Shophealthypetz Reviews 

I placed an order on May 23 and never received it as of June 13th. I requested my money back on June 13th. I sent emails asking about my order, with no responses.

Don't buy this product, the liquid collagen! I ordered from the website as directed, and it came from a person in Pennsylania named Joana Ramirez in a white envelope. The box was black, not like the one pictured on the website!!!

Avoid this company. I ordered my first bottle of collagen drops by subscription. They took the first instalment but I didn’t receive the drops! They then informed me a month later that they will be taking another subscription payment but I haven’t received one bottle of the collagen drops. Their customer service department don’t respond. Beware!!

Scam company. Doesn’t respond to emails which is the only avenue to contact them. Product made my dog sick. Can’t get a refund despite their policy.

BEWARE! You are signed up automatically for a subscription. You can only email to request this is cancelled which I did with no response and I chased, no response. They are today trying to take money from my account and I have received an email that they are shipping more. The product my my dog sick, so not only do I already have 3 bottles, they are shipping more. Disgraceful company with no ethics.

I purchased this product over a week ago. I have been emailing the company to see if I can get a tracking number. No reply to any emails. I feel like this is a scam. What business doesn't reply to its customers? I will reverse the charge if I don't hear back within 48 hours.

Be very careful, ordered a 3 month supply and 4 weeks later got charged for another 3 months … nobody is replying to my emails

I’m very disappointed , i have contacted Shophealthypetz 4 times about my order which has been almost a month now and no one has reach out to me. I will be contacting the News Station Channel 2 on your side . I want my $89.99 refunded .

STEER CLEAR OF HEALTHY PETZ

Stuff does Not work!
I ordered a bottle of collagen drops.

They continued to send me two more bottles after writing to say I didn't want anymore.

It has done absolutely nothing for my Shih Tzu Honey's skin.

I emailed again to say I wanted a refund by their money back guarantee due to this reason.

BULLSHIT PROMISES
There is NO money back guarantee as promised!

They NEVER Even RESPONDED to any of my emails.

Deceitful company

After vet medication, probiotic chews empty wallet for 18 months. This product is working for my girl. Scratching less, headshaking less and fur returning. My girl would have been further on but I ordered from another company in error so had a setback. My new design bottle is on its way. This product is giving me and my girl a stress free life again thanks Healthy petz

I ordered and recieve the collagen, but it hasn't worked on my dog, emailed them to request my (guaranteed money back) still waiting for a reply which I probably won't get, they also say low stock, yet when they advertise on Facebook, they've got a whole warehouse full of the stuff, how are they allowed to scam people through Facebook, should be banned.

I placed my order on April 25. It is not May 19 and the package has supposedly been sitting in NY since May 6 (I'm in FL). There has been no communication from the company about the delay or status.

I've tried reaching out via the only mode of customer support available -- their email. But no one has responded. To make matters worse, I ordered the recurring subscription because I the single bottle option wasn't available (which should've been a warning to me at the start). The subscription is going to kick in on May 24 before I ever get the first bottle.

I've requested a cancellation and refund of my order along with the subscription. I worry I won't hear back from the company with how shady this whole thing has been. My fault for trusting something promoted by a supposed vet influencer on FB.

Absolutely terrible. I bought a bottle of the collagen in good faith with the 3 months no quibble money back guarantee. It's made my dogs itching much worse and I have emailed the company 3 times (they're meant to respond within 12 hours) and have had no response. So I'm £30 out of pocket with a rubbish product

Gave my dog diarrhea and vomiting, cost over $300 in vet bill to treat. Messaged them to cancel, not send any more and refund per their guarantee. They didn't do any of these things. Their company "website" does not exist. What a scam!!!

Product tracking shows in transit for over a week, but no real tracking number and the updates on there site do not really make sense. I have sent numerous emails to their customer service and have never received a reply. I believe that they are a scam. I am sending a request to credit card company to dispute the charge. Even if the product now arrives , I do not trust them and it will be going into the trash. They give a long story on how they are legit and have had counterfeit products sold on Amazon, Again I think it is all made up in order for you to order and be forced into their subscription even if you uncheck the subscription box.

Since starting collagen drops from healthy Petz my dogs skin and also their coat is amazing so happy with them! I would certainly recommend them.

I purchased 1 bottle and didn't want a subscription but ended up with one. I removed the check mark on the sentence about buying with a monthly subscription, which causes an error. Tried this 3 or 4 times, each time it caused an error and was not sent to their cart. So I couldn't just order 1 bottle. Soon after I received a note which looked like it was from an AI, it said I still had an order in my cart and that they would help me if I needed it. I looked into their cart and it was now in there so I sent it through, I did't notice that now the check mark was back on for monthly puchases.

After several days of trying to get someone to respond to my messages which they never did, I saw a box on a page that said there was a magic link and I should follow it. I pressed it and at the bottom of the linked page was a box that said "cancel subscription". I pressed it and received an email that my subscription was cancelled. I canceled the subscription because it was looking like a scam, also I didn't need a subscription because I wasn't going to buy just 1 bottle if my 2 dogs showed it was working.

They have yet to answer any of my replies, purchased on the 16th and now it's the 25th. If I look at their "Tracking", its not a regular tracking message from any sending system that I know of, and there isn't any tracking number. Bottom line, this sale is giving me a lot of reasons to ask for my money back, which I did but there wasn't any answer to that message either.

I have been scammed. I never received a confirmation message. I tried to track my order and it said NO RECORF OF THIS ORDER. I ORDERED FROM THIS SITE THRU FACEBOOK. I'M VERY UNHAPPY BECAUSE THEY TOOK MY MONEY . NOW MY DOG HAS TO WAIT FOR ME TO FIND THIS SOME OTHER VENUE. HIGHLY DISAPPOINTED

So I just want to order one bottle without being put on a subscription and it will not let me. Ugh! Right there not liking it...

Not only does this product not work but the "company" does not answer their emails. Minutes after my purchase I emailed to cancel, got no reply and it is apparently being sent anyway. I am filing a report with my bank and changing my card because they also automatically subscribe you. Not me! Shut this place down!