Visited the Team Vally store last week, and Dave was very helpful. He was informative, polite, and knew his stuff. I walked out having purchased a new sofa. It won't be delivered until October, but he... Toon meer
Locatie
Wijzig locatieUnit 7B, Retail World, Team Valley, NE11 0BD Gateshead, Tyne and Wear,, GB
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Lees wat reviewers zeggen
Called into SCS to look at sofa’s to buy, spoke to customer service called Dave who was extremely helpful when I chose a Elland sofa he checked the system to see if they had one in storage. After D... Toon meer
Found the sofas that I wanted in the colour and size. They offer very nice range of sofas with great flexibility of fabric's & colour's + they are built to order so you can have exactly what you want.... Toon meer
Assistant was knowledgeable about products available she made it easy to make our purchase. However one of the biggest fault in your store is the staff immediately pounce on customer's as soon as you... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over poltronesofà - Team Valley
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf

Contactgegevens
Unit 7B, Retail World, Team Valley, NE11 0BD, Gateshead, Tyne and Wear,, Verenigd Koninkrijk
- 0191 731 3300
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Dave was very helpful!
Visited the Team Vally store last week, and Dave was very helpful. He was informative, polite, and knew his stuff. I walked out having purchased a new sofa. It won't be delivered until October, but he let me know exactly what would happen. Would highly recommend!
Amazing service
Amazing service, with lovely delivery and service staff. I am well impressed with the product.
Excellent service in store and kept up…
Excellent service in store and kept up to date with delivery info. Am very happy with my sofa.
Called into SCS to look at sofa’s to…
Called into SCS to look at sofa’s to buy, spoke to customer service called Dave who was extremely helpful when I chose a Elland sofa he checked the system to see if they had one in storage. After Dave couldn’t find it he confirmed with the manager if that was correct, Dave asked if he could call me at five o clock.
Five o’clock phone rang it was Dave true to his word saying there was one in storage, we went through the procedure of buy this sofa over the phone. I asked when would this sofa be delivered, his response was that this will be done when later that day and would again call back.
Delivery date was two days later with a tracker on the van.
Quick efficient service with a honest professional attitude.
Shop assistant very polite and helpful
Shop assistant very polite and helpful. Delivery was prompt and very professional 👏
Excellent advice on all aspects of our…
Excellent advice on all aspects of our purchase and was fully explained. Kat (short name) was very friendly and not to pushy. It was a nice relaxed atmosphere.
The crew did a great job bringing in…
The crew did a great job bringing in the sofa and putting it together very friendly, The only thing is the sofa is lovely but the colour black is not what it is it looks more like a grey which I’m not happy about.
Proper service is back.
Found the sofas that I wanted in the colour and size. They offer very nice range of sofas with great flexibility of fabric's & colour's + they are built to order so you can have exactly what you want. The staff know all about their products and go out of their way to help without being intrusive or pushy.
Great service from knowledgeable & friendly staff.
Very welcoming staff. Advised on colour & fabric choice. Helpful with measurements etc. Knowledgeable without being pushy.
Great company the whole experience went…
Great company the whole experience went well from the purchase of the items to the delivery and set up all the staff where very professional and very helpful very happy with the service
Came on time and knew what they were…
Came on time and knew what they were doing and explained what we needed to know and we're polite
The person I saw helped me to choose a…
The person I saw helped me to choose a lovely suit
He was very polite informative and patient
He also gave me plenty of time to decide on the payment plan
10/10
Ronnie and Ronnie were very helpful and…
Ronnie and Ronnie were very helpful and respectful of our property. Especially taking off their boots as I had just put down a new rug on which the sofa was put on.
Customer service in store was excellent
Delivery spot on kept me informed when…
Delivery spot on kept me informed when they were near
Had a job getting the furniture in lift but managed ,set up furniture where I wanted it placed ,showed me how to operate recliners , very good service 😀 👍
first class service delivery men first…
first class service delivery men first class in sorted with no fuss
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