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Sidekick Money Reviews 

178
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I’ve used Sidekick for a couple of years and they were perfect to set up and transfer funds across. When transferring an ISA however there was a technical problem with the account leading to a delay a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lost access to my Sidekick Savings over night. A very unnerving experience as no 24 hour contact! Sajni sorted it within minutes of chatting this morning, via the apps live help. I think they sho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I wouldn't say "great". Priority one was interest rate, hence my closing the account. Interacting with sidekick was problem free though. Application process and withdrawal/closure was simple enough an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent support! I was trying to withdraw money and couldn’t. Turned out it was a simple technical matter of setting up biometrics. But what was most impressive was the immediacy of the response in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Investeringsmaatschappij
  2. ook in
  3. Alternatieve financiële diensten

Over Sidekick Money

Geschreven door het bedrijf

Sidekick is your gateway to the financial advantages of the ultra-wealthy, offering high savings interest rates, exclusive investment opportunities, and flexible liquidity solutions - all designed to help you invest, grow and manage your personal finance and wealth with confidence.

MAXIMISE YOUR SAVINGS WITH COMPREHENSIVE CASH MANAGEMENT
  • Earn a high yield with competitive interest rates
  • Manage liquidity with a selection of easy access and fixed term savings accounts
  • Enjoy FSCS (Financial Services Compensation Scheme) protection on savings balances up to £85,000 per person, per bank

MINIMISE FEES WITH TAX-EFFICIENT LOW COST CORE INVESTMENTS
  • Achieve global market performance with minimal fees in our stocks, bonds and money market funds
  • Invest in a tax-efficient ISA wrapper for no additional cost and enjoy tax-free returns
  • Receive regular updates on performance

INVEST LIKE THE ULTRA-WEALTHY WITH EXCLUSIVE OPPORTUNITIES
  • Invest in Venture Capital Trusts (VCTs) with up to 30% income tax relief and tax-free dividends
  • Take advantage of lower ticket sizes, with investments from £3,000

ACCESS LIQUIDITY WITHOUT SELLING YOUR INVESTMENTS
  • Borrow up to 40% of your portfolio’s value at low cost (subject to eligibility)
  • Preserve your wealth and benefit from potential tax advantages by borrowing, not selling
  • Requires minimum £10,000 investment, loans can’t be used for investing purposes

STAY INFORMED WITH EXPERT STOCK MARKET INSIGHTS AND INVESTMENT SUPPORT
  • Receive personalised updates on your portfolio performance
  • Get the latest stock market news, trends and investment updates in our free weekly Market Pulse newsletter
  • Join a community of like-minded investors to grow your wealth smarter

GROW YOUR WEALTH WITH CONFIDENCE
  • Sidekick is authorised and regulated by the FCA (Financial Conduct Authority)
  • Sidekick’s team includes experts from fintech, public equities, venture capital, banking and big tech - bringing world-class experience to the platform, and allowing you to invest with peace of mind
  • Sidekick is backed by world-class investors like Octopus Ventures, Seedcamp and Pact

SIMPLIFY YOUR PERSONAL FINANCE
  • Manage your savings, investments and borrowing in one intuitive wealth app
  • Get personalised recommendations and updates that help you towards your financial goals
  • Read straightforward progress reports and stock market updates

SIGN UP FOR FREE TODAY
  • It’s completely free to join Sidekick and start saving and investing
  • We have clear and transparent fee structures for all products and services
  • It’s fast and simple - you’ll be up and running in a matter of minutes

Sidekick is a next-generation digital wealth manager offering access to excellent savings interest rates across easy access and fixed term accounts, low cost stocks and shares investing, alternative investments like Venture Capital Trusts, and borrowing products like Lombard lending.

Combining state-of-the-art technology, and a team of in-house financial experts - Sidekick unlocks access to the financial advantages of the ultra-wealthy.

Sidekick provides best-in-class wealth management tools and expertise the financially ambitious need to grow and manage their wealth. By sharing the latest stock market news and personal finance updates, the app allows you to start seeing your money work harder from day one.

Sidekick prioritises transparency, ease and empowerment, so you stay confident with every investment. Gain exclusive access to high-yield flexible savings, tax-efficient investments, and flexible borrowing solutions that fit your goals. Join the Sidekick community to get a head start on your wealth-building journey, with the knowledge, support and opportunities you need to thrive financially.

Remember, as with all investing, your capital at risk.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(178)

63 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Changes to investment total.

I invested £9000 but the total quickly went down to £8997 which I took to be the way the market worked. After a few days it's back to £9001 so things are OK.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks Patrick, appreciate the review and glad you're experience has been positive so far

Beoordeeld met 5 van de 5 sterren

Easy to use app

Easy to use app, great product choice. Love that you can speak to a person if you need to. They sent weekly newsletters which have been really interesting.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks Izzie for your review, and glad you have been enjoying Market Pulse!

