Sheffield Window Centre Reviews 

72
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

The most polite and efficient company. From start to finish nothing to say but EXCELLENT. The windows are fantastic the craftsmanship excellent and the personal perfect. If you live in Sheffield use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quick estimate visit after initial inquiry and a good priced quote, NO after visit sales pressure. Follow up site survey gave more options which we considered and discussed in depth. Not a long wait f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent company! Had our bay window replaced and two rear kitchen windows... very professional! Wes who came out to see our house and give us a quote... to the installation lads, who worked efficien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The windows and doors were fitted when they were promised. The quality of the windows and frames is very good. The door quality is very good although the back door seems stiff and is much harder to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vensterinstallateur

Geschreven door het bedrijf

Sheffield Window Centre – Manufacturers/installers of quality Windows, Doors, Porches, Conservatories, Orangeries, Stained Glass, Fascias, Soffits,…


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

72 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(72)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The most polite and efficient company

The most polite and efficient company. From start to finish nothing to say but EXCELLENT. The windows are fantastic the craftsmanship excellent and the personal perfect. If you live in Sheffield use them ,local business and fantastic. AND
they just sent me beautiful flowers as a thank you for my business Hands down a class act 😄

21 september 2026
Review zonder uitnodiging
Logo Sheffield Window Centre

Antwoord van Sheffield Window Centre

Hi Margaret,

Thank you so much for such a lovely review! We’re absolutely delighted to hear how pleased you are with your new windows and the service you received. Your kind words about our team and workmanship really mean a lot to us.

We’re also glad you liked the flowers! Thank you again for choosing Sheffield Window Centre and for supporting a local business.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Customer service second to none

Customer service second to none. Couldn’t recommend them highly enough.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Sue,

Thank you so much for your fantastic review! We’re delighted to hear that you were so impressed with our customer service.

Providing a friendly, reliable and professional service is really important to us, so your kind words mean a lot!

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

What a fantastic company

What a fantastic company! Sorted out an emergency - compassionate and so efficient. I can't praise them highly enough!

30 juni 2026
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that we were able to help when you needed us most.

Providing a compassionate, responsive and efficient service is at the heart of what we do, so it's wonderful to know that your experience reflected this.

Your kind words mean a great deal to our team. Thank you again for your recommendation and for placing your trust in us.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Five Star Service Every Time

Five Star Service Every Time! I have used Sheffield Window Centre for all the windows and external doors in my house over the last 27 years and they provide an excellent service from start to finish! I wouldn’t use anyone else! Highly recommended!

10 juni 2026
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Jo,

Thank you so much for your wonderful review and for your loyalty to Sheffield Window Centre over the past 27 years. It means a great deal to us that you have trusted us with all of your windows and external doors throughout that time.

We're delighted to hear that you've consistently received excellent service from start to finish, and your recommendation is truly appreciated. Feedback like yours makes all the hard work of our team worthwhile.

Thank you again for your continued support. We look forward to helping you with any future projects.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

A fantastic company

I called them today to arrange replacement of a blown pane under guarantee, and replacement of another outside of guarantee. In a world of generally terrible customer service, this company is standout hero. They have everything right about knowing how to run a company people will (and do) trust. Everything they do is great - fantastic service all round, and fantastic management. The only place to go in Sheffield for windows. Pity there are not more companies who operate this way.

23 april 2026
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Hannah,

Thank you very much for taking the time to leave such a thoughtful review.

We’re really pleased to hear that you’ve had such a positive experience with us, especially when arranging both warranty and out-of-warranty work. It means a great deal to the team to know that our service and approach have stood out for you.

We work hard to provide a straightforward, reliable service, so it’s especially rewarding to hear that this has come across in your experience. Your kind words about our team and management are also hugely appreciated and will be shared with everyone involved.

Thank you again for your recommendation and support – it’s genuinely appreciated.

Best wishes ,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Outstanding

Absolutely outstanding from start to finish. Worth every penny.

17 april 2026
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Philip,

Thank you very much for the review, I am delighted to hear that you are happy with your installation.

