Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Toon meer
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Lees wat reviewers zeggen
Carwyn, my sales executive knows what he was doing, he was warm and had all the information we required and more. When I came to Sinclair to order my car from London I had my son come with me. Afte... Toon meer
Everyone I came into contact with was extremely welcoming. Rob Edmunds the salesperson I dealt with was friendly, knowledgeable and extremely helpful and made the process very straightforward. He wa... Toon meer
Really professional in all aspects. James was exceptionally helpful and explained everything to get me safely on the road. The car is beautiful - just shat I wanted. Won’t hesitate to recommend Merced... Toon meer
Bedrijfsgegevens
Over Sinclair Group
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Verenigd Koninkrijk
- www.sinclairgroup.co.uk
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Heeft 72% van zijn negatieve reviews beantwoord
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Richard the salesman was extremely…
Richard the salesman was extremely helpful and very knowledgeable about the car and process. The forms were easy to complete online but Richard was available when we did have a slight problem. Would recommend.
2023 Hyundai Kona hybrid
I was interested in a 2023 Hyundai Kona Hybrid. The sales person I met and dealt with was Ellie Waller. She had a very engaging manner and knew the car intimately. She was therefore able to walk me through the car’s infotainment and driving system which at first sight can seem overwhelming.
The only part of the purchase process that was not straightforward was the documentation about the warranty. The initial document sent to me simply did not make sense. Ellie Waller was eventually able to resolve the issues. I would suggest the company overhaul this aspect of the process.
GLC 300
I would recommend Sinclair as the sales staff are friendly and knowledgeable
My part exchange price was 56k when I…
My part exchange price was 56k when I ordered it and paid 52k when I collected my new one . Even I asked Adam to drop my old car when I ordered it but he said it’s ok.
When I collected it Adam was not there but new manager was really not helpful at all.
I lost 4k without driving my old car which was sitting in my driveway.
We bought Defender octa about 5 months ago from same place but will not come back and will not recommend.
We were about to order another one for my cousin in January but will do somewhere else.
Dealership was excellent
Dealership was excellent, staff were efficient, friendly and helpful.
V8 90
Bought a Defender 90 from Aberystwyth, very easy to deal with.
Salesman Sannan Morgan was very efficient, easy to speak with, kept in touch without being pushy and was polite at all times.
Very helpful from the go ,everything…
Very helpful from the go ,everything was dealt with quickly and easily ,very polight and proffesional people to deal with ,couldnt ask for any more really...
Wonderful service, wonderful staff
Paul Care made the experience easy, he was clear when explaining information and was happy to answer any of my questions
The sales personnel were very…
The sales personnel were very friendly.they welcome you when first arrived then left you to inspect the cars and were not pushy. Expected to need to book a test drive but they arranged straight away. The hand over of the car was very smooth.
Fantastic service with Jonathan white…
Fantastic service with Jonathan white in Swansea
Best Land Rover dealer by far
From our first enquiry to our successful completion of the purchase Joel Stone could not have been more helpful guiding us effortlessly though the process. Our initial enquiry was for a different vehicle and Joel suggested another one that would possibly suit us and we decided to take the opportunity of securing a fantastic vehicle that suits our needs. The whole process of getting the car went smoothly and we would wholeheartedly recommend Sinclair Land Rover at Newport should you be looking for a Land Rover, they are professional and courteous and a pleasure to deal with.
Great service at Swansea.
The Maria and Martin at Swansea branch, were very pleasant and helpful. Purchasing of car was so easy with no issues.
Excellent service
Excellent service, friendly and helpful communication, all sorted with minimal hassle.

Antwoord van Sinclair Group
Excellent service
I had a fantastic experience buying my new Mercedes, and I would especially like to thank David Taylor for his excellent service.
David was extremely helpful, patient and professional throughout the whole process. He explained everything in great detail, the whole car-buying experience very easy and enjoyable.
Excellent service from start to finish, 10/10 experience!
BYD Bridgend
BYD - The sales Representative was very clear about the process of leasing the vehicle. She was very understanding, patient and professional.
Great service
My vehicle had to go into the garage at Sinclair Group due to a fleet recall issue that needed fixing. I waited whilst the work was completed. They also fixed a tyre pressure warning that had just popped up and washed the car. Having only bought the vehicle (from Sinclair Group) only 3 months before, they also answered a few queries I had. All the staff are very polite and helpful. The waiting area is very comfortable and hot and cold drinks are available.
Richard the sales rep was great
Richard the sales rep was great , explained everything in detail, very helpful , and my new T Roc is great
Excellent service from start to finish
Excellent service from start to finish. Picked up my new BYD last week.
Knowledgeable friendly
Olivia was very pleasant and knowledgeable. We ended up buying a completely different car that better suited our needs. However the were a number of times that messages were not passed on and callbacks missed.
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