Sinclair Group Reviews 

5.602
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Toon meer

Beoordeeld met 5 van de 5 sterren

Carwyn, my sales executive knows what he was doing, he was warm and had all the information we required and more. When I came to Sinclair to order my car from London I had my son come with me. Afte... Toon meer

Beoordeeld met 5 van de 5 sterren

Everyone I came into contact with was extremely welcoming. Rob Edmunds the salesperson I dealt with was friendly, knowledgeable and extremely helpful and made the process very straightforward. He wa... Toon meer

Beoordeeld met 5 van de 5 sterren

Really professional in all aspects. James was exceptionally helpful and explained everything to get me safely on the road. The car is beautiful - just shat I wanted. Won’t hesitate to recommend Merced... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autoreparatie en -onderhoud
  4. Autoschadebedrijf
  5. Verkoper van tweedehands auto's

Over Sinclair Group

Geschreven door het bedrijf

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,8

Alle reviews

(5.602)

1.787 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

2023 Hyundai Kona hybrid

I was interested in a 2023 Hyundai Kona Hybrid. The sales person I met and dealt with was Ellie Waller. She had a very engaging manner and knew the car intimately. She was therefore able to walk me through the car’s infotainment and driving system which at first sight can seem overwhelming.
The only part of the purchase process that was not straightforward was the documentation about the warranty. The initial document sent to me simply did not make sense. Ellie Waller was eventually able to resolve the issues. I would suggest the company overhaul this aspect of the process.

19 september 2026
Beoordeeld met 1 van de 5 sterren

My part exchange price was 56k when I…

My part exchange price was 56k when I ordered it and paid 52k when I collected my new one . Even I asked Adam to drop my old car when I ordered it but he said it’s ok.
When I collected it Adam was not there but new manager was really not helpful at all.
I lost 4k without driving my old car which was sitting in my driveway.
We bought Defender octa about 5 months ago from same place but will not come back and will not recommend.
We were about to order another one for my cousin in January but will do somewhere else.

30 september 2026
Beoordeeld met 5 van de 5 sterren

V8 90

Bought a Defender 90 from Aberystwyth, very easy to deal with.
Salesman Sannan Morgan was very efficient, easy to speak with, kept in touch without being pushy and was polite at all times.

26 september 2026
Beoordeeld met 5 van de 5 sterren

The sales personnel were very…

The sales personnel were very friendly.they welcome you when first arrived then left you to inspect the cars and were not pushy. Expected to need to book a test drive but they arranged straight away. The hand over of the car was very smooth.

27 september 2026
Beoordeeld met 5 van de 5 sterren

Best Land Rover dealer by far

From our first enquiry to our successful completion of the purchase Joel Stone could not have been more helpful guiding us effortlessly though the process. Our initial enquiry was for a different vehicle and Joel suggested another one that would possibly suit us and we decided to take the opportunity of securing a fantastic vehicle that suits our needs. The whole process of getting the car went smoothly and we would wholeheartedly recommend Sinclair Land Rover at Newport should you be looking for a Land Rover, they are professional and courteous and a pleasure to deal with.

23 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly and helpful communication, all sorted with minimal hassle.

26 september 2026
Logo Sinclair Group

Antwoord van Sinclair Group

Hello Andrew,
Thank you for this 5-star score and your comments regarding your recent visit with us at Sinclair Škoda Swansea!
We're delighted to read you found our team to provide a friendly and helpful customer service which was excellent all round.
Thank you again for sharing your review - we do appreciate it and look forward to welcoming you back to our showroom again in the future.
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Excellent service

I had a fantastic experience buying my new Mercedes, and I would especially like to thank David Taylor for his excellent service.

David was extremely helpful, patient and professional throughout the whole process. He explained everything in great detail, the whole car-buying experience very easy and enjoyable.

Excellent service from start to finish, 10/10 experience!

27 september 2026
Beoordeeld met 5 van de 5 sterren

BYD Bridgend

BYD - The sales Representative was very clear about the process of leasing the vehicle. She was very understanding, patient and professional.

27 september 2026
Beoordeeld met 5 van de 5 sterren

Great service

My vehicle had to go into the garage at Sinclair Group due to a fleet recall issue that needed fixing. I waited whilst the work was completed. They also fixed a tyre pressure warning that had just popped up and washed the car. Having only bought the vehicle (from Sinclair Group) only 3 months before, they also answered a few queries I had. All the staff are very polite and helpful. The waiting area is very comfortable and hot and cold drinks are available.

24 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Knowledgeable friendly

Olivia was very pleasant and knowledgeable. We ended up buying a completely different car that better suited our needs. However the were a number of times that messages were not passed on and callbacks missed.

26 september 2026

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