Best wishes.

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Had front bays and a smaller window…

Had front bays and a smaller window replaced. Id not realised just how draught the previous ones had gotten!
Fantastic customer service from start to finish, I felt the price was fair, the fitters were excellent, hard working, polite and very tidy! I figured i would need to redecorate after the fit, but, they were so good you couldn't tell they had been replaced at all around the join with the wall. The fitters even pointed out i didnt need a sil I'd asked for and this reduced the overall cost.
We had unfortunate timing with the weather and snow! But the company took all the disruption in their stride and kept me well informed of delays.

Today, a beautiful bunch of flowers arrived as a thankyou, as someone who rarley gets flowers, this was a beautiful touch that really made my day! ( I would have left a brilliant review regardless of the flowers 💐)
Thankyou so much

8 januari 2026
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Claire,

Thank you so much for taking the time to share such a detailed and positive review. We’re delighted to hear that you’re pleased with your new windows and that the fitters provided excellent service throughout.

We always aim to make the installation process as smooth as possible, even when the weather doesn’t play ball, so it’s wonderful to hear that our team kept you informed and made the experience stress-free. We’re also thrilled that the flowers brightened up your day—it’s great to know it was appreciated!

Your kind words about our workmanship and customer service mean a great deal to the whole team. Thank you once again for choosing us and for leaving such a thoughtful review.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Top class workmanship

Sheffield window centre have replaced windows doors and patio doors in the 4 houses we have lived in and all the workmanship in all the properties have been excellent.
We are about to start a new build and will definitely be using them as we have in the last 25yrs
So don't shop there good on price quality and they keep there promises of brilliant workmanship
That's why there still in Sheffield after all these years

9 januari 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Karen,

Thank you so much for your wonderful review and for your loyalty over the past 25 years — it truly means a great deal to us. We’re delighted to hear that you’ve been pleased with the workmanship across all your properties, and it’s fantastic to know you’ll be choosing us again for your new build.

Your comments about our quality, pricing, and keeping our promises really sum up what we strive for, and long-standing customers like you are the reason we’re proud to still be serving Sheffield after all these years. We look forward to working with you again and wish you every success with the new build.

Best regards

Ian Hunter

Beoordeeld met 5 van de 5 sterren

If you want excellent workmanship

If you want excellent workmanship, no pushy salesmen, great after sales assistance and fair prices, this company is great. Had windows from them in 2020 and any slight issue they have sorted out promptly.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Tony,

Thank you so much for your kind words and for taking the time to share your experience!

We’re delighted to hear you’ve been happy with your windows and our after-sales service.

It’s always a pleasure to help, and we really appreciate your continued support since 2020.

Best wishes

Ian Hunter

Beoordeeld met 5 van de 5 sterren

New Front Door

Just had my door fitted this morning by Richard. Did a great job. So happy with the door. It’s beautiful. Great service from quote to finish. Thank you.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Miss Smith,

Thank you for taking the time to leave a review!

We’re delighted to hear how happy you are with your new door – and we’ll be sure to pass your kind words on to Richard.

It’s great to know you were pleased with the service from start to finish and thanks again for choosing us.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Not a pushy company

Not a pushy company. Good price. Pleasant and tidy fitters.

27 juni 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Susan,

Thank you very much for your kind words – we really appreciate you taking the time to leave a review.

We're so pleased to hear that you were happy with the service, the price, and our fitters. We always aim to offer a straightforward, no-pressure approach and take pride in being both professional and respectful when working in our customers’ homes.

Thanks again for your support – it means a lot to us!

Best wishes

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Would highly recommend

Would highly recommend, Wesley the sales rep visited explaining and advising us on different things we hadn't thought about, had about a ten week wait which we thought it would be. The fitters John and Jack worked extremely hard turning up on time, very polite and courteous, tidying up not leaving any mess did an excellent job, finished before the scheduled time.

23 juni 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Wendy,

Thank you so much for your kind review and for taking the time to share your experience. We're delighted to hear that Wesley was able to offer helpful advice during his visit and that John and Jack made such a positive impression during the installation.

