Buying a VW Polo was our first experience of visiting a VW garage which we found very welcoming with tea, coffee and Welsh cakes available when we arrived. The staff were very helpful, courteous w... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Outstanding Customer Service from Naveed Javed in VW Bridgend Sinclair! This was my first time to purchase a car! and from start to finish he made the whole process smooth, enjoyable and hasstle free.... Toon meer
Bedrijf heeft geantwoord
Well treated, made to feel that although we weren't spending £50k on a new car, our custom was valued. There was no pressure to buy the decision was ours. The salesman was down to earth, honest, infor... Toon meer
Bedrijf heeft geantwoord
From the first time we entered the Bridgend showroom, we were greeted by staff who were very helpful, understanding and knowledgeable of our requirements. Our sales consultant took the time to explain... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Sinclair Volkswagen Bridgend
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Tremains Road, CF31 1TZ, Bridgend, Wales, Verenigd Koninkrijk
- 01656 664241
4,8
Uitstekend
177 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff friendly knowledgeable 👏👏👏👏
30 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Phillip,
Thank you for your feedback! We’re delighted to hear that our staff was friendly and knowledgeable. We appreciate your kind words.
Kind regards,
Sinclair Group
Great service as usual
Great service as usual
This is my third car I've bought with Sinclair in Bridgend!
The staff are super friendly and can answer all of my questions.
Signing the documents is easy and hand over of the car was efficient, talking me through the new features of the car - keyless entry and no handbrake lever, as well as the set up of the volkswagen app.
Will continue to go back to the Bridgend dealership.
29 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Elinor,
Thank you for being a loyal customer and for your wonderful review. We’re pleased to know that our team made your car buying experience pleasant and seamless.
Kind regards,
Sinclair Group
Excellent service from start to finish
Excellent service from start to finish. The car was presented perfectly, there was no pressure to buy, and the whole experience was positive. I would highly recommend Sinclair VW.
29 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Matthew,
Thank you for your review. We're happy to hear that you had an excellent experience from start to finish. Your recommendation means a lot to us.
Kind regards,
Sinclair Group
Excellent personalised service from the…
Excellent personalised service from the team at Bridgend and with a special mention of Nav. I will be doing business with Sinclair Volkswagen Bridgend in future !
30 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Max,
Thank you for your feedback. We’re thrilled to hear that you received personalised service from our team, especially Nav. We look forward to doing business with you in the future.
Kind regards,
Sinclair Group
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Harry,
Thank you for your review. We’re glad to know that you found our service quick and easy. We appreciate your kind words.
Kind regards,
Sinclair Group
Welcoming and Happy Space
Everyone from receptionists to sales was friendly and welcoming. Answering my questions was no trouble.
30 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Margaret,
Thank you for your feedback. We’re delighted to hear that you felt welcomed and that all your questions were answered satisfactorily.
Kind regards,
Sinclair Group
Very friendly staff going above and…
Very friendly staff going above and beyond to help you
13 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Geraint,
Thank you for your review. We’re pleased to know that our staff went above and beyond to help you. Your feedback is greatly appreciated.
Kind regards,
Sinclair Group
Welcome and hospitality at VW Bridgend
From the moment we walked through the door we were greeted with a hello and a smile from the sales executive. We were greatly impressed by the welcome and hospitality we received. Having dealt with numerous main dealers in the Ford group we were never offered the welcome we experienced at VW Sinclair Bridgend.
30 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Peter,
Thank you for your kind words. We’re glad that you felt welcomed and received great hospitality at our dealership. Your feedback is very encouraging.
Kind regards,
Sinclair Group
My dealings with the Sinclair group…
My dealings with the Sinclair group both Bridgend and port talbot have been very good , every one that I dealt with couldn’t have been more helpful, Sophie and John from the Bridgend garage where very good to the extent I bought a Golf , which I am super happy with
29 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Rob,
Thank you for your review. We’re happy to hear that you had a positive experience with us and that Sophie and John were helpful in your car purchase.
Kind regards,
Sinclair Group
The Sinclair Bridgend Volkswagen Positive experience
The Sinclair Bridgend Volkswagen company made buying a car a totally positive experience from beginning to end. Reception staff warmly welcoming, the sales staff were very thorough, knowledgable and attentive making the whole process of buying a car a very pleasurable experience. Thank you Dan and Cerri.
20 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi I.Sullivan,
Thank you for your feedback. We’re delighted that your car buying experience was positive and that our staff, especially Dan and Cerri, made it pleasurable for you.
Kind regards,
Sinclair Group
No fussing
No fussing, no unnecessary sales fuss, catered directly to our situation. Very prompt and satisfactory service. John and Ceri were fantastic throughout the process and post sales has been excellent.
24 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Lee,
Thank you for your review. We’re pleased to hear that you received prompt and satisfactory service without unnecessary fuss. We appreciate your kind words about John and Ceri.
Kind regards,
Sinclair Group
Overall very good experience buying and…
Overall very good experience buying and selling my car with Sinclair Bridgend. Was a shame that my new car too so long to tax however it appears to have been a system failures of technology rather than employees. Very thorough explanation how to use infotainment so felt reasonably confident driving home in my first electric car
22 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Rosalind,
Thank you for your feedback. We’re glad that you had a good experience buying and selling your car with us. We apologise for the delay in taxing your new car and appreciate your understanding.
Kind regards,
Sinclair Group
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Thanks for the 5-stars, Anthony!
Kind regards,
Sinclair Group.
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Thank you, Lindsey! We hope you enjoy your new vehicle.
Kind regards,
Sinclair Group.
Staff very friendly and helpful
Staff very friendly and helpful. Had a lot of time and patience to explain things to you. Very pleased
10 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the comments and 5-stars, Nicola!
Kind regards,
Sinclair Group.
Brilliant to deal with
Brilliant to deal with from test drives to handover. Really helpful and knowledgeable staff. Really good follow up care also, great all round.
2 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the 5-stars, Phil - we hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.
Fantastic staff
Staff were so helpful and ensured a great experience. Sophie who handed the car over was brilliant. Very patient and explained everything so well.
31 mei 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Thank you Sue - Sophie will be delighted to see your 5-stars!
Kind regards,
Sinclair Group.
Found salesman nav very professional…
Found salesman nav very professional made the process very easy
1 juni 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Thanks for your review and 5-stars, Rob!
Kind regards,
Sinclair Group.
They made it a special occasion.
Ordering my new car and picking it up, I was made to feel special and in safe hands .Gareth was very helpful and made the job of ordering so easy and and Sophie made it a grand occasion with the unveiling and her knowledge of setting the car up quickly, easy to understand. Overall, a great hand over . I love my new purple polo.
23 mei 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Michele, thank you for sharing your wonderful experience! We're delighted to hear that Gareth made ordering your new car easy and that Sophie made the handover special and informative. It's great to know you felt in safe hands throughout the process. Enjoy your new purple Polo, and we look forward to assisting you again in the future!
Kind regards,
Sinclair Group.
Antwoord van Sinclair Group - Sinclair Volkswagen Bridgend
Hi Michelle, thank you for your review! We're thrilled to hear that you find our staff excellent. Your feedback is greatly appreciated, and we look forward to continuing to provide you with top-notch service.
Kind regards,
Sinclair Group.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.