I’ve used Sidekick for a couple of years and they were perfect to set up and transfer funds across. When transferring an ISA however there was a technical problem with the account leading to a delay a... Toon meer
Bedrijf heeft geantwoord

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I’ve used Sidekick for a couple of years and they were perfect to set up and transfer funds across. When transferring an ISA however there was a technical problem with the account leading to a delay a... Toon meer
Bedrijf heeft geantwoord
Lost access to my Sidekick Savings over night. A very unnerving experience as no 24 hour contact! Sajni sorted it within minutes of chatting this morning, via the apps live help. I think they sho... Toon meer
Bedrijf heeft geantwoord
I wouldn't say "great". Priority one was interest rate, hence my closing the account. Interacting with sidekick was problem free though. Application process and withdrawal/closure was simple enough an... Toon meer
Bedrijf heeft geantwoord
Excellent support! I was trying to withdraw money and couldn’t. Turned out it was a simple technical matter of setting up biometrics. But what was most impressive was the immediacy of the response in... Toon meer
Bedrijf heeft geantwoord
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21-33 Great Eastern Street, EC2A 3EJ, London, Verenigd Koninkrijk
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I invested £9000 but the total quickly went down to £8997 which I took to be the way the market worked. After a few days it's back to £9001 so things are OK.

Antwoord van Sidekick Money
Easy to use app, great product choice. Love that you can speak to a person if you need to. They sent weekly newsletters which have been really interesting.

Antwoord van Sidekick Money
I've been using the app for over a year now and find it very easy to use and a great way to manage my investments all in one place.

Antwoord van Sidekick Money
Easy to set up, and immediate response by a human being (not an bott) to query. Very helpful and clear.

Antwoord van Sidekick Money
Excellent support! I was trying to withdraw money and couldn’t. Turned out it was a simple technical matter of setting up biometrics. But what was most impressive was the immediacy of the response in the chat, by a knowledgable human being! Who took the initiative to call me and sort everything out! In this day and age of unhelpful bots, speaking and resolving immediately a problem is priceless! Thank you Zara!

Antwoord van Sidekick Money
Excellent app - easy to use - great interest and very easy access

Antwoord van Sidekick Money
I had a query and I was fortunate I already had an email address for Sidekick. The response was instant and resolved the issue. However I dont see any contact details on the app. What would be helpful is to have some contact details.

Antwoord van Sidekick Money
I needed help understanding and tracing my funds from wallet to multishield. I messaged the customer service and spoke to agent Sajni. The reply to all my enquiries was quick, clear, understandable and very helpful. Much better than most chat services I have used with other companies. Very satisfied.

Antwoord van Sidekick Money
Great Customer Service with good interest rates for your savings
Sajni always answers my questions promptly and very professionally
I could honestly say that sidekick finance and their team are the best in the business
Easy to use app and a good selection of savings and investment opportunities. The customer service is good too - the online customer service chat is a real person, who responds quickly. This contrasts to most ‘customer service chats’ on other apps, which are typically useless ‘AI’ chat bots.

Antwoord van Sidekick Money
I had a query on where to find a specific product with Sidekick.
My enquiry was dealt with very efficiently by them ( Sajni) & I quickly sorted out my issue.
I have now opened two financial products with them & I am really pleased how it's all worked out.
Highly recommend!!

Antwoord van Sidekick Money
A bank with only one person in customer services - Sanji?? off putting

Antwoord van Sidekick Money
I receive a good and prompt response from Sajni

Antwoord van Sidekick Money
Just opened an account with Sidekick. I had a few questions before depositing money. Had a clear, prompt and friendly response.

Antwoord van Sidekick Money
I like the interest rate (main reason why I am using it) and I was offered a bonus rate for a year. Not sure I will continue once the interest rate drops though!
However, VERY annoyingly, the app crashes at least once a month and the ONLY solution is to delete the app from the phone and reload it. It doesn’t take long, but let’s be honest, if you know you’ve got money in an account that often prevents you having access, it certainly gives you the ‘heebie-jeebies’ until you regain access! It scares me every time it happens!!!

Antwoord van Sidekick Money
I found Sidekick through Moneyfacts Compare, which I always use to check the best savings rates, and Sidekick was right at the top. When rates drop, I simply move my money.
The app was very easy to set up, and the ID checks were completed quickly thanks to their smart technology.
I did have some issues with open banking at first, as my Co-operative Bank wasn’t listed, so I opened a Starling current account instead — that works perfectly with Sidekick.
I have to say, the customer support is absolutely first-class.
Sajni is a real credit to the company and clearly dedicated to her role. Her responses and follow-ups were incredibly quick. I couldn’t have asked for better service.
I would highly recommend Sidekick, and even if the rates drop and I move my money elsewhere, I’ll still keep the account open for future use.
Sajni is a STAR ⭐

Antwoord van Sidekick Money
Sadly never got to use
Easy to open account , passport and private details
My bank refused to tranfer to sidekick flagging up scam .
I tried a few times but they rejected it
I hope it’s not the case as the rates are good . I had to go elsewhere sadly

Antwoord van Sidekick Money
Sajni in Sidekick’s support team was quick to respond and resolve my enquiry

Antwoord van Sidekick Money
Been using sidekick for several months and found their customer service to be excellent , had cause to contact online chat help today for a query regarding a deposit, I was very quickly answered by Sajni who resolved my query and reassured me the deposit was being processed and had been received.
Sajni was quick efficient and informative.
Thank you

Antwoord van Sidekick Money
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