The engineer, Matt, came to do an emergency call as the lock to the house point of entry had failed to operate. He explained the reason for the failure in laymen’s language, was quick to fit a tempo... Toon meer
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Lees wat reviewers zeggen
I do not have enough good words to say about Sheerwaterglass! They move quickly to problem solve. They understand attention to detail is important and work hard to serve their customers with grea... Toon meer
Ruslan, replaced a completely broken window locking assembly promptly. He did a very neat and tidy job. He pointed out that all such window mechanisms need spraying with lubricant every 6 months. Lubr... Toon meer
Sheerwater Glass have provided windows, doors and a conservatory to us over the past thirty years in this house. From the Steve Smith and the sales team to the installers they are professional, frien... Toon meer
Bedrijfsgegevens
- Vensterinstallateur
- ook in
- Aannemer voor dakramen
- Deurenleverancier
- Dubbelglaszetter
- PVC-ramen leverancier
- Serre-leverancier en -installateur
Geschreven door het bedrijf
Expert installers of double-glazed windows and doors in Surrey, Hampshire, Berkshire, Woking & Guildford. We’re your local family run glass and glazing company in Surrey, providing quality window, door and conservatory installations for over 50 years! Whether you crave a new look for your property with double glazed windows, are looking for a new composite front door or you have an idea for a bespoke orangery or conservatory, we’re equipped to help you improve your property. VELUX certified installers as well as Roofline service experts. Fitting Roof Lanterns to brighten up your kitchen extension or any other space you may have. For over 50 years we have been the number 1 window and door installation experts across Surrey and beyond. Our thousands of happy clients and hundreds of 5 star reviews are testament to our commitment to customer service and satisfaction. Our exclusive range of Slimline uPVC windows have the narrowest frames available for uPVC windows. We also offer Aluminium Windows as well as Timber. For more period properties we offer Sash windows in Timber and uPVC options, to cover all budgets while still maintaining the character of your home. Our selection of patio doors includes, sliding doors, bi-folding and French doors. These can come in wood, uPVC or aluminium to suit your home. Our composite front doors or side doors or back doors can come in any colour you like! To suit your style and taste. Knowing you are secure across your home. Our Timber doors offer strength and character to any home, with classic and modern designs, we have a door that will suit your home. Our Roofline services include, soffits, facias and guttering for your home. Our professional team will advise the best options for your home. We also offer glass cutting services and mirror sizing services for internal or external uses. Be it bedrooms or bathrooms we have your mirror needs met. For the kitchen or bathroom, our splashbacks can come in a multitude of colours and sizes, measured exact to your dimensions and requirements. Not forgetting your furry friends, we instal and fit cat flaps into doors or windows, wherever they go, we can fit!
Contactgegevens
Unit B5, Moorfield Point, 41 Slyfield Industrial Estate, GU1 1RU, Guildford, Verenigd Koninkrijk
- 01932344415
- info@sheerwaterglass.co.uk
- www.sheerwaterglass.co.uk
4,5
Uitstekend
25 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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THANK YOU
Have used the company for a long time now for several projects in my house.
Always reliable, great communication and each piece of glass is cut to a very high standard.
Would recommend.
Lovely new building in Guildford also.
Thank you- Katie
1 november 2024
Review zonder uitnodiging
Antwoord van Sheerwaterglass
Thank you, Katie, for your fantastic review.
We're thrilled to have you as a long-term customer and really appreciate your consistent trust in our services.
Great to hear you're pleased with our reliability, communication, and high-standard glass cutting.
Thank you also for noticing our new Guildford showroom.
Your continued loyalty and recommendation means a lot to us.
Kind regards,
Mark McCluggage
Sheerwater Glass Ltd
One of their drivers failed to stop ar…
One of their drivers failed to stop ar a pelican crossing in Woking today believing he is exempt from road laws. Obviously didn't realise he had his company named on the side of his van. Sadly didnt get his number plate as would have forwarded to the police.
29 oktober 2024
Review zonder uitnodiging
Antwoord van Sheerwaterglass
This reviewer has never been a customer of Sheerwater Glass. The review describes an alleged sighting of one of our vans on a public road, not a product or service we provided. We're unable to verify the account, and no registration number was given to allow us to look into it. We take the standard of driving expected of anyone using our vehicles seriously, but this does not reflect a genuine service or product experience with our business.
Poor communication and no availability in addressing issues once they got paid
My experience with this company has not been great
We contacted them to have 5 windows installed and initially they sent us a quote.
As per initial quote, 2 out of 5 windows were sash windows. We asked them for a specific pattern and they said this would not change the quote compared to the plain sash windows included in the initial quote and we agreed these would be installed
They installed instead the 2 plain sash windows, and not those with the patter we agreed on.
When raised the issue, they to downplay the mistake and offered no solution or compensation for the inconvenience caused.
Due to this poor communication and management of issues occurred, I would not recommend them
2 augustus 2024
Review zonder uitnodiging
Antwoord van Sheerwaterglass
Thank you for taking the time to provide your feedback. We take all customer comments seriously and continuously aim to improve our service.
Regarding your project, we provided and installed the windows as per the signed contract, which clearly reflected the agreed design, including the absence of the Astragal bar you later requested. After the installation, we provided a solution and the cost difference for adding the bar, but this was declined. We regret that this outcome did not meet your expectations.
I also noticed that your review mentioned concerns about workmanship and tidiness, which were not raised with us during or after the installation. We take pride in the quality of our work and our team’s efforts to maintain high standards of tidiness. We would appreciate any additional feedback you could provide on this matter to help us improve further.
If you wish to discuss any issues in more detail, please feel free to contact me directly at mark@sheerwaterglass.co.uk.
Best regards,
Mark McCluggage
Sheerwater Glass Ltd
Excellent experience with a new glass…
Excellent experience with a new glass top for my coffee table. Nick was efficient, polite and friendly. Perfect fit and quality glass. Highly recommend
12 april 2024
Review zonder uitnodiging
Antwoord van Sheerwaterglass
Thank you for your wonderful review, Judy.
We're so happy to hear about your positive experience with us.
It's great to know that Nick was not only efficient but also polite and friendly.
Thank you for your kind words and recommendation. We look forward to helping you again soon.
Kind regards,
Mark McCluggage
Sheerwater Glass Ltd
Sheerwater Door & Window Fitting
New Hallmark Door
Great service from the Sheerwater Team, from initial enquiry through to order and fitting. The two installers (Ben and Scott) who fitted my door couldn’t have been more helpful, pleasant and professional. They also fitted a new double glazed pane in one of my upstairs windows on the same day.
Very confident in recommending this local business. Thank you.
16 februari 2024
Review zonder uitnodiging
Antwoord van Sheerwaterglass
Thank you, Annette, for your lovely review.
Great to hear about your positive experience with Ben and Scott.
It's great to know they were not only pleasant and professional but also helpful.
We pride ourselves on great service from initial enquiry through to order and fitting, and we're so happy to hear this reflected in your experience.
We're grateful for your recommendation and look forward to helping you again soon.
Kind regards,
Mark McCluggage
Sheerwater Glass Ltd
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