Ho fatto un ordine il 14 gennaio... pacco mai arrivato e sono passati 5 mesi.... continuo a dire che vorrei il rimborso perché sono pronta a partire legalmente ma rispondono sempre di pazientare... io... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
The website zealbao.com, hosted by Shopline, has impersonated my company based in France, which is completely illegal regardless of the country. I contacted Shopline, who responded promptly and shu... Toon meer
Bedrijf heeft geantwoord
Cons: 1. It's restrictive in terms of what we can write in our contents 2. The ShopHub which allows us to update different platforms such as Lazada, Shopee and the website does not help reduce... Toon meer
Bedrijf heeft geantwoord
Totally scam. I asked for help to set up payment by messaging Shopline, no response until they were unable to attempt your second monthly payment. It wasted my money, they refused to return my first... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A global smart commerce enabler that allows merchants to easily set up a full-featured online store.
Contactgegevens
Verenigd Koninkrijk
- www.shopline.com
1,3
Zeer slecht
54 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
È dal 15/3 che e stato spedito il pacco…
È dal 15/3 che e stato spedito il pacco che non è mai arrivato e dopo 2 mesi di solleciti ho richiesto il rimborso. Non è arrivato né il pacco né il rimborso
6 juni 2026
Review zonder uitnodiging
Antwoord van Shopline
Hello Bar,We’re sorry to hear about the issue you described and understand how frustrating it must be to have neither received your order nor a refund.
SHOPLINE is an ecommerce software provider and does not sell products directly. Each merchant independently manages their storefront, orders, shipping, and transactions.
If you have not been able to resolve the issue with the merchant, we recommend contacting your payment provider to request assistance or initiate a chargeback for the transaction.
If you believe the merchant may be engaging in fraudulent activity, please share the relevant details with our team at [global-support@shopline.com](mailto:global-support@shopline.com) so they can be assessed through our internal reporting process.
Ho fatto un ordine il 14 gennaio..
Ho fatto un ordine il 14 gennaio... pacco mai arrivato e sono passati 5 mesi.... continuo a dire che vorrei il rimborso perché sono pronta a partire legalmente ma rispondono sempre di pazientare... io non voglio più pazientare perché per una giornata di lavoro io esco di casa alle 6 del mattino e mi faccio un sedere grande senza offendere nessuno ma le prese in giro non piacciono a nessuno.... io voglio i miei 60 euro cone devo fare?
14 januari 2026
Review zonder uitnodiging
Antwoord van Shopline
Hello Carla,We’re sorry to hear about the issue you described and understand how frustrating it must be to have waited so long for a resolution.
SHOPLINE is an ecommerce software provider and does not sell products directly. Each merchant independently manages their storefront, orders, shipping, and transactions.
If you have not been able to resolve the issue with the merchant, we recommend contacting your payment provider to request assistance or initiate a chargeback for the transaction.
If you believe the merchant may be engaging in fraudulent activity, please share the relevant details with our team at [global-support@shopline.com](mailto:global-support@shopline.com) so they can be assessed through our internal reporting process.
zealbao.com is a scam!
The website zealbao.com, hosted by Shopline, has impersonated my company based in France, which is completely illegal regardless of the country.
I contacted Shopline, who responded promptly and shut down the website very quickly.
My satisfaction was short-lived, as the website zealbao.com is now back online.
I have contacted Shopline again, but this time they are ignoring me, as they are not responding to my messages!!!
27 april 2026
Review zonder uitnodiging
Antwoord van Shopline
Dear David,Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand your concerns regarding this website.
SHOPLINE is an ecommerce software provider and does not operate merchant websites directly. However, we do have processes in place to review reports related to impersonation and potential infringement.
To ensure your case is properly reviewed, please submit the relevant details and supporting documentation through our reporting channel below so it can be assessed through our internal process:
Report link: https://feedbackcenter.shopline.com/
If you have already submitted a report, you may reply with your submission details so we can help check the status. For any additional questions, please feel free to contact us at global-support@shopline.com.
Muncos what a…
Shopping.com were behind Muncos what a total scam.
The entire business is FAKE.
STAY AWAY!!@
I've been fighting for my order since 22nd Dec 2025
22 december 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello Hanora,We’re sorry to hear about the issue you described and understand how frustrating this situation must be.