We’re especially pleased to know the work was completed ahead of schedule and to your satisfaction, with everything left neat and tidy. Your recommendation means a great deal to us, and we’ll be sure to pass on your lovely comments to the staff involved with your job.

Best regards,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Great customer service and quality doors

Thank you. The customer service from start to finish with Luke the sales rep and the fitters was amazing - they were all kind and personable. The quality of the doors is great too. We will definitely use Sheffield window centre again for future windows/doors.

27 mei 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Thank you very much for taking the time to leave a review.

It’s lovely to hear that you found Luke and the installers kind and pleasant. I’m also pleased to know that you're happy with the quality of your new doors.

I’ll be sure to pass on your kind feedback, and thank you again for choosing us to carry out the work.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

If FENSA say the company is good, they must be good!

Quick estimate visit after initial inquiry and a good priced quote, NO after visit sales pressure. Follow up site survey gave more options which we considered and discussed in depth. Not a long wait for fitting date and fitters turned up promptly and John & Richard did an excellent job, we're well pleased, thanks. Just had the FENSA inspector visit and he says everything is done correctly and a good job. Also said Sheffield Window Centre are an excellent company. What more do you want?

2 juni 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Rog,

Thank you so much for your fantastic review!

We’re really pleased to hear that everything went smoothly – from the initial estimate right through to the installation. It's great to know that you felt no pressure, had time to consider your options, and were happy with the fitting experience. John and Richard will be delighted to hear your kind words.

It’s also reassuring to hear that the FENSA inspection went well and that their inspector had such positive things to say. We’re proud of the work we do, and feedback like this really means a lot to the whole team.

Thank you again for choosing Sheffield Window Centre.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Brilliant quality, excellent service and true to their guarantees.

A fantastic company. They have fitted windows and doors for us - all good quality and an excellent service given. An overzealous delivery driver broke the front door letterbox. Sheffield Windows found the 10 year guarantee for the door issued in 2018. They came out today at time given and have replaced letterbox under guarantee- fantastic service - wonderful company:-)

4 juni 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Thank you very much for taking the time to leave a review.

I was happy to read that this was resolved quickly for you and we really appreciate the kind comments.

Best wishes

Ian Hunter

Beoordeeld met 5 van de 5 sterren

First rate company

Really efficient, professional company to deal with. No pushy sales people. Nothing to pay upfront, you pay in full when the work is completed to your satisfaction. The door they fitted is top quality. The fitter did a great job and left everything neat and tidy. He explained how to lock and unlock the door, how to care for it etc. We highly recommend Sheffield Window Centre.

14 maart 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Sharon,

Thank you very much for the review.

It's great to read that you are happy with our sales and payment processes and that the fitter was polite, clean and tidy.

I will pass on your positive feedback, which is appreciated.

Thank you for choosing us to carry out the work.

Best wishes

Ian Hunter

Beoordeeld met 4 van de 5 sterren

My Experience of Sheffield Window Centre.

The windows and doors were fitted when they were promised. The quality of the windows and frames is very good. The door quality is very good although the back door seems stiff and is much harder to open than the front. We have discovered since, that the back door is also sometimes difficult to lock but this is remedied by pushing on the door just above the handle while turning the key.
Whilst they were here, one of the fitters confirmed that he knew how to transfer the alarm sensor to the new door but after they had left, we discovered that we were unable to set the alarm at all. We called the alarm company who visited and discovered that the magnet inside the sensor was missing. Once it was replaced, the problem was fixed.
Overall, the experience was good but it left me slightly disappointed that the Sheffield Window Centre fitters did not leave the alarm in working order or mention that they were unable to do so.

20 januari 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Ian,

Thank you for taking the time to leave a review.

It was good to read that you are happy with the quality of your new windows and doors and we appreciate the positive feedback.

With regards to your back door and alarm, I understand that our service manager has been in touch with you to address these points and I hope that the whole experience will now be to your satisfaction.

