excellent customer service and support from real people. Units were well prices and production times excellent. We had a problem with 2 units that were incorrect, and the company could not have been m... Toon meer
Bedrijf heeft geantwoord
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The sealed unit arrived safely within the specified time. It was delivered by the company van, so no worries about it arriving broken. Maisie was very helpful with the ordering process.
Bedrijf heeft geantwoord
Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Toon meer
Bedrijf heeft geantwoord
We have several windows in our conservatory that lost their seal and have fogged and are allowing water to seep in between the panes. They are nearly 20 years old. Instead of having a window compa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Contactgegevens
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, Verenigd Koninkrijk
- 01268 686528
- sales@sealedunitsdirect.co.uk
- www.sealedunitsdirect.co.uk
4,9
Uitstekend
179 reviews
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Fantastic service.
Fantastic service.
I can’t thank Direct enough for a fast professional service and a prompt delivery
with my D/G unit.
I will be ordering a couple more.
9 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind feedback! We're delighted to hear you were pleased with our fast, professional service and prompt delivery. We truly appreciate your support and look forward to helping with your next order.
Many Thanks
Sealed Units Direct
Very thorough and Maisie made sure…
Very thorough and Maisie made sure everything was perfect before production.
10 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind review. We're delighted to hear that you found the process thorough and that Maisie was able to ensure everything was perfect before production. We really appreciate your feedback and your support.
Many Thanks
Sealed Units Direct
Excellent attentive service
Excellent attentive service, matched my obscured units to Pilkington in Ireland. Vicky is a very good communicator at all stages of the process.
7 mei 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind review! We’re delighted to hear you received excellent service and that Vicky was able to support you throughout the process. We’ll be sure to pass on your lovely feedback!
Many Thanks
Sealed Units Direct
Fantastic service and really quick
Fantastic service and really quick. Jake
15 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your great feedback! We’re really pleased to hear you had a fantastic experience and that everything was quick and smooth. We really appreciate your support!
Many Thanks
Sealed Units Direct
Great service! Staff friendly and helpful
Having never changed a window panel before, I found the website easy to use and order from. The customer support was great - Maisie answered all my (sometime basic!) questions and was very helpful. Ive now replaced 30 units in my house with all panels delivered without issue.
16 mei 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your wonderful feedback! We're delighted to hear you found our website easy to use and that Maisie was able to help throughout the process. It's great to know all 30 units arrived safely and met your expectations. We truly appreciate your support!
Many Thanks
Sealed Units Direct
Super duper
Super Maisie. Super delivery. Super D/G units. Super service …-º
12 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for the fantastic review! We're thrilled to hear everything was super, from Maisie's service to your delivery and D/G units. We really appreciate your support!
Many Thanks
Sealed Units Direct
Fabulous service and product
Fabulous service and product . Vicky was fabulous and very attentive in arranging delivery and follow up ! Would definitely recommend this company for any of your replacement window needs .
16 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind words! We're delighted to hear you had a great experience with Vicky and our team. Your recommendation means a lot to us, and we appreciate your support!
Many Thanks
Sealed Units Direct
Great service from these guys and…
Great service from these guys and girls. I dealt predominantly with Maisie.great service and follow up on delivery. My unit was ordered and delivered within ten days. If you need a sealed unit supplier you can't go wrong here.
2 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your wonderful feedback! We're delighted to hear you received great service and a smooth delivery experience. We'll be sure to pass your kind words on to Maisie. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct
Quick and Efficient
Quick, efficient, and exactly as ordered. Really good customer serive, support and updates from Maisie as well.
16 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind feedback! We're delighted to hear everything was quick, efficient, and exactly as ordered. We'll be sure to pass your compliments on to Maisie. We appreciate your support!
Many Thanks
Sealed Units Direct
Easy purchasing process and great…
Easy purchasing process and great communication. Vicky was great and our units were delivered when they told us with no problems.
30 maart 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind review! We're delighted to hear that the purchasing process went smoothly and that Vicky was able to assist you. We appreciate your feedback !