SHOPLINE is an ecommerce software provider and does not sell products directly. Each merchant independently manages their storefront, orders, shipping, and transactions.
If you have not been able to resolve the issue with the merchant, we recommend contacting your payment provider to request assistance or initiate a chargeback for the transaction.
If you believe the merchant may be engaging in fraudulent activity, please share the relevant details with our team at global-support@shopline.com
so they can be assessed through our internal reporting process.
I got a bike from this site I ordered…
I got a bike from this site I ordered it march 19 it said it would be in by the 25th and it’s the 26 I want to know what is going on this is not normal
26 maart 2026
Review zonder uitnodiging
Antwoord van Shopline
Hello Kimberly,We’re sorry to hear about the delay with your order and understand your concern.
SHOPLINE is an ecommerce software provider and does not sell products directly. Each merchant independently manages their storefront, orders, shipping, and transactions.
For delivery updates or tracking concerns, we recommend contacting the merchant directly, as they are best positioned to assist with your order.
If you would like to share more information about this incident, please email us at global-support@shopline.com
so it can be assessed through our internal reporting process.
Supporting fraudulent scam sites.
They're enabling scam websites and have no customer support or way to report abuse directly, which shows they are aware of the practices and actively choose to continue supporting fraudulent businesses.
It is also absolutely disgusting that this has been going on for several YEARS! 80% of the complaints here on Trustpilot are JUST about the fact that this company chooses to support scam companies, how is this allowed to continue existing?
14 maart 2026
Review zonder uitnodiging
Antwoord van Shopline
Dear Mirjam,Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns.
SHOPLINE is an ecommerce software provider and does not operate merchant websites or handle transactions on their behalf. Each merchant independently manages their storefront and customer interactions.
If you believe a website may be engaging in fraudulent or inappropriate activity, please submit the relevant details, including the website URL and any supporting information, through our reporting channel below so it can be assessed through our internal process:
Report link: https://feedbackcenter.shopline.com/
If you have any additional questions, please feel free to contact us at global-support@shopline.com.
I ordered a pair of shoes in February…
I ordered a pair of shoes in February 2, 2026, I immediately got an email confirming my purchase and that it was being shipped. It is now March 19, no shows and when I enter the tracking number provided, it indicates delivery in March 8. Numerous emails to customer service provides the same canned response, my order was confirmed and the tracking number provided. The last email told me to contact my local post office, which of course told me that they can’t track the package without a USPS tracking number, which of course, I don’t have one. Total scam. Thank goodness the shoes I ordered were on sale so I’m not out a huge amount. This company needs to be investigated, I have filed a report with the Consumer Protection Agency. They sure didn’t hesitate to take my money the same day I placed the order.
2 februari 2026
Review zonder uitnodiging
Antwoord van Shopline
Hi ,Vicki.Thank you for sharing your concerns with us. We’re sorry to hear about the issue you described with your order.
We’d like to clarify that SHOPLINE is an ecommerce software provider and does not operate merchant websites, process orders, or handle payments on their behalf. As a result, refunds are managed through the merchant or the payment provider used at checkout. We recommend contacting your payment provider directly to request a refund for this transaction.
If you believe the website may be engaging in fraudulent activity, please submit the relevant details through our reporting channel below so they can be assessed through our internal process:
Report link: https://feedbackcenter.shopline.com/
Thank you for bringing this to our attention. If you have any additional questions, please feel free to contact us at global-support@shopline.com.
Pacchi mai arrivati
Pacchi mai arrivati. Dalla tracciabilità c.é scritto che me li hanno consegnati in data 11 febbraio e 19 febbraio. È una vergogna, rubano soldi e basta. Per fortuna che sono un avvocato e riesco a difendere nelle opportune sedi senza ulteriori aggravi di soldi.
Il bello che rispondono dicendo di pazientare affinché arrivi il pacco.
11 februari 2026
Review zonder uitnodiging
Antwoord van Shopline
Hello Marco.We’re sorry to hear about the issue with your order. We would like to clarify that SHOPLINE is an ecommerce software provider and does not operate merchant websites, process orders, or handle payments on their behalf. We recommend contacting the merchant directly for any order-related disputes, including delivery or tracking concerns.