Thank you very much for choosing us to carry out the work and we do appreciate your kind comments.

Best wishes,

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Workmen were brilliant and hardworking

Workmen were brilliant and hardworking. I had no worries about leaving them in the house when I had to work. Would definitely recommend and have no hesitation in using Sheffield Windows again.

24 februari 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Mrs Gale,

Thank you very much for taking the time to leave a review.

It's great to hear that you were happy with the installers, so much so, that you were happy to leave them installing your new windows and doors whilst you went to work.

Thank you for choosing us to carry out the installation - your kind comments are appreciated and I will make sure they are passed on to the staff involved.

Best wishes

Ian Hunter

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Excellent from start to finish. No pressure sales or hassle. Great price and very professional all round. Would definitely recommend

24 februari 2025
Review zonder uitnodiging
Logo Sheffield Window Centre

Antwoord van Sheffield Window Centre

Hi Joanne,

Thank you very much for taking the time to leave a review.

I am really pleased to hear that you are happy all aspects of our price and service and I will make sure your kind comments are passed on to the staff involved with your job.

Best wishes

Ian Hunter

Beoordeeld met 1 van de 5 sterren

Not interested in small orders

Not interested in small orders. I simply wanted a single window replaced, got a quote and agreed to go ahead. They then added scaffolding charges, which didn't make sense. The window overlooks a flat roof extension, which they wanted scaffolding to the right and back of the extension, but not the left which is closer to the window than the back of the extension. They were unable to provide simple information about weight bearing, which I needed as my house was built in 1860s the drainage isn't to modern standards. Interestingly my neighbour is having roofing work and the scaffolding has been placed on the extension,which I had assumed Sheffield Window Centre would have done, rather than their "plan". I suspect the charge was added as didn't want the job. Other companies have said they don't do single windows upfront.

Staff were discourteous and repeatly didn't follow instructions about use of phone number.

As you can see from the response no common sense. If you need scaffolding for 5m away from the window, then why not 3m to the left, so no interest in employee safety. No response to why they couldn't give weight bearing of scaffolding, so I could assess if impact drains which aren't to a modern standard and they wanted the back scaffolding on a french drain (also a safety concern, as well as property). Rejected work due to where the scaffolding was not the actual scaffolding.

Edge protection would be fine, but I was told it was scaffolding around two sides of the extension, however you refused to give me the information needed to ensure your employees safety and my property i.e. If you put scaffolding on a drain that isn't to modern depth, might collapse or on the step. To quote your representative, "The job will require scaffolding to carry out the work" email 13-Jan-2025 12:43. At not point did you mention edge protection, you said it wouldn't be on the roof, which my initial thought and the argument that if you need on the back of the extension, but not the nearer left-side is a mystery. Please note the original response to this review Sheffield Window Centre also said scaffolding needed.

I think HSE wouldn't agree with your assessment, as I said you had no interest in safety 3m to right, but 5m to back needed scaffolding.

17 januari 2025
Review zonder uitnodiging
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Antwoord van Sheffield Window Centre

Hi Ms Hunt,

I was disappointed to read your feedback and I'm sorry you've taken this view.

The vast majority of our orders consist of 2-3 items, so this type of job makes up the bulk of our work.

I can see that it was noted on your order form that scaffolding may be needed and that our surveyors would assess whether it was required.

When our surveyors visited, they carried out a risk assessment and because the window was right at the edge of your roof (which does have a slight pitch), it was decided that edge protection was required, because it wouldn't have been safe to place step ladders on the roof, in order to trim and seal the top and side of the window.

Our installers safety is our priority and I would be 100% confident that if you sent a photo of your window to the HSE, they would agree with our view.

We went to great lengths to explain all of these reasons and we also explained how the scaffolding would be erected and that we don't profit from it, we simply pass on the scaffolding companies costs.

You decided not to proceed with the work and we would have been happy to carry out the work if the correct safety measures had been put in place.

We are a family business and every single customer is important to us, but so is the safety of our employees and I'd hope you would understand our position on the matter.

Best wishes

Ian Hunter

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