Mark was very thorough in explaining all the options to me & working out the best plan for my needs. Talked me through step by step guide to everything, helped set up Sky app as well as Sky Go. Servic... Toon meer
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Lees wat reviewers zeggen
Lorne was very helpful. Answered our worries easily and gave us the confidence to go ahead. Professional and friendly, highly recommend the lad
The guys were really helpfull and friendly and went beyond to help me with my problem. I would definitly recommend anyone come to this stand as all the guys super helpfull'
Was in Union Square a short time ago, which happens to be dog friendly. Approached the Sky Booth with a simple enquiry about whether Full Fibre was available in my area. Before finishing the sent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contactgegevens
The Atrium, Union Square Shopping Centre, AB11 5PS, Aberdeen, Verenigd Koninkrijk
- 01224 469525
4,4
Uitstekend
15 reviews
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Lorne was very helpful
Lorne was very helpful. Answered our worries easily and gave us the confidence to go ahead. Professional and friendly, highly recommend the lad
20 augustus 2026
Review zonder uitnodiging
Exceptional service
Mark was very thorough in explaining all the options to me & working out the best plan for my needs. Talked me through step by step guide to everything, helped set up Sky app as well as Sky Go. Service was exceptional.
19 augustus 2026
Review zonder uitnodiging
James and mark
James and mark, very helpful and knowledgeable
19 augustus 2026
Review zonder uitnodiging
Very good service received with honest…
Very good service received with honest answers and advice given. This was very much appreciated
15 augustus 2026
Review zonder uitnodiging
Really handy to have people to speak to…
Really handy to have people to speak to face to face. James took time to help with some of the more technical aspects.
15 augustus 2026
Review zonder uitnodiging
The guys were really helpfull and…
The guys were really helpfull and friendly and went beyond to help me with my problem.
I would definitly recommend anyone come to this stand as all the guys super helpfull'
14 augustus 2026
Review zonder uitnodiging
Big thank you to Mark and James for…
Big thank you to Mark and James for their help with our questions! Helped a lot with my gaming and gave me a brilliant start point to fix my lag and gaming experience.
12 augustus 2026
Review zonder uitnodiging
Excellent service great guys at the…
Excellent service great guys at the stand mark helped sort my bills out today.
12 augustus 2026
Review zonder uitnodiging
Mark was great and had my broadband…
Mark was great and had my broadband package sorted quickly and easily. Everything was explained clearly.
29 juli 2026
Review zonder uitnodiging
Daryl at Sky pop up in Union Square, Aberdeen
I recently signed up for a new Sky deal at the pop up in Union Square and I couldn't be happier with the experience. Daryl was super helpful, explained everything and got me a really good deal on a new Sky package including a new Sky Glass Air TV. He even wrote down on a bit of paper some helpful hints on what to do when my new TV arrives as I'm not that technologically minded. I'm now paying less, but getting more!
6 juni 2026
Review zonder uitnodiging
Very helpful
Mark was very helpful in getting our tv and broadband, made sure we can get the best deal and package
Made us feel very welcome and explained everything we were getting
2 juni 2026
Review zonder uitnodiging
Fantastic service - Union Square, Aberdeen
I saw an advert at the booth for sim only mobile deals and asked the Sky rep (think his name was Darren) for more info. He was incredibly friendly and helpful and I decided to go ahead there and then. He sat me down and put on a film for my two children to watch while I went through the details with him. Very knowledgeable and very helpful throughout. Thank you Darren! (And sorry if I got your name wrong!)
25 mei 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Union Square
Was in Union Square a short time ago, which happens to be dog friendly. Approached the Sky Booth with a simple enquiry about whether Full Fibre was available in my area. Before finishing the sentence the ‘advisor’ walked away and said that he’d speak to me when I didn’t have my dogs. Both were under control and on a short lead, no sign of agitation or aggression. While appreciate that not everyone likes dogs, all he had to say was ‘I’ll get a colleague to help you’.
Instead he walked away too the other side of the booth and dismissed the fact I had a legitimate query.
I then asked his colleague who curtly told me ‘No, it isn’t available’
The only time they showed any interest was when I took a photo for this review.
8 mei 2026
Review zonder uitnodiging
Antwoord van Sky - The Atrium, Union Square Shopping Centre, Aberdeen
Hi there,
Thanks for taking the time to share your experience. I’m really sorry to hear how you were treated during your visit, that’s not the kind of welcome or support we’d expect when someone approaches us with a simple enquiry. I can understand why being dismissed in that way would feel frustrating and unfair.
Your feedback about the interaction at the stand is important, and it’s something we’d want to understand better so it can be addressed appropriately. We’d appreciate the opportunity to look into this further with you.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Graeme
Great service, friendly and knowledgeable what they're doing
Nae bad at all
3 mei 2026
Review zonder uitnodiging
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