Beoordeeld met 5 van de 5 sterren

I've been using the app for over a year…

I've been using the app for over a year now and find it very easy to use and a great way to manage my investments all in one place.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks Ryan, really appreciate the feedback!

Beoordeeld met 5 van de 5 sterren

Easy to set up

Easy to set up, and immediate response by a human being (not an bott) to query. Very helpful and clear.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks Mary, really appreciate that. We're proud of our team, and love speaking to our customers!

Beoordeeld met 5 van de 5 sterren

Excellent support

Excellent support! I was trying to withdraw money and couldn’t. Turned out it was a simple technical matter of setting up biometrics. But what was most impressive was the immediacy of the response in the chat, by a knowledgable human being! Who took the initiative to call me and sort everything out! In this day and age of unhelpful bots, speaking and resolving immediately a problem is priceless! Thank you Zara!

30 januari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks for the kind words! We’re really glad the team could help get things moving quickly. It’s great to hear the issue was resolved smoothly - we put a lot of care into having great people ready to step in when it matters, and I’ll be sure to pass your thanks on to Zara. We appreciate you taking the time to share this.

Beoordeeld met 5 van de 5 sterren

Excellent platform

Excellent app - easy to use - great interest and very easy access

29 januari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks Dorothy, great to hear your positive experience with the app

Beoordeeld met 5 van de 5 sterren

Addressing my query

I had a query and I was fortunate I already had an email address for Sidekick. The response was instant and resolved the issue. However I dont see any contact details on the app. What would be helpful is to have some contact details.

9 januari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks Kevin. We have a great team who always aim to reply quickly - but thanks also for the feedback on making our contact details clearer

Beoordeeld met 5 van de 5 sterren

I needed help understanding and tracing…

I needed help understanding and tracing my funds from wallet to multishield. I messaged the customer service and spoke to agent Sajni. The reply to all my enquiries was quick, clear, understandable and very helpful. Much better than most chat services I have used with other companies. Very satisfied.

7 januari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Thanks so much for your feedback - we will pass this on!

Beoordeeld met 5 van de 5 sterren

Easy to use app and a good selection of…

Easy to use app and a good selection of savings and investment opportunities. The customer service is good too - the online customer service chat is a real person, who responds quickly. This contrasts to most ‘customer service chats’ on other apps, which are typically useless ‘AI’ chat bots.

2 januari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi Richard-Thank you so much for the 5-star review!

We’re really glad to hear you’re enjoying the app’s interface and our range of savings and investment opportunities. Most importantly, thank you for the shout-out regarding our customer service. I’ll be sure to share your feedback with our support team.

Thanks for choosing Sidekick!

Best regards,
The Sidekick Team

Beoordeeld met 5 van de 5 sterren

Highly Recommended!

I had a query on where to find a specific product with Sidekick.
My enquiry was dealt with very efficiently by them ( Sajni) & I quickly sorted out my issue.
I have now opened two financial products with them & I am really pleased how it's all worked out.
Highly recommend!!

2 januari 2026
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi Alex-Thank you so much for the 5* review! We are thrilled to hear that you had such a positive experience with us. We are delighted to hear that Sajni's assistance helped you resolve your query so efficiently and effectively. Our goal is always to make navigating financial products as seamless as possible, so it’s wonderful to see that you’ve already opened two products with us and are pleased with the results.

Best regards,
The Sidekick Team

Beoordeeld met 3 van de 5 sterren

A bank with only one person in customer…

A bank with only one person in customer services - Sanji?? off putting

29 december 2025
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi there, thanks for taking the time to leave a review. I’m sorry this gave you pause — that’s not the impression we want to leave.

Sajni is one of the people you may hear from most often, but she’s very much part of a wider and growing customer support team. Behind the scenes, there’s a broader group of experienced professionals focused on running the business, supporting customers, and continuing to improve the overall experience. We’re proud of the care and consistency the team provides, and we’re continuing to grow as more customers join Sidekick.

If there’s anything specific you’d like help with, you can always reach us via in-app chat or at support@sidekickmoney.com

Thanks again for the feedback
Best regards,
Sidekick Support Team

Beoordeeld met 5 van de 5 sterren

I receive a good and prompt response…

I receive a good and prompt response from Sajni

18 december 2025
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi Julian- Thank you for taking the time to leave such positive feedback, we are glad to hear that Sajni was able to help you with your query efficiently and effectively.

Thanks again for the feedback
Best regards,
Sidekick Support Team

Beoordeeld met 5 van de 5 sterren

New account

Just opened an account with Sidekick. I had a few questions before depositing money. Had a clear, prompt and friendly response.

