I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Toon meer
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Lees wat reviewers zeggen
On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Toon meer
Bedrijf heeft geantwoord
Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Toon meer
Bedrijf heeft geantwoord
Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
Contactgegevens
30 Airway Drive, Suite 2, 12540, LaGrangeville, Verenigde Staten
- 888.759.4335
- service@skygeek.com
- www.skygeek.com
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Excellent service and excellent…
Excellent service and excellent products!
When I can't find something I need, it always seems like Skygeek has it. Thank you!
I've been buying from Skygeek for over…
I've been buying from Skygeek for over a decade and they've almost always had the best price in town, quick shipping and good service. What more can you ask for? Plus they have a wacky streak to the website :-)
Product unavailable
I understand the covid-19 virus has put a strain on everyone.
There should be a disclaimer on the ordering page to warn buyers upfront of potential problems in delivering orders in a timely fashion.

Antwoord van SkyGeek
Working from home building wire…
Working from home building wire harnesses during COVID-19 and ran out of wire! You guys had what I needed at the best price with reasonable two day shipping! Thanks a bunch! Rick
I would not utilize this company again
I would not utilize this company again. Sent the product, but was very near expiration date for shelf life. Poor customer service when confronted. Opportunistic when given the chance, so I do not plan to do business with them again

Antwoord van SkyGeek
Don't order from this very dishonest…
Don't order from this very dishonest company!!
I placed an order with Sky Geek on 4/1 and emailed my cancellation 2 hours later because the shop already had these supplies in stock. Sky Geek refused to cancel without a restocking fee!! They claimed the order had already shipped and that I should have called them. This was a complete lie. Fed Ex shipment showed that it shipped 3 hours later that evening.
There is no phone number on their site to call they , only email to customer service.
I hope these NY crooks go out of business.
Use Aircraft Spruce instead!!!

Antwoord van SkyGeek
Very good easy to order on line
Prices are great, but explanation or diagram of dimensions needed.
Prices are great, but an explanation or better, a diagram, of the dimensions on the caps would be extremely helpful. I had to pull up the diagram on caplugs.com to determine which cap would work for me.
Great Service - Large O-Rings
I recently ordered several MS29513-260 O-Rings from SkyGeek after determining they weren't available from Aircraft Spruce (which I use as I get next day ground delivery from their Atlanta facility).
I received three small opaque envelopes that each appeared to contain O-Rings that were considerably smaller than the 6.5" diameter of an MS29513-260. I didn't open any of the packages as I wanted to return them.
I emailed SkyGeek, explained the problem, and got a quick response from "Sarah" in their Help Center. After checking with the warehouse, Sarah asked me to open one of the packages to see if what appeared to be several O-Rings was actually one large O-Ring that had been folded on itself to fit in the package.
Problem solved - what appeared to be several small O-Rings was actually the correct MS29513-260 (used to seal the plexiglass cover of an MU-2's tail and strobe lights) which had been folded to fit into the small package.
Great service from Sarah and SkyGeek. My only suggestion is to either use a clear envelope or add a notation that large O-Rings are folded to fit into the small packages. I will definitely do business with them again.
very prompt and positive attendance to…
very prompt and positive attendance to solving shipments, paper-trace, quotes,etc.. reliable source of original products
Good backup
Usually good inventory, average to high prices. Skygeek is never my first choice but a good backup if others are out of stock.
easy order quick shipping
outstanding order
usual 5 star service after slight ''hiccup'' quickly resolved by Emma , thank you

Antwoord van SkyGeek
I received but without MFR certs that i…
I received but without MFR certs that i paid for.
Requested these certs almost 5 days ago and i did not receive yet.

Antwoord van SkyGeek
Did not send the right stuff
Did not send the right stuff. Website said there was a long lead time (over a month), which we were fine with. Then the order shipped a couple days later, and it is the wrong part. First time using SkyGeek, and it was disappointing.

Antwoord van SkyGeek
Thanks for the fast service
Thanks for the fast service. I have received one of two.
Item in Chile as published
Item in Chile as published. Good price also. Hard to find.
Thanks Skygeek
Good products at reasonable prices, excellent customer service!
Fast shipment, sales tax was refund although I've provided tax certificate after making the purchase - excellent customer service!
The company sent me the incorrect brake…
The company sent me the incorrect brake piston. They insisted I ordered the incorrect part. I repeatedly showed them with screenshots from their website, ordering options and cart that the part they sent me is not even listed as a part for sale.
They want to charge me a $50 restocking fee for a part they sent to me incorrectly. In addition I also need to pay the shipping fee back to their facility which will be at least another $20-30.
So I am out the cost of the part I ordered, and I don’t have the correct part, and they want to charge me $50 restocking and shipping costs. So basically I will have to pay twice if I want them to TRY TO GET ME the part I ordered all due to their mistake in sending the incorrect part.
Their unwillingness to even see how this is their mistake is really messed up.
Owning three planes, I won’t be looking for replacement parts from Skygeek! Really short sighted business practice.

Antwoord van SkyGeek
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