Sky - Elmsleigh Shopping Centre, Staines Reviews 

Asim was extremely helpful and guided throught the whole experience. Can't fault the process.

Spoke with Asim and Warsame who were so knowledgeable and saved me on my current provider! Highly recommend them.

warsame in Staines was absolutely brilliant

Ali was really helpful.

Ali served us today we will recommend him

Visited the sky stall at Staines
and Ali was most helpful

Customer-friendly, very approachable gentleman Warsame, thanks for the support!

Great service by Ali. Quick, efficient, friendly with no hard selling. All sorted and transferred from VM in 20 minutes.

We have recently been looking to change our provider for TV Broadband and mobile phones to consolidate and reduce costs. After looking at several options we decided as a family to go with SKY at their Staines stall/site . There are four of us in the family and we wanted the above bundle to include four phones. Although the TV and broadband were ok we could only put three of the four phones on the one account (although this was supposed to be ok). That being said the sales person was very helpful and was doing their best to get this through for us by adding a second account. This is were a computer glitch appeared and several hours over multiple day has ensued not to mention an upfront cost for each account . Whilst trying to sort this our we have spoken to several Sky customer services departments and the sales person has spoken to the head office and I can not fault his dedication or service level. However, despite his effort we keep being told it is a computer error and that they will send a different link to resolve the issue. Unfortunately this was always the same link with the same result ( the definition of insanity as I believe its said). I have now left this with our helpful sales person in Staines to try to resolve. The issue here is not the product or the customer service but when this went wrong nobody in authority seem to know or care how this could be resolved and as a NEW customer that is utilising a lot of their services it dose not sit well with me

I have been served by Mihai and Arek and have received a very good service and advice. They have by given me the best deals for broadband, TVs & Mobiles.
Highly recommended 👌

Warsami was great help and quick with the services I wanted

Great experience with this Sky branch. Bought a phone and everything was smooth from start to finish. The customer service was especially impressive - friendly, responsive, and really helpful throughout. Would definitely recommend and shop here again.

I had a fantastic experience with Sky today, thanks to AREK. He was incredibly helpful, friendly, and professional throughout the whole process. He took the time to explain everything clearly and helped me find a great deal on my broadband and TV package.

Nothing felt rushed, and he made sure I was completely happy with my choice. It’s rare to get such excellent customer service these days, but AREK really went above and beyond.

Thank you, AREK — you made my day! Highly recommended.

Arek was fantastic! He is very professional and he knew all the answers to our questions. I recommend Arek with all my heart!

Mihai.provide all the information I need to buy the sky products. Is very popular sales advisor in Staines

Ali was well versed in all the services and all information we needed about getting the internet connection and helped us get the connection before time. Perfect.

Great service and really recommend visiting Ali! Got an amazing deal from switching from Virginmedia.

Not happy with sky I tried to buy new phone they didn’t gave me response