Verkocht door Shearings Holidays
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The trip was not enjoyable waste of time and money,we were very disappointed with Shearings.
Antwoord van Shearings Holidays
Thank you for your feedback. We're sorry to hear that your holiday did not meet your expectations and that you felt disappointed with your experience. We appreciate you taking the time to share your comments, as customer feedback helps us understand where we can improve.
Shearings Customer Service (MB)
Nice food staff nice felt safe good views
Antwoord van Shearings Holidays
Thank you for your 5 star review.
It's amazing to receive such great feedback. Providing enjoyable and memorable holidays is extremely important to us.
Kind regards,
Customer Relations (SC)
Starting with the driver Neil, very friendly helpful explained everything what was happening on the trip, coach very clean and comfortable the hotel The Norbreck Scarborough, looks a little tired needs a refurb bur rooms was clean bed very comfortable The management James meet the coach with all information that we needed, very friendly and helpful, could not do even to help he was fantastic Then there was the chef he went above and beyond he went the extra mile to make sure we was all happy with our meals, you couldn't ask for anything more 11out of 10
Antwoord van Shearings Holidays
Hi Sharon,
Thank you for your lovely 4-star review. We're delighted to hear that Neil, James, and the chef helped make your Weekend so enjoyable. It's great to know you found the coach comfortable, the hotel clean, and our team friendly and helpful throughout your trip.
We also appreciate your feedback regarding the hotel and will take your comments on board.
We hope to welcome you on another Shearings holiday soon.
Kind regards,
Shearings Customer Relations (MP)