Many Thanks
Sealed Units Direct
Excellent
Excellent! Easy to order, nicely priced, and excellent service from Vicky, both before and after delivery. I hope I never need another window replaced, but if I do, I know where I'll go! Thanks.
9 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind words! We're delighted to hear you found the process easy and the service excellent. We'll be sure to pass your compliments on to Vicky. Thanks again for choosing us!
Many Thanks
Sealed Units Direct
Having broke a glass window panel in…
Having broke a glass window panel in our conservatory, I ordered a replacement from Sealed Units Direct. Their website was easy to use and explained various options and how to size up. I have now received and fitted the replacement glass from them, a good price, quick delivery and a quality product. Great follow-up from their staff (many thanks Vicky!), will use them again if I need glass. Thank you.
10 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and were happy with the quality, price, and delivery of your replacement glass. We'll be sure to pass your kind words on to Vicky. We truly appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
Amazing product - Great service
Amazing product, great quick service and friendly follow up check to make sure I was happy, 5 Stars. Thanks very much.
5 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for the fantastic review! We're so pleased to hear you're happy with both the product and service. We really appreciate your 5-star feedback and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
5* Service
Ordering online was quick and simple through the website. Great customer service from Vicky, who contacted me pre delivery and also after delivery to make sure everything was ok. I would recommend Sealed Units Direct - I’ll be using them again.
3 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind feedback! We're delighted to hear that ordering was quick and easy, and that Vicky provided excellent service before and after delivery. We really appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
Antwoord van Sealed Units Direct
Thank you for your kind words! We're delighted you were happy with the quality and service. We’ll be sure to pass your feedback on to Vicky.
Many Thanks
Sealed Units Direct
Ordered a replacement unit for a bifold…
Ordered a replacement unit for a bifold door. Sealed units direct were competitive and efficient. Great communication and a pleasure to deal with. Will definitely use again.
2 juni 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your kind review! We're delighted you were happy with our pricing, service, and communication. We appreciate your support and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
I ordered multiple windows from Sealed…
I ordered multiple windows from Sealed Units Direct and they were all absolutely perfect.
Unfortunately, I made a mistake with my own measurements on two of them. When I contacted customer service (Vicky) she was incredibly understanding and helped me get the two replacements sorted out without any hassle.
The replacements are arriving quickly, and the customer service has been top-tier. They really save the day when you make a mistake—I will definitely use them again!
23 mei 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your fantastic review! We're delighted to hear you were happy with your windows and that Vicky was able to help get your replacements sorted quickly and smoothly. We really appreciate your kind words and look forward to helping you again in the future! 😊
Many Thanks
Sealed Units Direct
No response
I have emailed this company twice to see if they can do one bathroom window unit, but no reply or acknowledgement, very disappointing.
20 mei 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your feedback. We're sorry you felt our response was delayed. We did reply to your enquiry, but we apologise if this wasn't as quickly as you expected. We always aim to respond promptly and appreciate your comments as they help us improve our service.
Many Thanks
Sealed Units Direct
Poor Customer Service & Supply
Ordered a large glass unit, took payment then after chasing them a week later have been advised they cannot make this and will refund my payment which will take another two working days.
21 mei 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your feedback. We're sorry we were unable to fulfil your order and for the delay in communicating this to you. We apologise for the inconvenience caused and appreciate your patience while your refund is processed.
Many Thanks
Sealed Units Direct
Easy to order,Great product at a good…
Easy to order,Great product at a good price, promptly delivered. All good.
A follow up call from Vicky a week later to check that everything was OK ,was greatly appreciated.
19 mei 2026
Review zonder uitnodiging
Antwoord van Sealed Units Direct
Thank you for your lovely review! We're delighted to hear you found the ordering process easy and were happy with the product, price, and delivery. We're also pleased that Vicky's follow-up call was appreciated. Thank you for your support! 😊
Many Thanks
Sealed Units Direct
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