I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Toon meer
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On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Toon meer
Bedrijf heeft geantwoord
Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Toon meer
Bedrijf heeft geantwoord
Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
Contactgegevens
30 Airway Drive, Suite 2, 12540, LaGrangeville, Verenigde Staten
- 888.759.4335
- service@skygeek.com
- www.skygeek.com
1,2
Zeer slecht
492 reviews
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SkyGeek Order # 639756
SkyGeek Order # 639756
Web Order # 495678
Date Received: 11/21/2019
30 november 2019
Review zonder uitnodiging
Don’t hold your breath waiting on your order!
Don’t hold your breath waiting on your order to arrive or to be shipped for that matter!
I placed my order on 10-31-19 and STILL HAVE NOT RECEIVED IT .. they claimed they sent me a confirmation stating it would ship in 12 days ......but I didn’t receive that either.
Even using their dates it been 17days and still NOTHING.
IF YOU TRY AND TALK TO THEM YOU GET SENT TO VOICEMAIL..
IF YOU EMAIL THEM ITS LIKE TALKING-TO A DRONE..
Bottom line is ,If ya don’t really need what your ordering in a timely manner then this is the place to order it, BUT if you need it in the foreseeable future DON’T ORDER IT HERE!
I gave them one star because I think you have to or I wouldn’t have given them that.
28 november 2019
Review zonder uitnodiging
Antwoord van SkyGeek
Hi Don,
I am sorry to hear you were disappointed with your recent shipping experience. I do see your order was placed at the end of October. I do see the Grayhill 30-1 Switch, Push-Button, is not one of our stock items and will have a lead time noted on the website when the order is placed and also noted in the confirmation email.
I do see we missed your phone call at 16:51 on November 27th, I apologize as we were light staffed the day before Thanksgiving, and we had replied to your email a few days later on Sunday. We do experience an influx of emails and calls before the Holidays.
If lead time is noted as the item is backordered, then we order the item from our supplier to send directly to you. Unfortunately, in this case, the lead time was extended for this particular part, and therefore you are correct, your order did not ship within the usual timeframe.
I am sorry your experience was less than stellar for this order and will be working on a better way to communicate back-ordered item status updates with our customers. I appreciate your feedback.
Sincerely,
Emma
Customer Success Manager
Ordered case of Krylon 1307 Battery…
Ordered case of Krylon 1307 Battery Protector. Could have given better than 1 star if it didn't take 3 weeks for them to start shipping process. And they only did that because I complained about it. It took them four days to respond. Still waiting for delivery. Shop elsewhere.
16 november 2019
Review zonder uitnodiging
Fast and exzellent packed items
Fast and exzellent packed items
Seatbelt extention nowhere else to be found so easy
12 november 2019
Review zonder uitnodiging
It was easy to find what I wanted and I…
Easy and Quick
It was easy to find what I wanted and I received them in a timely manner.
6 november 2019
Review zonder uitnodiging
Thank you for your great service!
4 november 2019
Review zonder uitnodiging
I paid for an expedite fee for a same…
I paid for an expedite fee for a same day air shipment shipment. At the same time I also bought more of the same product from a competitor on e-bay but at a lower price and with "standard" delivery. Both items arrived on the same day and took a week to arrive. SkyGeek's product clearly was not shipped expedite, despite the premium freight adder.
30 oktober 2019
Review zonder uitnodiging
Antwoord van SkyGeek
Dear Tom,
I am sorry to read you were disappointed with your recent shipping experience. It looks like the item was shipped on the same day it was ordered via FedEx 3 day service from our warehouse in NY, and was delivered 3 days later.
The expedited order charge is to guarantee that orders placed before 3 pm EDT are shipped the same day.
Again, I apologize. We make every attempt here at SkyGeek to provide our shoppers with the best experience.
Sincerely,
Emma
Customer Success Manager
Epon 828 delivered fast
Epon 828 delivered fast. I plan to do my hood in fiberglass, it works so well on aircraft.
26 oktober 2019
Review zonder uitnodiging
Great job
Great job, great product. Items arrived within a reasonable time, Will order from Skygeek again.
25 oktober 2019
Review zonder uitnodiging
Great service.
Great service.
I was afraid that my product wouldn't arrive on time, but everything worked out for Priority 1 next day air.
Thanks!
25 oktober 2019
Review zonder uitnodiging
I use SkyGeek for my Rymplecloth and…
I use SkyGeek for my Rymplecloth and Aerotex. Best value!
25 oktober 2019
Review zonder uitnodiging
GOT WHAT I ORDER IN A TIMELY FASHION…
GOT WHAT I ORDER IN A TIMELY FASHION THANK YOU
25 oktober 2019
Review zonder uitnodiging
The website is easy to navigate and the…
The website is easy to navigate and the user experience is good, from product search through purchase. Thanks!
25 oktober 2019
Review zonder uitnodiging
Only snag in the process was that I…
Only snag in the process was that I could not order via your website. It would not let me actually submit the order, so I had to call instead... which is not a big deal, but wanted to let you know the website is not working properly.
Of course, working directly with the team is great and I love being able to walk up the hill to pick up my stuff personally!
Steve Heinlein
25 oktober 2019
Review zonder uitnodiging
Ms. Desiree Baldelli
Ms. Desiree Baldelli has been extremely helpful for all our inquiries and requests.
25 oktober 2019
Review zonder uitnodiging
The product was as advertised and…
The product was as advertised and shipped as stated. Everything was delivered when they said it would be.
25 oktober 2019
Review zonder uitnodiging
material received on time
material received on time. good price. thank you!
25 oktober 2019
Review zonder uitnodiging
Great service
25 oktober 2019
Review zonder uitnodiging
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