They fitted 7 brand new windows in 2 hours. It was an insane pace of professionalism and no issues the build I'll update in 6 months if anything changes but I highly recommend them at this time. #t... Toon meer
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Lees wat reviewers zeggen
Great sales Good surveying Excellent installation team The windows seem to be of high quality. The only issue we had was installation was booked for Monday then changed to Wednesday which we... Toon meer
The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... Toon meer
Bedrijf heeft geantwoord
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Keeping your home safe. Specialising in windows and doors.
Contactgegevens
5 Nelson street, Bd1 5ax, Bradford, Verenigd Koninkrijk
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4,6
Uitstekend
538 reviews
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Professional from start to completion.
Secured Homes recently fitted two windows on our third floor, and the whole experience was outstanding. From the sales team, who were professional and helpful throughout the pre-installation process, to the fitters, who were brilliant on the day — everything was handled perfectly.
The team worked cleanly, tidying up during and after the fit, and the quality of the windows is excellent. We’re so happy with how they look.
Would definitely recommend Secured Homes to anyone needing new windows or doors. Great service, great quality, and a great team!
8 december 2025
Antwoord van Secured Homes
Hi there,
Thank you very much for the outstanding review! We are thrilled to hear that your experience with Secured Homes was positive from the initial sales conversation right through to the installation. It is wonderful to know our fitters did a brilliant job with your third-floor windows and kept everything clean and tidy. We really appreciate your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
New windows fitted
Windows were fitted, all rubbish was cleaned and taken away, guys were polite and friendly. Overall good experience, thus no room for complaints.
5 december 2025
Antwoord van Secured Homes
Hi there,
Thank you for the 5-star review. We are delighted to hear that you had a good experience with your window fitting. It is great to know our team was polite, friendly, and ensured all rubbish was taken away. We aim to make every installation as smooth as possible.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
After I had couple problems with my…
After I had couple problems with my front door,Adam sent me a very good engineer and sort out the problem ,so they are good and they do good job.
Thanks guys and sorry that you need to support me another 9 years because of the guarantee.
5 december 2025
Review zonder uitnodiging
Antwoord van Secured Homes
Hi Vasilica,
Thank you for your feedback! We are really pleased that Adam and our engineer were able to sort out the issue with your front door quickly. Please don't apologise for using your guarantee—ensuring your peace of mind is exactly what it is there for! We are always here to help.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Great service
Great communication from the beginning of the process. The salesperson was helpful and nit “pushy”. Offered flexibility for timescales of fitting.
The fitters were on time. They were polite and courteous and worked efficiently and tidily. No mess or rubbish left behind. The job was extensive but they managed it in a professional manner and in a timely way. Would definitely recommend Secured Homes.
3 december 2025
Antwoord van Secured Homes
Hi Helen,
Thank you for such a lovely review. We pride ourselves on being helpful without being pushy, so we are glad you appreciated our approach. It is fantastic to hear that our fitters were punctual, polite, and kept everything tidy while carrying out such an extensive job. We truly value your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Great Service once again, Your staff are a treasure to behold.
We got a little extra interest back on some accounts and needed 3 more windows doing to match the previous 5 done by Secured homes. Well it was a no brainer to get back in touch with these after their previous workmanship and quality.
The only little niggle after ordering again with young Hasam(Sam), was that one of the Bathroom windows came with a crack in it from manufacturing. Niall rang up to inform the company and they were going to make arrangements for a new one to be made and the lads come out and fit it.
Well its now been 7 DAYS and theyve finally been in touch. Apparently the glass that came wasnt up to standard, so theyve had to return it and the new window will be here next week, so Imran has assured us.
The replacement pane arrived today and fitted by a pleasant young man.
All the windows in and looking great to match the previous 5.
Many thanks once again for the standard of workmanship.
When the time comes for a new back door, we may be in touch.
It was a pleasure doing business again.
