I have been attending for a few years now regular service and yearly mot for my Audi. Always welcomed with professional friendly staff and updated about work being done, costs etc. prior to being carr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent communication from every person I’ve spoken with / dealt with, very friendly and helpful. Do what they say they’re gonna do, more than pleased with my dealings with Sinclair Group - Neyland... Toon meer
Bedrijf heeft geantwoord
We have recently changed our car and purchased an A4 Avant. The whole process was very easy and relaxed. There was no hard sell, and no pressure. The sales person Martin was very knowledgeable havi... Toon meer
Bedrijf heeft geantwoord
I had the pleasure of dealing with Martin Wilcox for my A1 purchase. He was such a gentleman and made the whole experience so pleasant, easy and zero issues for me. He is excellent... Even though I am... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Neyland Audi
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
1 Havenbridge Road, SA73 1QY, Neyland, Verenigd Koninkrijk
- 01646 602211
4,8
Uitstekend
98 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful
Easy to deal with from the start. Booking and leaving the car there was a breeze. All staff were helpful and nothing was too much trouble.
26 november 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your kind review! We are thrilled to hear that you had a seamless experience with us. Our team takes pride in providing exceptional service and we are delighted to have exceeded your expectations.
Excellent service everybody very friendly.
Excellent service everybody very friendly &efficient. Would highly recommend. Thank you.
14 november 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your kind words! We strive to provide efficient and friendly service to all our customers. It means a lot to us that you would recommend our business. Thank you for choosing us!
Great communication and helpful service.
14 november 2025
Antwoord van Sinclair Group - Neyland Audi
We are delighted to hear that our communication and service were helpful to you! We strive to provide the best experience to our valued customers. Thank you for choosing our business!
Absolutely excellent
Absolutely excellent. Very easy to book. Everyone friendly and helpful. Very flexible to accommodate my needs. Thank you.
28 oktober 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for taking the time to share your positive experience with us! We are so pleased to hear that our booking process and team members made your experience excellent. We always strive to be accommodating and helpful for our valued customers like you. Thank you again!
Ease of the process
Ease of the process. Professionally done with good video feedback.
5 november 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your review! We are thrilled to hear that our process was easy for you and that you appreciated the professional results and video feedback.
Great customer service
Recently bought a 2nd hand A3. From my initial enquiry through to collecting the car, the whole experience was really good. All my questions were answered in a friendly, professional and courteous manner. The car was exactly what I wanted at a very good price. The salesman I dealt with the whole way through was first-class.
1 november 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for the kind words! We are thrilled to hear that you had a positive experience with our dealership. Our team takes pride in providing friendly, professional, and courteous service. Enjoy your new A3 and safe travels!
Antwoord van Sinclair Group - Neyland Audi
Thank you for the great feedback! We strive to provide a friendly and efficient experience for all our customers. We appreciate your business!
Efficient service and helpful video
Efficient service and helpful video. However misleading and incorrect work required information which, if I hadn't queried it, would have led to a significant unnecessary spend. Your email asking whether I wanted a valuation was not provided without me having to prompt the person in the shop
29 oktober 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your feedback. We pride ourselves on efficient service and helpful resources. We apologize for any misleading or incorrect work required information. Our team will review and improve our communication process to avoid any unnecessary spend. Thank you for bringing this to our attention.
Great service
Very easy booking and check in. Service done quickly and slightly ahead of suggested timing. Car cleaned inside and too. Thanks for the great service.
17 oktober 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your kind words! We strive to provide efficient and exceptional service for our customers. We are thrilled that you had a positive experience.
Quick and efficient service
30 september 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your positive review! We are thrilled to hear that our service met your expectations. Our team strives to provide quick and efficient service to all of our customers. We appreciate your support!
Martin was very helpful in the purchase…
Martin was very helpful in the purchase of our car,he did the change of registration and also the gap insurance for us and explained the features of the car, overall a very good experience. Thank you very much Martin.
2 oktober 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your kind words! We're glad to hear Martin was able to assist you and make the process smooth. Enjoy your new car!
On arrival we met the service people…
On arrival we met the service people and the salesman, very friendly indeed, had lovely coffee, and the car was seen to on time,didn’t have to hang around at all.
7 oktober 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you so much for your kind review! We are thrilled to hear that your experience with our team and service was efficient and enjoyable. We always strive to make our customers feel welcome and provide timely service. We hope to see you again soon!
Amazing customer service as always
Amazing customer service as always. Dave was extremely helpful, friendly and professional from drop off to pick up. Everything was dealt with efficiently and the whole process was stress free
23 september 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your kind words and for choosing us. We are delighted to hear that Dave provided an exceptional experience for you, making the process stress-free. See you again soon!
Antwoord van Sinclair Group - Neyland Audi
Thank you for the positive review! We look forward to serving you again in the future.
Antwoord van Sinclair Group - Neyland Audi
Thank you for your kind words! We're so glad we could provide you with helpful and speedy service. We appreciate your feedback and look forward to serving you again in the future!
Antwoord van Sinclair Group - Neyland Audi
Thank you for taking the time to share your positive feedback! Our team strives to provide exceptional service to all our customers. We appreciate your support and look forward to serving you again.
Great Experience
Great Experience this was my first visit after buying my car.
Feedback
well informed
Confirmed my choices
All issues were explained and any repairs noted
Definitely go again
16 september 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for choosing our business for your car needs! We are thrilled to hear that your first experience with us was a great one. Our team takes pride in providing informative feedback and excellent service. We look forward to welcoming you back for any future visits.
Car collected and returned at agreed…
Car collected and returned at agreed time with service and MOT completed, also with report on further work needed in the future.
2 september 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your car was collected and returned on time with the service and MOT completed. We look forward to helping you with any future maintenance needs.
Great experience
We were treated with respect and all questioned were answered sales representative was great
7 september 2025
Antwoord van Sinclair Group - Neyland Audi
Thank you for your positive review! We will be sure to pass along your kind words to our sales representative. We appreciate your business!
The repair took to long
The repair took to long, just fitting a windscreen pump. And it cost nearly £300
5 september 2025
Antwoord van Sinclair Group - Neyland Audi
We apologize for any inconvenience caused by the length of the repair. Our team always strives to provide quick and efficient service, while also ensuring the highest quality work for our valued customers. Thank you for choosing our business.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.