other options in the sofa style we liked. Very happy with our supported purchase today, would highly recommend!
William helped greatly in pointing out materials and colour schemes available.
Made to feel very welcome by sales assistant, very knowledgeable and very helpful thank you.
Walked into the shop for the first time and met Raymond who made us feel very welcome without being intrusive.We had a walk round and eventually chose something we liked and spoke again to Raymond.He steered us through the whole process and was extremely helpful.An absolute delight from beginning to end!! We now looking forward to our new furniture arriving.Thank you Raymond 👍
Raymond was incredibly knowledgeable, friendly and not pushy at all. Credit to Poltronesofa.
Steve was an excellent sales person, with clear good communication, we came back to the store 3 times when deciding the sofa, however Steve was always polite and had excellent customer service.
Went to buy a new sofa we spoke to Raymond and he was lovely very professional and we ended up buying a new sofa great guy highly recommended
Service we had in shop was great. Choice of furniture was good, choice of fabrics as well. Looking forward to delivery Thank you
Although greeted on entering, the staff were not overbearing. After giving us helpful information, they left us to browse ourselves which I was pleased about. Once we had chosen the furniture we wanted, the purchase was concluded quite quickly. My only criticism is that maybe extra staff as once we had made our decision we had to wait a good 10 minutes for a member of staff (there were only two on) to finish with other customers.
From first visit to your store till your installation team Andy and his mate forest class
Staff lovely not pushy polite helpful and honest with timing
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