Bryan & Ann
30 november 2025
Review zonder uitnodiging
Antwoord van Secured Homes
Hi Bryan,
Thank you for choosing Secured Homes again; we really appreciate your loyalty. I am very sorry to hear about the issue with the cracked bathroom window and the delay in communication. We understand how frustrating it is when things don't go to plan. I am glad Imran has been in touch to assure you the new unit is on its way, and we look forward to getting this sorted for you next week.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
3 new windows and new back door
3 new windows and new back door, fitted quickly - half a days job. Lads were great and cleaned up well afterwards.
3 december 2025
Antwoord van Secured Homes
Hi Adam,
Thanks for the great feedback! We are pleased to hear that your 3 new windows and back door were fitted so quickly and efficiently. We will be sure to pass on your compliments to the lads for their hard work and for cleaning up so well afterwards.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Great windows
Windows were priced up, measured up, manufactured and fitted within a week. Extremely speedy, very friendly, reasonably priced, expert service.
Would definitely use them again, and highly recommend.
3 december 2025
Antwoord van Secured Homes
Hi Chris,
Thank you for the fantastic review! We are delighted that we could measure, manufacture, and fit your new windows within just a week. Providing an expert and speedy service is our top priority, and we are glad you found our team friendly and reasonably priced.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
New door
Arrive well before time. Great set of lads Reese very polite, explained how to close the door correctly. Even cleaned up when finished. Door looks lovely.would recommend this company
3 december 2025
Antwoord van Secured Homes
Hi Richard,
Thank you for your kind words. We are so pleased to hear that Reese and the team were polite and took the time to explain how your new door works. It is great to know you are happy with how the door looks and that the workspace was left clean.
Thanks for using SecuredHomes.co.uk
Sandra Medland
Very pleasant workmen
Very pleasant workmen. Work done efficiently. Everything cleaned up after finished. Very pleased with doors.
1 december 2025
Antwoord van Secured Homes
Hi Joan,
Thank you for your review! We are glad to hear that our workmen were pleasant and efficient during your installation. It is wonderful to know you are pleased with your new doors and the service provided.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
The lads fitting the windows did an…
The lads fitting the windows did an excellent job. Nice and friendly
28 november 2025
Antwoord van Secured Homes
Hi there,
Thank you for the 5-star rating! We are happy to hear that the lads did an excellent job fitting your windows and that you found them nice and friendly. We appreciate your support.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Easy enough to deal with company The…
Easy enough to deal with company The fitter that came out was brilliant,did a really good job.
26 november 2025
Antwoord van Secured Homes
Hi Marton,
Thank you for the great feedback! We are delighted to hear that you found us easy to deal with and that the fitter did a brilliant job on your installation. We appreciate your support.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Quality and fit excellent
Having used Secured Homes previously on one door project I had a secondany and decided that door would be done by another Company. The fit and finish of Secured homes was far in front of the other Company, this convinced me that for any further work my first choice would be Secured Homes. So when the knock came I had already decided that the next project would be Secured Homes. The new project this time was windows so as well as a scrappage discount I also got a previous customer discount. The fit and finish was as expected very good and the guys tidied up nicely after. The cheery attitude and friendly banter also went a long way to making the experience less stressful.
26 november 2025
Antwoord van Secured Homes
Hi George,
Thank you for choosing Secured Homes again! It is fantastic to hear that our previous work convinced you to return for your windows. We are glad you were able to take advantage of the scrappage and returning customer discounts, and that the team’s friendly attitude helped make the experience stress-free. We look forward to working with you on any future projects.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
This is the third time I have used…
This is the third time I have used Secured Homes, I can not fault the service the quality and the care to do first class job.
They are a breath of fresh air. I needed a new French door from my phone call a sales visit a survey visit, door manufactured and installed all within 10days.
5 star * plus.
Thank you.
26 november 2025
Antwoord van Secured Homes
Hi Paul,
Thank you for being a loyal customer and using us for the third time! We are thrilled that you are happy with the quality and service. Completing your French door installation within 10 days from the first call is exactly the kind of efficiency we aim for. Thanks for the 5 stars!
