poltronesofà - Sunderland Reviews 

1.015
TrustScore 4.5 uit 5

4,3

Borough Road, 0, SR1 1PT Sunderland, Tyne and Wear,, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

When ordering my sofa and chairs with SCS they told me straight away when the delivery date would be and got it spot on. I used the website online to make my order and it was very simple to c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole was almost a delight until day of delivery. I was told I would receive a email and text with a narrowed time slot with a tracking link before 7am day of delivery. That never happened!... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service. We were unsure what sofa we wanted when we first went in-store but got expert help & advice from John. His outstanding knowledge helped us choose the right sofa for us. The rest o... Toon meer

Beoordeeld met 5 van de 5 sterren

Delivery of my beautiful new sofa and chair was made within the time frame given . So much care was given when bringing it into my house which is a new build with new light coloured carpets . The pack... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Sunderland

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Borough Road, 0, SR1 1PT, Sunderland, Tyne and Wear,, Verenigd Koninkrijk

  • 0191 731 3300

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(1.015)

18.052 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic service

Bought a bed settee from SCS Sunderland. The store manager was very pleasant, helpful and knowledgeable.
The delivery was excellent. Mick and Goffy assembled the bed settee and removed all of the wrapping etc.
They were polite, respectful of our property and friendly.
Well done SCS

4 juni 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 4 van de 5 sterren

No issues at all

No issues at all. The Sunderland branch of SCS the staff very helpfull went through my sale very quickly .just disapointed at how long you have wait for your sofa to be delivered .

25 mei 2024
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

The men were very cheerful and… professional

The men were very cheerful and experienced they made my day.

Thank you from Mrs.B Thompson

30 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Kept up to date with delivery time and…

Kept up to date with delivery time and slot. Mick and Bobby, delivery men, very friendly plus chatty assembled sofa and showed us how to dismantle if needed.

16 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

The greeting and helpful the best staff in…

The greeting and helpful staff in choosing what we needed, and the courtesy shown towards my mother who is 89 taken there time to show her around.

20 mei 2024
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Steven and Stephen were very…

Steven and Stephen were very helpful,polite,friendly and professional, there was nothing they would do as myself and partner are disabled.They took all wrappings away with them,we would recommend them.

21 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Fantastic experience from start to…

Fantastic experience from start to finish!
Easy to order. Customer services were just lovely when I needed to change deliver. Half hour deliver slot was just beyond amazing these days! And the deliver guys were spot on and so kind with my old dog. Perfect sofa too - can’t forget that!

17 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

New Sofa

Delivered on time. Friendly and efficient drivers who set up all furniture and removed all packaging.

14 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Very friendly lads and excellent…

Very friendly lads and excellent customer service.

14 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Brilliant service and thanks for…

Brilliant service and thanks for delivering in one piece

9 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Above and beyond with helpfulness

The two lads that delivered our furniture were so friendly and very good at they job we love our new three piece and definitely would recommend SCS

8 mei 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

paul looked after myself and linda from…

paul looked after myself and linda from walking in the door. explaind all the suites as we live in a tower block and might have difficulty getting it in the lift. even helped the next day when i change mind about colour.
nothing seamed to be a problem ended up we both got sofas

4 mei 2024
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Good explanation about mall mye furniture

Good explanation about all the furniture

5 mei 2024
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

SDC-268-895 recliner chair and foot stool

The 2 lads Robert and Kai were fantastic helped move the old recliner out the way and outside the house, fitted and demonstrated the new chair and fine tuned the location for maximum room . Left the place clean and Tidy removed all packing . A credit to SCS . Chair is fantastic too

30 april 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Excellent service

My furniture was delivered safely and it didn't take long for the men to assemble the sofa and chair.
I'm over the moon with the service .Very friendly and helpful good service
I'm very pleased with my new furniture lovely colour and very comfortable

30 april 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

The delivery men were excellent thanks.

The delivery men were excellent thanks.

29 april 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Dave at Sunderland Branch was very…

Dave at Sunderland Branch was very helpful and knew what he was talking about. Was patient and understanding and dealt with us without delay.

26 april 2024
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Thankyou who looked after me at ScS am…

Thankyou who looked after me at ScS am very pleased what i got

20 april 2024
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Great customer service from ordering to…

Great customer service from ordering to delivery. Delivery guys were very polite, efficient and took away all the packaging.

22 april 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Beoordeeld met 5 van de 5 sterren

Both delivery drivers were friendly

Both delivery drivers were friendly, helpful and really informative.

18 april 2024
Review zonder uitnodiging
Logo poltronesofà - Sunderland

Antwoord van poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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