If you believe the website in question is impersonating another brand or engaging in fraudulent activity, we take such reports seriously. Please submit the relevant details, including the website URL and supporting documentation, through our reporting channel below so it can be assessed through our internal process:
Report link: https://feedbackcenter.shopline.com/
Thank you for bringing this matter to our attention. If you have any additional questions, please feel free to contact us at global-support@shopline.com.
SCAM
SCAM, estafa, no comprar en este sitio, pedí varios artículos en valor de 108 dólares nunca llegaron, no me responden, desapareció la pagina, no responden ningún correo y no me devolvieron nada. Mucho cuidado!
8 februari 2026
Review zonder uitnodiging
Antwoord van Shopline
Hello Harly.We’re sorry to hear about the issue with your order and understand how frustrating this must be.
SHOPLINE is an ecommerce software provider and does not sell products directly. Each merchant independently manages their storefront, orders, shipping, and transactions.
If you have not been able to resolve the issue with the merchant, we recommend contacting your payment provider to request assistance or initiate a chargeback for the transaction.
If you believe the merchant may be engaging in fraudulent activity, please share the relevant details with our team at global-support@shopline.com.so they can be assessed through our internal reporting process.
Ordine mai pervenuto è una truffa
Ordine mai pervenuto è una truffa
3 januari 2026
Review zonder uitnodiging
Antwoord van Shopline
Hello Paolo,We’re sorry to hear about the issue with your order and understand how frustrating this must be.
SHOPLINE is an ecommerce software provider and does not sell products directly. Each merchant independently manages their storefront, orders, shipping, and transactions.
If you have not been able to resolve the issue with the merchant, we recommend contacting your payment provider to request assistance or initiate a chargeback for the transaction.
If you believe the merchant may be engaging in fraudulent activity, please share the relevant details with our team at global-support@shopline.com. so they can be assessed through our internal reporting process.
zalando privé.com. Truffa
zalando privé.com.
email. cservice@shopline-buy
pacco di 25 euro risulta consegnato su trading online, ma mai arrivato
TRUFFA !!!!!NON COMPRATE SU QUESTO SITO PUBLICIZZATO SUI SOCIAL !!!!!
23 januari 2026
Review zonder uitnodiging
Antwoord van Shopline
Hello Mario,We’re sorry to hear about the issue you described with your order. For delivery or tracking-related disputes, we recommend contacting the merchant directly for resolution.
SHOPLINE is an ecommerce software provider and does not sell products directly. Each merchant independently manages their storefront, orders, and transactions.
If you believe a merchant using SHOPLINE may be engaging in fraudulent or inappropriate activity, please share the relevant details with our team at global-support@shopline.com.so they can be assessed through our internal reporting process.
I was given a fake tracking number
I was given a fake tracking number. Never got what I ordered
20 december 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello Suzi.We’re sorry to hear about the issue with your order. We recommend contacting the merchant directly for any order-related disputes, including delivery or tracking concerns.
SHOPLINE provides ecommerce software to merchants and does not sell products directly. Each merchant independently manages their storefront, orders, and transactions.
If you would like to share more information about this incident with our internal audit team, please email us at global-support@shopline.com.
truffa
Purtroppo attratto dai prezzi convenienti e dalle false recensioni trovate nei siti non opportuni ho fatto un acquisto sul loro sito che è palesemente falso e farò tutto ciò che mi è possibile per chiuderlo; vergognosi.
E hanno anche il coraggio di rispondere alla recensione negativa vi auguro che tutti i soldi che rubate alle persone oneste siate costretti a spenderli in medicine maledetti
1 november 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello Roberto.We’re sorry to hear about the trouble with your order. We recommend contacting the merchant directly for any order-related disputes.
SHOPLINE provides ecommerce software to merchants and does not sell products directly. Each merchant independently manages their storefront and transactions.
If you would like to share more information about this incident with our internal audit team, please email us at global-support@shopline.com
no good it`s scam
1 december 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello ,Chika Regarding the issue you mentioned, could you please provide more information? This will help us better investigate the matter. If you have any further questions, please feel free to email us at global-support@shopline.com. Best wishes!
Maledetti truffatori
Sito truffa con supporto clienti ancora più falso. Ci sono cascato per il logo e per l'offerta in atto verificando solo successivamente di essere stato vittima del raggiro.
