Helpful explanation of the product materials..polite staff with good understanding and knowledge of materials used

Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by a lovely young man , we had a look round and ended up ordering a completely different colour and style, he helped us no end having said he had only been there a few weeks. We are completely happy with our choice we just need to decorate the living room again to make the settee’s look at home .

First and foremost, I wanted to say a massive thank you to Nahida from the Wakefield store. She is so professional and knowledgeable, but also has an amazing sense of what the customer needs. She offered us the best service possible and made the visit and purchase amazingly pleasant.

Good experience from ordering through to delivery. Very helpful in store and delivery done by a couple of polite, pleasant young men. Happy with our choice.

Everything went well from start to finish. Friendly and helpful staff in store. It was delivered before the scheduled date and was informed of time on delivery date. Would use again.

Very knowledgeable, in no rush answered all our questions

The crew was lovely a little late than scheduled, but no worry’s , the zip was broke underneath the sofa , didn’t come with screws for the support leg which my husband had to supply, bit apart from that I love it

Great delivery team! Great service and set everything up!

Great experience and quick

The Wakefield store is well set out.The staff left us alone to browse and only offered help when we were particularly interested in one sofa style.We didn't feel pressured into making a choice and Tracey was really helpful.

Service from all staff was very helpful, the lady that served me was extremely good and explained everything that I needed to know without rushing us.It was a pleasure to shop with your firm 😀 👍

The sales man was realy good listening to what we wanted showed us a couple of different sofas and explained what it did

The Delivery was within four hour time slot although had to keep being put back due to unforeseen circumstances however once they arrived team were very efficient pleasant and helpful We are waiting for sliders for settees as there is shortage though

They were lovely!! Gave us updates about delivery times. Came on time and placed sofa where we asked. Very pleasant lads. Couldn't ask for better service

The delivery personnel were brilliant in assisting with the movement of the new furniture

The customer service and the ease of order was outstanding. My only issue was I was not made aware of increased costs of choosing different fabrics for my sofa until I got home and checked my receipt.

Great experience from the day we stepped into the shop. Lovely sofa delivered a week before due date. Fantastic delivery service with regular updates on time. Lads who set up the sofa were efficient, polite and fast. Thank you.

It was the drivers who delivered the sofas, even though we had to wait all day for delivery they were very efficient and they were only here about 5 minutes

The lady that served us was informative and helpful in purchasing our recliner. All options were discussed with us regards making payment plans etc. Happy not to be pressured into buying any items that we didnt need.
Thank you for being curteous and no pressure sales