Sinclair Group - Sinclair Volkswagen Port Talbot Reviews 

177
TrustScore 5 uit 5

4,8

Dan-Y-Bryn Road, SA13 1AL Port Talbot, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some... Toon meer

Beoordeeld met 5 van de 5 sterren

From initial contact on the telephone both Tom and Jarrod treated us well, they were polite and knowledgeable. We were based in Cornwall and they were based in Port Talbot and once a deal had been agr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

On arrival at the showroom we were pleasantly greeted by Jared .We discussed what we were looking for, he couldn’t have been more helpful. We then test drove a vehicle. Having owned VW cars previousl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had another wonderful car buying experience with Sinclair VW Port Talbot. No request was too much trouble and everything was dealt with professionally and efficiently. The showroom was spotless. As we... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autoschadebedrijf
  3. Autoreparatie en -onderhoud
  4. Verkoper van tweedehands auto's

Over Sinclair Group - Sinclair Volkswagen Port Talbot

Geschreven door het bedrijf

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contactgegevens

  • Dan-Y-Bryn Road, SA13 1AL, Port Talbot, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

177 reviews

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Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,8

Alle reviews

(177)

1.951 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Wow 5 star treatment again 💕

Amazing service as always 👏 Danielle and the team always go above and beyond with their help and support. I would highly recommend them and as a family we wouldn't go anywhere else.

15 april 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you for the lovely comments and 5-stars, Sharon. We'll be sure to feed this back to Danielle and the others within the team.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

VW Port Talbot

The process from seeing our car to driving it out of the garage was faultless,this was down to Leon who was amazing, he made it so easy From the start really happy with our new purchase.

13 april 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you for your 5-star review and lovely comments, with a special mention to Leon. We hope you enjoy your new vehicle and wish you many happy miles.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Wanted a new car so went to the port…

Wanted a new car so went to the port talbot branch definitely went to the right place,Jared looked after me very helpful friendly manner, made me feel at ease and not pushy had numerous calls after the sale making sure i was happy making my overall experience great 👍

13 april 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Lisa, thank you for you 5-stars and lovely comments. We'll be sure to feed this back to Jared so that he gets the recognition he deserves.
Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Great garage

I recently purchased a Polo Life from Volkswagen Port Talbot. Nick Williams, who dealt with the sale throughout, worked hard to secure the car I was looking for and at the right price. He could not have been more helpful. The staff at the garage when I went to collect could not have been nicer either. A really 5* service. I’m a return customer which speaks volumes in itself.

30 maart 2024
Review zonder uitnodiging
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Wendy, thank you for rating us 5-stars. We're thrilled to see you had a great experience with our team in Port Talbot and in particular, with Nick. We'll be sure to pass these comments back to him so he receives the recognition. We hope you enjoy your new Polo!

Kind regards,
Sinclair Group.

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

I had to change my trusty old Freelander that I’d had for the last 15 years. Sinclair Port Talbot branch was recommended by a family member so we went there one Sunday afternoon, the staff there were superb and the customers service was second to none. Mainly dealt with Gareth and Danielle, but everyone there were so friendly it honestly felt we were in somebody’s front room. We tried a few vehicles and Danielle found exactly what we were looking for and within a couple of weeks we were driving of the forecourt in our Tiguan. As you can tell from above I don’t change cars often but the experience at the Port Talbot branch was brilliant and painless, and I would highly recommend them. They are also very knowledgeable about fine watches and good whiskey too, so you the conversation isn’t all car related . 👍🏻

19 maart 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Sarah, thank you so much for your detailed and great review! We'll be sure to pass these comments on to Gareth and Danielle in particular. We hope you enjoy many happy miles in your new Tiguan and if you ever need anything from us in the future, you know that a warm welcome is waiting with our Port Talbot team.
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Great service

Received a great service from VW Port Talbot!

10 maart 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you for your 5 star review!
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Purchasing new car

Nick was amazing, really really helpful. Always had time to answer any queries, honest, and patient. Very grateful for all his help.

15 maart 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thanks for your review, Kyle!
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Superb customer service

The customer service was first class in terms of communication, helpfulness, clarity of information and friendly sales people.

11 maart 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thanks for your review, Sarah!
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Leon was amazing he kept searching…

Leon was amazing he kept searching until he found us what we wanted and then took the time to explain all the functions on the new car totally recommend him. He also makes a lovely coffee

10 maart 2024
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Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you for the lovely words about Leon, Rhian! We'll be sure to keep the coffee on standby ready for your next visit.
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Car purchase experience of the highest standard.

The knowledge of the sales executive when discussing the car I was interested in was first class, with no pressure applied to make a decision. Being happy to give us two test drives to confirm our choice was key to our decision, and on collection day everything was ready as promised, with all paperwork done in a very efficient manner.
The car had been prepared to a very high standard, and the handover covered everything I needed to know in a detailed but simple manner. All in all an experience that I can only describe as excellent.

8 maart 2024
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Hi Gareth, thank you for taking the time to leave such a detailed review - brilliant to see you enjoyed the whole process with our team in Port Talbot!
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, Nick Williams was very helpful and has excellent communication skills. He takes the time to discuss everything with you. My first volkswagen purchase which was superb.

24 februari 2024
Review zonder uitnodiging
Logo Sinclair Group - Sinclair Volkswagen Port Talbot

Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot

Thank you for your feedback Dawn! We're glad the team could be of service.
Kind regards
Sinclair Group.

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