17 december 2025
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi Lia-Thank you for sharing your experience. We are pleased to hear that our team provided the clear and prompt support you needed to feel confident in your next steps. At Sidekick, we understand that transparency is essential when managing your funds, and we are committed to being here for you throughout your journey.

Thanks again for the feedback
Best regards,
Sidekick Support Team

Beoordeeld met 3 van de 5 sterren

If your nerve holds when it crashes…

I like the interest rate (main reason why I am using it) and I was offered a bonus rate for a year. Not sure I will continue once the interest rate drops though!
However, VERY annoyingly, the app crashes at least once a month and the ONLY solution is to delete the app from the phone and reload it. It doesn’t take long, but let’s be honest, if you know you’ve got money in an account that often prevents you having access, it certainly gives you the ‘heebie-jeebies’ until you regain access! It scares me every time it happens!!!

31 oktober 2025
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Antwoord van Sidekick Money

Hi there, thanks for taking the time to leave us a review. I’m glad to hear the rate — and the additional bonus — has made Sidekick worthwhile for you. I’m sorry though, that the app crashes have undermined that experience and caused unnecessary worry.

We know that intermittent stability issues can be unsettling. Your funds remain completely safe even if the app isn’t occasionally loading as it should. We’re currently rolling out a series of app upgrades over the coming weeks to improve overall stability and address this type of occasional issue.

If you notice the problem again or want to share more detail, our team is happy to help via in-app chat or at support@sidekickmoney.com. Thanks again for the feedback — it helps us focus on what needs to improve.

Best regards,
Sidekick Support Team

Beoordeeld met 5 van de 5 sterren

Excellent Company. First class customer support.

I found Sidekick through Moneyfacts Compare, which I always use to check the best savings rates, and Sidekick was right at the top. When rates drop, I simply move my money.

The app was very easy to set up, and the ID checks were completed quickly thanks to their smart technology.

I did have some issues with open banking at first, as my Co-operative Bank wasn’t listed, so I opened a Starling current account instead — that works perfectly with Sidekick.

I have to say, the customer support is absolutely first-class.

Sajni is a real credit to the company and clearly dedicated to her role. Her responses and follow-ups were incredibly quick. I couldn’t have asked for better service.

I would highly recommend Sidekick, and even if the rates drop and I move my money elsewhere, I’ll still keep the account open for future use.

Sajni is a STAR ⭐

12 december 2025
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi Dave, thanks for leaving us this five-star review. We're delighted to hear that you found the setup process smooth and our ID verification technology effective. It’s fantastic that you found a great rate via Moneyfacts and that your Starling account is working perfectly with Sidekick. Your kind words about Sajni and our customer support team are truly appreciated, we aim to make sure every interaction is first-class. Thank you for recommending us!

The Sidekick Team

Beoordeeld met 3 van de 5 sterren

Sadly never got to use

Sadly never got to use
Easy to open account , passport and private details
My bank refused to tranfer to sidekick flagging up scam .
I tried a few times but they rejected it
I hope it’s not the case as the rates are good . I had to go elsewhere sadly

9 december 2025
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi there,

Thanks for sharing your experience. We're sorry to hear your bank flagged the transfer - we understand how frustrating that must be. We'd love to help resolve this for you - if you are still open to trying, please reach out to us at support@sidekickmoney.com

Best regards,
The Sidekick Team

Beoordeeld met 5 van de 5 sterren

Sajni in Sidekick’s support team was…

Sajni in Sidekick’s support team was quick to respond and resolve my enquiry

5 december 2025
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi Tom- That's fantastic to hear! 🎉 Sajni and the entire Sidekick Support team work hard to provide timely and effective resolutions, so your feedback is truly appreciated. We'll be sure to pass on your kind words to Sajni! Thank you for trusting Sidekick.
-Sidekick Money

Beoordeeld met 5 van de 5 sterren

Excellent online chat service

Been using sidekick for several months and found their customer service to be excellent , had cause to contact online chat help today for a query regarding a deposit, I was very quickly answered by Sajni who resolved my query and reassured me the deposit was being processed and had been received.
Sajni was quick efficient and informative.
Thank you

3 december 2025
Review zonder uitnodiging
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Antwoord van Sidekick Money

Hi Andy-Thank you so much for taking the time to leave such a fantastic review. We are absolutely delighted to hear that you have found our customer service to be excellent! We will be sure to pass your kind words directly on to Sajni. She is a valued member of the Sidekick team, and it is wonderful to know her quick, efficient, and informative help regarding your deposit query made such a positive impression. Making sure our customers feel reassured and fully informed is exactly what we aim for. Thank you again for your loyalty and for choosing Sidekick!
-Sidekick Money

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