Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieTelford Shopping Centre, Town Centre, TF3 4BX Telford, Shropshire, GB
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Lees wat reviewers zeggen
Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issu... Toon meer
Bedrijf heeft geantwoord
Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from v... Toon meer
Tom was very helpful in saving us money and making some recommendations about in app benefits we weren’t using- much easier and less frustrating than phoning in …I’d recommend any sky customers pop in... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contactgegevens
Telford Shopping Centre, Town Centre, TF3 4BX, Telford, Shropshire, Verenigd Koninkrijk
- 01952 291552
4,6
Uitstekend
41 reviews
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Go see Liam and the lads very helpful
Go see Liam and the lads very helpful
21 augustus 2026
Review zonder uitnodiging
I went to speak to the guys about my…
I went to speak to the guys about my phone signal and they were able to fix the problem for me straight away, they were very polite, friendly and helpful. I would definitely recommend.
17 augustus 2026
Review zonder uitnodiging
Neil in Telford shopping centre was…
Neil in Telford shopping centre was very approachable and helped us sort what we wanted. Dealt with the questions we asked and we got the deal we wanted.
17 augustus 2026
Review zonder uitnodiging
Tom was fantastic sorting sky out for…
Tom was fantastic sorting sky out for me today quick and easy and also sorted the sky go app on my phone. Highly recommend. Great service
15 augustus 2026
Review zonder uitnodiging
Very helpful.
Warren was fantastic, very helpful answered all my questions clearly and got me a great deal for sky with all the packages for my new flat!!
12 augustus 2026
Review zonder uitnodiging
Tom was really friendly and helpful
Tom was really friendly and helpful.
No pressure and really knowledgeable.
Took the time to explain all the features.
11 augustus 2026
Review zonder uitnodiging
Tom was wonderful and very helpful…
Tom was wonderful and very helpful finding my a good deal :))
11 augustus 2026
Review zonder uitnodiging
Very helpful so easy Tom was brilliant
Very helpful so easy Tom was brilliant
We felt totally at ease .
9 augustus 2026
Review zonder uitnodiging
Tom was very friendly and helpful
Tom was very friendly and helpful. Brilliant service. Thank you
8 augustus 2026
Review zonder uitnodiging
Fantastic customer service
Fantastic customer service. From Michael Excellent advice and a very personable man. Easy to deal with. Great experience.
7 augustus 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Not very happy
Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping to a budget but raj just put them on and when I got home I noticed a email saying thank you for adding content. I would let people know not to stop for raj as all he cares about is badgering to get a sale.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Sky - Telford Shopping Centre, Telford
Hi there,
I'm really sorry to hear about your experience. I can completely understand how frustrating it must be when you're trying to stick to a budget and find that services have been added to your account that you weren't expecting.
It's disappointing to hear that you left the conversation with the impression that the full details of the offer weren't made clear. I can appreciate why receiving an email confirming additional content had been added would come as an unwelcome surprise, especially if it wasn't something you felt you had agreed to.
I understand your concerns, and it's important that customers feel fully informed about any products or offers being discussed so they can make the right decision for their circumstances.
If you would like to discuss this in more detail, please use the contact details below:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. I'm here whenever you need me.
Thanks,
Jennifer.
Michael made the switch so easy and…
Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from virgin and saving me some money. Well done. Highly recommend
5 augustus 2026
Review zonder uitnodiging
Hi raj was very excellent today and…
Hi raj was very excellent today and help me cut my old contract down in price and have received more for less now that I have join sky.
3 augustus 2026
Review zonder uitnodiging
Michael was really helpful and even…
Michael was really helpful and even though I couldn’t get the deal I wanted - as not a new customer! - he sorted my new phone for me.
2 augustus 2026
Review zonder uitnodiging
Michael was brilliant
Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!
1 augustus 2026
Review zonder uitnodiging
Michael was excellent in helping us…
Michael was excellent in helping us sorting the best deal
1 augustus 2026
Review zonder uitnodiging
Michael was very helpful and friendly
Michael was very helpful and friendly
Helpful solve problem
30 juli 2026
Review zonder uitnodiging
Michael saved us a lot of money from…
Michael saved us a lot of money from app applications and gave me a good deal for my birthday for a new sky glass TV and everything was done very well. Very polite and professional
30 juli 2026
Review zonder uitnodiging
Michael has been really helpful through…
Michael has been really helpful through the process of switching. A great help.
29 juli 2026
Review zonder uitnodiging
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