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Well planed and excellent workmanship
Well planed and excellent workmanship. Everything was made easy. Thank you.
24 november 2025
Antwoord van Secured Homes
Hi Alec,
Thank you for your kind review. We are pleased to hear that you found the workmanship excellent and that we made the whole process easy for you. We appreciate your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Antwoord van Secured Homes
Hi there,
Thank you for the 5-star review! We are glad you found our service quick and friendly and are happy with your great new product.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Good company . The company and personnel I dealt with…
The company and personnel I dealt with were professional , friendly and informative. The team who fitted the windows were excellent ,they took care in my home and were a pleasure to work with. The windows look great love the locking options. I would definitely recommend
17 november 2025
Antwoord van Secured Homes
Hi Mrs Chapman,
Thank you for your lovely feedback. We are so pleased to hear that our team was professional and treated your home with care. It is great to know you love the new windows and the locking options. We truly appreciate your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Everyone was courteous and friendly
Everyone was courteous and friendly. 4 windows in total fitted on a like for like basis. The lads did a fair job in not so fair weather. Cleaning up sadly not so great as silicone found on some furnishings.
18 november 2025
Antwoord van Secured Homes
Hi Amanda,
Thank you for your review. We are glad to hear that the team was courteous and friendly while fitting your windows. However, I am sorry that the cleanup wasn't up to our usual high standards regarding the silicone. We will address this with the team to ensure it doesn't happen again.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Thank you very much for installing the windows
Thank you very much for installing the windows. Nial and Ethan did an absolutely outstanding job. They were professional, efficient, and very friendly throughout the whole process. Their attention to detail and the quality of their work were truly impressive. I am extremely satisfied and can recommend them 100%.
18 november 2025
Antwoord van Secured Homes
Hi Aneta,
Thank you so much for the glowing review! We are thrilled to hear that Niall and Ethan did an outstanding job installing your windows. We will make sure to pass on your kind words to them about their professionalism and attention to detail.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Doors are well made and look quality
Doors are well made and look quality
One downside was the colour of the door I chose from the brochure turned out to be no longer available. I had to choose an alternative some days later.
It should have been known by the agent before my order was confirmed. Even so the alternative choice door colour turned out to be very good. The men who fitted the door were top class
Correspondence with company was good
12 november 2025
Antwoord van Secured Homes
Hello Joyce,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you find your new doors to be well made and that they look quality. It’s also wonderful that you had a top-class experience with our fitters and that you were happy with the correspondence from our company.
We sincerely apologise for the initial inconvenience regarding the colour choice. You are absolutely right—we should have had the updated stock information immediately available to your agent to prevent that delay in your order. We are reviewing our internal processes and brochure updates to ensure this doesn't happen again, as we strive to provide a seamless and efficient experience from the very start.
We are very pleased that your alternative colour choice turned out to be "very good" and that you are happy with the final result.
Thank you again for your valuable comments and for choosing Secured Homes.
Kind regards,
The Secured Homes Team
Good work secure homes
I have a lot of work done with secure homes and found them and there products brilliant cannot fault the guys that do the work always clean up after them I wouldn't hesitate to have them again
10 november 2025
Antwoord van Secured Homes
Hello Sandra,
What a fantastic review to read! Thank you so much for your kind words and for continuing to choose Secured Homes for your projects.
We are incredibly proud to hear that you find both our service and our products brilliant. We put a lot of focus on quality, and it's rewarding to know you are happy with the results of the lot of work you’ve had done with us.
We'll be sure to pass your compliments on to the installation teams. They work hard to ensure every customer is delighted, and hearing that they always clean up after them is excellent feedback.
Thank you again for your loyalty and trust. We truly appreciate your strong recommendation and look forward to assisting you again in the future!
Kind regards,
The Secured Homes Team
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