Shoplet Reviews 

The worst experience. Ordered 10 units of a product, only received 1.
When contacted customer service they said they could not do anything about this but that I could return the 1 product but to keep in mind they would charge 25% restocking fee.

Whenever I order a wet product it leaks, and I have to call for a replacement, which they usually don't do. They usually make you send the item back for a refund then you have to reorder it. I ordered ajax soap and they both leaked. They actually wanted me to send it back for a refund. I told them no, its going to make a huge mess for ups and that's not right. So now I have to wait 2 weeks for a replacement. The prices are good, but not when you have to go through all this for a replacement.

Quick shipping. Product exactly as advertised. Not sure how I stumbled upon this site/company but thankful I did. Will be ordering all my office furniture from them going forward.

I purchased a Hon ComfTask chair from Shoplet on 7/5/23. It arrived with no assembly instructions, so I asked for some. Meanwhile, I was able to to put the chair together - it was simple. The instructions finally arrived some weeks later. The chair's pneumatic seat lift is defective. I was able to lower the seat (with help from a Hon customer service rep), but once I did, it would not rise up - period. The Hon representative advised me to file a warranty and told me Hon would not require a return of this particular chair. Because I purchased it through Amazon, that was where I first reported the problem. I was eventually directed to report the problem to the supplier - Shoplet. This all took time. From that point on I was in contact with Shoplet. I went round and round with their customer service and always replied to their emails thru their reply box and was told they would get back to me. I waited patiently for weeks on several - eating up more time. Sometimes they actually did, but heir replies never addressed the problem I was reporting - it was like they never even read them. Of course, I have not been able to work on this everyday, as, to my dismay, it's been very time consuming. I was instructed to return the chair in the shipping box. This I was unable to do as the base was now permanently attached to the seat and would not fit in the box. Now they say I've exceeded their 30 day return window, that they only have a couple emails and that my first request for the instructions on 9/17 was their only complaint received before the 30 day cutoff. I am beyond frustrated.They finally offered a replacement if I could provide photos. I would never buy anything from this supplier again. I just want a refund.

I would leave zero stars if I could. I hope that someone reads this before they decide to make a purchase from Shoplet. I placed an order that totaled over $3400 on June 14, 2023. I ordered 18 items, and only 15 shipped. I called the company to follow up on the items, and was continuously told to give it a few more days because the items were still in transit. Needless to say, they never showed up. I was told on numerous occasions that my credit was approved and I would see it within 24 to 48 hours. Today, 3 months later, I was told that the credit was denied because I was 1 day past the 7 day window, even though their customer service people told me to give the items more time to arrive. I have been waiting, and calling customer service, receiving a complete scam runaround for over 3 months. The shipping error that is crystal clear. There is hands down one of the worst companies I have ever dealt with. Still no refund.

I have ordered from shoplet for over 10 years or more. And never had a promblem until now. The Manager Neslie is very rude! Every morning for the last 2 weeks I have had to argue with her and other people at Shoplet
. I ordered 100 Fel12770. Customer received 87 short 13.I had already paid for the order. We have been going back and forth1 to 5 times a day about the 13 short.Shople sent me tracking I tracked they received 4 from one compnay and were short ship 13
This going to be an everyday thing until I get the creidit. I sent them the packing slips of what they received and she is still not understanding they are shipped. I will never order from SHOPle again. I sell to major hospitals . And the hospital and I am not going to lie about a shipment of 13. My orders are not small they are large quantity. Neslie is the worst manager. The solution is not getting solved. Don't but from Shoplet they will not take care of the promblem causing me to spend my day over and over for the credit. I had to do all the work. Problem still not solved! Every day for 2 weeks I have been trying to
still not solved. Nelsie gives me the run around everyday!!

Working at shoplet suck. They promised us that they will fix the issue on the delayed pay last 3 years ako but still the problems gets worse and worse. You have been working for only $2 per hour but the we are forced to endure tons of work. If you are a customer, dont expect a 100% satisfaction from the customer service, the CEO never valued their employee.

