I haven't used Selfwealth for many years but find myself coming back to it on recommendation of a broker. It seems to be ideal for beginners up to sophisticated investors. A useful function would be... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
When I ask to change the bank details, they responded so quickly, actually it has been done in just 2 hours. Other broker normally slow responding. I am glad they are making progress and less stress f... Toon meer
Bedrijf heeft geantwoord
Prompt, accurate and professional response to my queries. First query satisfactorily resolved while I was still communicating on the online help portal. Second query was also responded to. I was al... Toon meer
Bedrijf heeft geantwoord
Great product and affordable trading platform. Analytics and research information are comparables to other. But the big plus here are the support people that go beyond to help and sort things out wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Flat fee investing that puts you in control. Build long-term wealth with Australia’s leading low-cost investing platform.
Contactgegevens
Level 7, 130 Lonsdale Street , 3000, Melbourne, Australië
- support@selfwealth.com.au
- www.selfwealth.com.au
4,8
Uitstekend
317 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very patient and made the task easy.
12 maart 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your review! We're happy to hear the process was easy and that you had a positive experience. We appreciate you sharing your feedback.
Onya Blake!
Blake was not only friendly and clear in his communication, he was also extremely quick to respond to- and resolve my issue which made continuing my investment journey easy!
12 maart 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your great feedback! We're pleased to hear that Blake provided friendly communication and resolved your issue quickly. We'll be sure to share your kind comments with him. Glad we could help make your investment journey that little bit easier.
Support team helpful
I contacted the support team and they were able to provide me with bank transaction reports for US and AU which the accountant required for tax reporting.
Thank you for your help and getting these to me promptly
12 maart 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your kind review! We're pleased to hear our support team was able to quickly provide the transaction reports you needed for your accountant. We appreciate your feedback and are always happy to help whenever you need us.
I like the ease of uploading documents…but.
I like the ease of uploading documents and account application.
There is a mismatch of advised time to get the account running versus when it actually happens which can be frustrating if you miss a market opportunity while it is being activated.
11 maart 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thanks for taking the time to leave a review. We're glad to hear you found the document upload and account application process easy to use. We're sorry that the activation timeframe didn’t match your expectations. While many accounts are activated quickly, some applications can take a little longer where additional verification or more complex account structures are involved. We appreciate you highlighting this, as feedback like this helps us improve client experience and set clearer expectations for new customers.
Efficient and prompt resolution
Efficient and prompt assistance by Ayubi Sharma to resolve my issue via the website live chat.
9 maart 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your feedback! We’re glad to hear that Ayubi was able to provide efficient and prompt support via our live chat. We appreciate you taking the time to share your experience.
Self Wealth made the effort.
Self Wealth went the extra yards to pursue the transfer of shares from a broker that had changed ownership.
26 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your feedback! I’m glad we could assist with your share transfer. Ensuring a smooth and efficient process for our clients is always our top priority, and I’ll be sure to pass your kind words on to the team.
Supriya gave a quick and satisfactory response.
Great customer service.
27 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your feedback, we're glad that you've been provided with a great client experience when your reach out to us. I'll be sure to pass this feedback on to the team.
responsive
responsive, prompt and all round great service. Highly reccomend Self Wealth
27 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for the feedback, we’re so glad you’ve found our service responsive and prompt. We really appreciate the recommendation and your support. I'll be sure to pass the feedback on to the team.
Contacted the support team over live…
Contacted the support team over live chat. Every time I need account help or support. The team are great to deal with. They always go the extra mile. Highly recommend this platform.
27 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for the great feedback!
We’re thrilled to hear you’ve had such positive experiences with our support team. We really appreciate the recommendation and your continued support!
Great timely service and accurate…
Great timely service and accurate information.
26 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Good morning Anthony, thank you for the lovely feedback, I will be sure to share it with the team. Please feel free to reach out should you require any further support.
Friendly and professional
Friendly and professional staff answered my question which bothered me the whole day.
25 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your review! We’re so glad Supriya was able to help answer your query. Providing clear and timely support is what we’re here for. We really appreciate you taking the time to share your experience.
Akanksha Anuragi provides great…
Akanksha Anuragi provides great support, even 2.5 hours before the stated opening times of their live chat!
MUFG wanted to charge me $165 to sell my employee shares, Selfwealth = $9.50, and with better support.
25 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for the lovely review. I’ll be sure to pass your feedback on to Akanksha. We’re committed to providing great, affordable service, so it’s wonderful to know we’re making a difference!
Efficient support with request
All the information and support was provided.
23 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
We’re pleased to hear that you found the information and support helpful. We really appreciate you taking the time to share your experience.
Excellent customer service
Excellent customer service, quick response time and patient operator.
23 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for taking the time to share your feedback. We’re pleased to hear you were happy with the service provided. Your comments are greatly appreciated and will be shared with the team.
Antwoord van Selfwealth
Thank you for your kind review. I will be sure to feed this back to the Service Experience Team. Please feel free to reach out should you need any further support.
Great responseAnswered immediately and explained what…
Answered immediately and explained what I needed to do
19 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your review Andrew, we’re really pleased to hear that your query was answered promptly and that the next steps were clearly explained. Providing clear and timely support is something we always strive for, so it’s great to see. I will be sure to pass on your feedback to the adviser who supported you. If you ever need anything further, please don’t hesitate to get in touch.
Quick and clear response from Supriya…
Quick and clear response from Supriya srivastava
18 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
We really appreciate your feedback and are glad to hear about your recent experience, I will be sure to pass on the feedback to Supriya.
Low fees, great website, useful chat service
Low transaction fees mean less leakage of funds. Web site is very easy to navigate and makes buying and selling simple. Online chat is quick and helpful.
16 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your feedback! We’re happy to hear that out team could make buying and selling simple and that our chat was helpful. I'll be sure to pass on the feedback direct to the advocate you spoke to.
Finally sorted out a stubborn problem…
Finally sorted out a stubborn problem with the W-8BEN-E form. Your people were great.
16 februari 2026
Review zonder uitnodiging
Antwoord van Selfwealth
Thank you for your kind words! We’re glad we could help sort out the W-8BEN-E form and appreciate your feedback.
Antwoord van Selfwealth
Thank you for taking the time to leave a review. These review really do mean a lot to us. I have passed your feedback on to Supriya who helped you. Please feel free to reach out again if required. Have a great day!
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