Sinclair Group - Sinclair Volkswagen Port Talbot Reviews 

177
TrustScore 5 uit 5

4,8

Dan-Y-Bryn Road, SA13 1AL Port Talbot, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some... Toon meer

Beoordeeld met 5 van de 5 sterren

From initial contact on the telephone both Tom and Jarrod treated us well, they were polite and knowledgeable. We were based in Cornwall and they were based in Port Talbot and once a deal had been agr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

On arrival at the showroom we were pleasantly greeted by Jared .We discussed what we were looking for, he couldn’t have been more helpful. We then test drove a vehicle. Having owned VW cars previousl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had another wonderful car buying experience with Sinclair VW Port Talbot. No request was too much trouble and everything was dealt with professionally and efficiently. The showroom was spotless. As we... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autoschadebedrijf
  3. Autoreparatie en -onderhoud
  4. Verkoper van tweedehands auto's

Over Sinclair Group - Sinclair Volkswagen Port Talbot

Geschreven door het bedrijf

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contactgegevens

  • Dan-Y-Bryn Road, SA13 1AL, Port Talbot, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

177 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,8

Alle reviews

(177)

1.948 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

VW Port Talbot and my new Golf!

Nicholas Williams at VW Port Talbot helped me from start to finish with the purchase of my new Golf. The service I received was outstanding and professional throughout. I was kept informed from the date the order was placed to the handover point. Nicholas and the team at VW Port Talbot are always professional, helpful and friendly. Thanks Nicholas and team!

23 juli 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Sarah,
Thank you for your kind words. We're glad Nicholas and the team could provide outstanding service for your new Golf purchase.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

This is the sixth vehicle we have…

This is the sixth vehicle we have purchased with Volkswagen Port Talbot. Their Professional but engaging approach to the experience is second to none. Each Sales representative we have dealt with has understood our requirements both financially and specification of the vehicle. Danielle Pedersen has been involved in our last two purchases and has been knowledgeable and has demonstrated that personal touch that values you as a customer. Kelly was involved with the handover and proved that she also will benefit from Danielle's mentorship.

23 juli 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi,
Thank you for your loyalty and feedback. We're thrilled to hear that Danielle and Kelly provided excellent service for your recent purchases.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

The wifes birthday present

From the first time I entered the showroom, until I drove the car away, the way my wife and I were treated was 2nd to none, Jared who dealt with our sale was excellent and even when he was off, someone else would keep us up to date with what was going on.
A big thank you to all at sinclair volkswagon port talbot

21 juli 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Dennis,
Thank you for your kind words. We're happy to hear that Jared and the team made your experience excellent.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

My nearly new Golf R-line

From start to finish, Nick was professional, helpful, approachable and knowledgeable. He made sure to source exactly to my requirements. A pleasure to deal with him and Leon (who can recommend a good pub for lunch!)

9 juli 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Nigel,

Thank you for your fantastic review! We're pleased to hear that Nick and Leon provided professional, helpful, and knowledgeable service, making your experience enjoyable. Enjoy your nearly new Golf R-line!

Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Really good experience

Really good experience. The customer care was fantastic - cannot fault Justin. All information was given clearly. All questions/queries were answered in detail.

14 juli 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Cerys,

We are thrilled to hear about your fantastic experience with Justin. Thank you for sharing your positive feedback.

Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service from everyone I had contact with in Sinclair Port Talbot. Dealt with Leon when purchasing my new car and he was very professional and extremely helpful. No complaints at all and very happy with my new car. Will definitely be returning for my servicing when needed.

12 juli 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Kayleigh,

We are pleased to hear about your excellent experience with Leon and the team at Sinclair Port Talbot. Enjoy your new car!

Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Nick Williams - Thank You.

A million thanks to Nick Williams for the outstanding service provided from start to finish in helping me to purchase a new car from VW Port Talbot.
In all my dealings with Nick he was courteous, informative, kept me up to date at all stages of the process and most of all kept me re-assured throughout the process of selecting a new car.
Nick also guided me through completing the formal documentation and to finally handing over the car, with a personal service of programming my phone in the new car and my favourite radio station too!
I have been a customer of VW Port Talbot for many years and would highly recommend the team.
Renewed thanks Nick.

Also thank you to Gareth and Leon for your help in the process too. You are a great team!

Helen Mitchell

13 juli 2024
Review zonder uitnodiging
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Helen,

A massive thanks to you for your detailed and wonderful feedback. We are delighted to hear about the outstanding service Nick Williams provided. It's great to know that he and the team, including Gareth and Leon, made your experience pleasant and reassuring. We appreciate your continued support and recommendation!

Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, friendly and quick!

14 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Amy,

Thank you for your review. We're delighted to hear that you received excellent customer service and found our team friendly and quick.

Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

From first viewing the car to driving off was a pleasure

From first viewing the car to driving off the forecourt was an easy experience. No pressure from the salesperson Nick he was very knowledgeable and answered any questions asked. Aftercare service was amazing with calls and emails. Highly recommended purchasing from Sinclairs it was a pleasure!

17 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Darren,

Thank you for your wonderful review. We're pleased to hear you had a pleasant experience from viewing to driving off the forecourt, and that Nick provided excellent service.

Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Positive service

Very good positive service from Nick. Communicated well for every stage of the process. Speedy delivery of the vehicle. Happy with the overall service.

14 juni 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you for the 5-star review and lovely comments, Sophie! Enjoy your new vehicle.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Great experience at Sinclair Port Talbot

Jared at Sinclair Port Talbot couldn’t have been more helpful, he answered all my questions and kept in contact with me throughout, via phone calls and personalised videos. He made sure everything ran smoothly and I couldn’t be happier with my new car!

10 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thanks for the lovely review, Katherine. Jared will be thrilled. We're glad to read you're enjoying your new vehicle and wish you many more happy miles!
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience at Sinclair Volkswagen Port Talbot from start to finish. Great range of cars and very helpful and friendly staff especially Leon.

7 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thanks for the lovely comments and 5-stars!
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Nick Williams was polite courteous and…

Nick Williams was polite courteous and very helpful when asked questions regarding the rock I was buying he explained all the controls and switches,he was very thorough in all aspects.

5 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you for your lovely comments on Nick, William! We hope you enjoy your new vehicle.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Great customer service from Nick

Great customer service from Nick, extremely helpful and very knowledgeable about the car he sold me.

31 mei 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thanks for the 5-stars, Ross! Nick will be thrilled.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Excellent service

Had first class service when buying my last 2 cars from here, friendly knowledgeable sales staff and great communication always.

1 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you, Nicky. We hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Warm friendly welcome hassel free…

Warm friendly welcome hassel free process very professional really nice people made us feel relaxed after long journey to dealer made me a lovely cup of tea an a hot chocolate for my son 😀 would definitely make the long journey again for another purchase Danielle an all staff are a Credit to this branch staff also had a good knowledge of the history of the company was interesting to learn about such a nice part of the country.

Thank you to all

Mr harrison

2 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you, Dave. Brilliant to see you enjoyed your experience at Port Talbot, particularly with Danielle! We'll keep a warm welcome ahead of your future visit!
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Port Talbot branch is worth a visit

Port Talbot branch is worth a visit!

Highly recommend taking a trip to this branch, the welcome is great, the knowledge of the staff is great and the offers available for the cars is great!

Big shout out to Leon the salesman, he is very knowledgeable and approachable - no pushy sales!

1 juni 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you, Deanna - Leon will be thrilled to see his name mentioned. We hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.

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