Oops Hey REDDIT? nah added somthing to my #shoppingcart found out it wasnt cheap!
DID #HEYGOOLGE (OLDSKOOL 90S+ TYPED IN GOOGLE SEARCH BOX) BEST COMPARISON SHOPPING PER G PRICING ON OFFICE PRODUCTS HOME PRODUCTS B2BC SPONSORED RESULTS MISLEADING 1st (2023 badux bigdata non consumer oriented modern platfrorms revenue is king to all not the individual #consumer see real reviews on bbb dot org which cannot be removed and is not populatity like other rating platforms or rewards oriented reveiwers...bbb is non partisan i own a small business angi list bbb a+ i earned not paid for since 1986 online 1994 in it tech development n finance mostly freelancer so my opinions reflect how the small mom n pop family business person may be treated etc or the small consumer IT tech no longer does focus groups on new software apps programs releases pushes it out so the revenue money first concept today rules by #ai control nothing we can do so basically Amazon requires 10 of an item for a decent unit price and thats just #unaffordable for many consumers business owners else they would use quill or other b2b platfroms amazon is not a end user friend platfrom and i see here on this one as well you will see fraudulent marketing FTC state attorney generals have sued and won in court recently these platforms for misleading marketing. this is typical of everything in G search which is useless and a spam marketing engine algorithm ai for G and alphabet ceo pinchar to impress the shareholders like silicon valley bank investors recently. dot com crash here we come. prices are riduculous nodays using apps hidden mcdonalds platform fees doordash drivers and employess secret deals in san francisco drug infested operations city attorney closed one by same owner upper haight so the apps are working with franchises to defraud consumers etc wanting mcdonalds 2021 facts. try 75 $ usd for a couple of cheese quarter pounders fries a coke that #80s #90s might cost you 25 max if you got double stuff? other countries usually offshore more expensive now cheaper than usa mcdonalds but they no longer care about brand loyalty these days so abuse of consumers illegally legally continues by their #ai platforms adding hidden fees to yur payment method card virtual mobile wallet to surprise you with outrageous tipping service charges add up same on amazon fresh nobody on EBT welfare seniors ssi disabled ada can really budget for food for families self low come POC et al due to the excessive fees and premature illegal closing of amazon business accounts takes away further discounts on their platform of suspect fraud due to your using a gift card years ago on the platform ie ridiculous chase bank fined millions by regulators recently from similar fake fraud activities stealing ppls funds ruining their personal credit fico score the ai alogirthm are out of control and its prolly too late to do anything about it just wanted you to see that google search found for me $1.75 roll of scotch brand magic tape *yes 3M still in business) @ this shoplet @ sponsored G results with pics images at top of your page or screen. only problem is that it costs $9.95 shipping fee now amazon adds on extra fees as well in addition so this might even be a bargain.
better off with a standard office supply oldskool store but you need to be a business and have credentials for good discounts + buy quantity prolly the best route than shopping apps price comparison there seems to be a hidden fee then its all hell to reverse the transaction get credit back to your card in a timely fashion can take a week you cant buy anything more until them happens with klarna and amazon more frequently than I like so watch it before you cancel an order it ties up your money on amazon bezons drone and waymo no human delivery platform run by #ai alexa btw today as I type. buyer beware

BEWARE! They say items can be returned. I purchased the wrong item and now they say it can't be returned.

Checkout was a nightmare! Would not store my info and address info correctly, pushed me to go thru Amazon checkout after all that BS.

Customer service is terrible. Trying to return an item they sent to me wrong and i contacted customer support. Then we went on, I would say 7 emails back and forth, every email response from them was a different team member asking for the same thing, pictures of the product. I sent pictures like 4 times. It's ridiculous.

I dont like to spend time on a forced servey

I signed up for an account but had to order as a guest because the site refused to let me enter my billing address,.,.,,.it kept disappearing. When i idd it as a guest it allowed me to make my billing address the same as the credit card submission. I called shoplift 800 number and it was closed on Sunday so the only way i could get my order was to order as a guest.....bummed.

I thank Shoplet for giving me the opportunity to hone my skills, but this is not it. There are better companies that give value to you than this. There are no benefits or anything in this company. It has always been full of false promises and it's severely unmotivating. I think they need to improve their management and benefits for the employees.

Also, for whatever reason the Manager and the other Team Lead kept recruiting their siblings in this company. It's so strange. It's like they're trying to takeover or something. Sometimes, there are also ghost members in this company, to which they literally get paid by doing nothing while the others are suffering with their jobs. Isn't that unfair? What kind of company is this? There's literally favoritism going on behind the scenes that the Client doesn't know.

Plus, the Overtime. Sometimes they ask you for overtime but without pay. The defeats the purpose of overtime, isn't it? Everything about this company is unfair and they should correct it. They should also specifically look into the manager and the other Team Lead as well. They work properly, but they have the worst intentions in this company.

The sander would probably be great if I could actually recieve it. Shoplet gave me horrible customer service from and Asian customer/ supervisor representative who actually hung the phone up on me. They give you false tracking info and cannot even get in touch with their shipping department. Do not buy fron shoplet. Was quoted 6-10 days shipping and at day nine still no current real tracking number. Stay away.. Fraud alert.

I called them directly for assistance on their website products. I believe they field calls off shore, in Asia, somewhere. The customer service representatives, both female, were not that friendly. They could only respond if I had a stock number. Their website product link: Show Full Product Information, goes nowhere. I wanted more information on one item. They had to request that the "warehouse research and get back to me". WHAT?

I put over a $120 in my shopping cart, and then realized this has to be a shady business. I looked them up on TrustPilot.com, and here they are listed with more negative than positive reviews.

Boy, I dodged a big bullet! Stick with Amazon, Staples, or Walmart.