Signify Health Reviews 

Constant phone calls, and no providers in my area. QR code that doesn't work, the blueberry app they push for AI visits got my sons information hacked thru Meta, the equipment they sent didn't work. They say I can't receive services until appointment is met, but no providers.

In over 2 yrs I haven't had an in home visit. 4 times I put my dog away and waited for the 4 hours. Every time a no show and only one time did they cancel and that was at the very end of my 4 hour wait.

Dr. Jodee Mosher was very thorough. She conducted both blood and urine tests that i will get future results from. She asked thoughtful questions about my health and checked my carotid and pulse in my feet and made recommendations for additional tests by my PCP. In past, home health visits have not nearly been this comprehensive.

He was nice and professional and very friendly and very informative.

I asked him to wash his hands before handling all my medications and he did not.
Otherwise it was ok.

I have Humana Medicare health insurance. They obviously contract Signify to perform in home or virtual health assessments. I've now set 2 appointments with a live person from Signify acting on behalf of Humana. The first one was never confirmed and never happened. The second one was confirmed in a email for 9:30 am. The email said I would get a link in my email to for the virtual visit. At 9:30 I had not gotten a email from them. I called. The person on the line said the appointment is a 30 minute window. NOWHERE in the confirmation email does it state the appointment time has a 30 minute window starting at 9:30. Unbelievable unprofessional 5th grade organization. In addition they send emails stating that my pcp is not what I have communicated to Humana and they want to change it to a Signify provider. DO NOT DO BUSINESS WITH THIS COMPANY. THEY TAKE ADVANTAGE OF THE ELDERLY ON MEDICARE!!! RUN, DON'T WALK.

Trust Pilot sent me a message stating they would take my review down in 2 days if I didn't give Signify more info. Well, I did and here's their 2nd grade response: Reply from Signify Health

2 days ago
"Hello, we are sorry to hear about your recent experience. I am unable to locate your account based on your name alone. Because of that, I cannot see why the first visit was not completed. The second visit could have been delayed due to the clinician needing a little longer with the visit before, but again I cannot see why until we can verify the account. Please reach out to xxxxxx.com or 855-984-5121 so that we may investigate this further."

I don't know if they are not educated to comprehend the clarity of what I wrote. Why would I call them so that they can further investigate. After many contact's they can't find my account? Obvious deniable and not accountable for their 5th grade treatment of contract patients. Again, run from this company as fast as you can. Tell your friends and family and investors. Take this company down!

Jacquelynn was helpful and addressed my concerns.
Very pleasant experience .

She was very kind explained everything so I understood it. Definitely would have her back if I needed someone for medical help.

I was lied to about receiving a $100 gift card for agreeing to a home visit. The doc conducting the home visit was fine, no complaints. When more than enough time had past -and no gift card received- i called Signify and was told i wud definitely receive it. I didn't. Called 4 times over the course of a year. Lied to each time. The home visit is optional. I say: Don't do it. Btw no one at United Healthcare could tell me anything about Signify. Don't lie to me Signify & expect no repercussions.

Ms. Jackie was very knowledgeable and professional. Having the in home visit was extremely helpful and comfortable.

Jackie was very personable. I went into the interview with the idea that I really didn’t need any help because I am in great physical shape but we talked about many different subjects and it was a learning experience for me. I am so glad that she came.

T. Moore she just gave me a good vibe at first I was nervous was going to cancel the home visit.
she came in respected the no shoes rule she explained to me what to expect I agreed and we got busy. I felt so comfortable with her. she explained each question to me that I didn't understand she expressed her concerns to one of my health answers, but I will follow up with my PCP overall my visit was nice.

The visiting nurse Jacquelynn Rubs am was very polite and friendly and very caring. She took interest in how i was doing and answered all my questions.

This nurse was amazing! Very personable and we discussed my medication at length and told me what needed more attention and what I was doing well.

An agent from Signify called me to say they will be at my house tomorrow AM to conduct a wellness check. No one from my family scheduled this and no one has ever talked to them before. They told me they work with my health insurance provider, Blue Cross. I kept asking who set this up and they danced around the question. Signify is using deceptive tactics similar to a used car salesman. Blue Cross is junk insurance and now they have a crooked friend to play games with!

Very professional and knowledgeable great overall five stars plus.
Comfortable with her persona, which exhibited caring, but in a professional manner. Very easy to be with exuded, caring with professional mannerism, and knowledge.

Jacquelynn was very sweet, thorough, and helpful. i will definitely be requesting her next visit!

When you try to call the company it says "We are sorry an application error had occurred" is this a scam? They had my mother waiting Saturday and did not show up. Now i don't want them there after not being able to call them back!

UPDATE: I did get the results in the mail after over a month but it said “inconclusive results”🤷🏽‍♂️

The visit itself was ok and I’ve worked with them in the past through my Humana insurance Medicare Express plan.

Normally they take blood and/or urine samples and you get the results by mail but in this case I haven’t got any results and there’s no way to get in touch to ask what happened.

Appointment for home health visit was made 5 weeks in advance and confirmed via their robo caller confirmation phone call 2 days before the appt date. The clinician was a no show for the large time window set by them (8am-noon). At 12:15pm I called Signify who said she was just running late and it would be about another 15-20 minutes. Ok, fine, waited another full hour, still no show, no call, no text, absolutely nothing but 5+ hours of wasted time. Called Signify and cancelled and told them I would not reschedule. Never again.