STATE ATTENTI.
Sito da segnalare e chiudere immediatamente.
14 september 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello Ace. SHOPLINE is an ecommerce platform provider for merchants, and we don’t handle individual orders directly.
We're happy to investigate further to see if there is a faradulent site operating on our platform. Please provide us with more information at global-support@shopline.com. Thank you.
Con merchant
Ordered makeup multifunctional which I thought was Laura Geller. It was not and they advertized with makeup brush no brush. No means to return. Feel like a plonker. £37 down the drain.
26 november 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello Teresa.Thank you for reaching out. I understand your concern regarding your recent purchase. However, SHOPLINE is a ecommerce software provider, and we don’t handle individual orders directly.
To resolve your issue, I recommend contacting the merchant directly for assistance with your order status and tracking. They should be able to provide you with the most accurate information.
We are reporting a serious case of TRADEMARK infringment and SCAM
We are reporting a serious case of trademark infringement, brand impersonation, and consumer fraud connected to multiple domains currently registered through Dynadot and used to impersonate our brand on fraudulent e-commerce storefronts in SHOPLINE.
We request your urgent assistance in identifying the company/person operating these e-commerce, as well as removing them from your platform.
Details of the Infringement
1. Trademark Violations (Logo & Brand Name)
Our registered trademark GLO is protected in multiple jurisdictions:
• USA: 87888119
• European Union: 13700281
• China: TMZC71539221ZCSL01
• Hong Kong: FR20190354
• Thailand: 241121449
The infringing sites are using our logo, brand name, and protected visual identity without authorization.
2. Brand Identity Misuse
The fraudulent stores replicate our brand colors and design system with the clear intention to confuse customers and make them believe they are shopping on the official GLO website.
3. Unauthorized Use of Copyrighted Images
They are using manipulated copies of our copyrighted photography, including our model holding our LED mask.
They simply replaced the real device with their counterfeit product to mislead consumers.
4. Product Name Misappropriation
Our LED mask is officially named Glo Mask.
The infringing stores are selling counterfeit products under the same product name, creating deliberate confusion.
5. Consumer Fraud Reported
We have already been contacted by two victims who purchased from these fake websites believing they were buying from our official GLO store.
They never received any product, confirming this is an active scam operation.
Fraudulent Domains Involved
The following 7 domains are impersonating GLO and infringing our trademark and copyrights:
• glomask-uk.com
• glo-es.com
• glo-fr.com
• glo-de.com
• glo-it.com
• glo-nl.com
• glo-no.com
We are attaching a PDF dossier with screenshots and visual proof of:
• Original copyrighted images
• Comparisons with the fraudulent sites
• Scam detecting
Requested Action
We kindly request:
1. Remocal of any SHOPLINE stores linked to these domains.
2. Disclosure of the operator/merchant information, as permitted under your abuse and compliance policies, for legal action.
This is a clear case of trademark infringement, copyright abuse, brand impersonation, and consumer fraud, and requires urgent attention to prevent further victim harm.
Thank you for your swift cooperation.
Ixone Elosegui
Co-founder of GLO
25 november 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello ,Antonino. Regarding the issue you mentioned, could you please provide more information? This will help us better investigate the matter. If you have any further questions, please feel free to email us at global-support@shopline.com. Best wishes!
I bought mobile internet
I bought mobile internet, and they promised it would work just by connecting them, but it only works half-heartedly. So, I was able to connect my computer to this device, but I still haven't received the promised internet. Apparently, it doesn't have the card it's supposed to have, but that wasn't mentioned anywhere.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello Nikolai,we are sorry to hear about the trouble with your order, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
Utente 17695 non mi mai arrivata la merce
Sono utente con numero ordine
Zalando Privé 17695Mises à jour de l’état de l’expédition .
Non mi è mai arrivato il pacco e stanno giocando come rimpallo mandandomi sempre il numero di trak
che dice di avermo consegnato la merce è una truffa .
Non mi sta arrivando nulla
la merce non è mai arrivata .
Mi risponde il servizio cservice--shopline-buy.com
30 september 2025
Review zonder uitnodiging
Antwoord van Shopline
Hello MASSIMO,we are sorry to hear about the trouble with your order, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
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