I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Toon meer
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Lees wat reviewers zeggen
On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Toon meer
Bedrijf heeft geantwoord
Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Toon meer
Bedrijf heeft geantwoord
Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
Contactgegevens
30 Airway Drive, Suite 2, 12540, LaGrangeville, Verenigde Staten
- 888.759.4335
- service@skygeek.com
- www.skygeek.com
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Shipment took too long...
Items took almost 2 weeks to be delivered. Notwithstanding the inefficiencies of USPS these days, the delivery could have been quicker particularly given the sizable "shipping" fee for only two small siphon valves. Disappointing.
I have not recieve my order yet
Backordered item delays shipment on entire order
Some materials were backordered. A week after my order, I received an email saying the entire order was to ship the following day. One week after this I follow up as I had not received my order. Apparently two items were still backordered and the rest of the order was still waiting on these parts which could be weeks out. Two weeks after my order, nothing had shipped! A phone call resolved it and the in-stock parts shipped. Almost three weeks to receive parts that were in stock when I ordered. This is a little frustrating and is not communicated clearly on the web site. Advice: do not order online but call and talk to a representative.
Terrible Customer Service
The part I ordered ended up being on back order but it did not say that on the website. I’ve been grounded for two weeks waiting on simple engine mounts. When I contact SkyGeeks and asked them to ship them overnight once the parts came in I was told no. Still grounded and don’t have my parts. I will never buy from them again.
Customer service is subpar
Customer service is subpar. When I finally got a response via email to my question about a part they had listed, it didn't answer my question, which I thought very clear initially...so after days of awaiting that response, I responded back saying that they didn't answer my question and they responded they weren't technicians... All I was asking them do was verify the part number to the description...their part number and description didn't match the vendors...simple stuff, but since they aren't "technicians", apparently it's just too hard. I'll order from Wix or Wag Aero.
I purchased the product and I’m still…
I purchased the product and I’m still waiting for it due to covid it was back ordered that was about three weeks ago
Fast and accurate service
Fast and accurate service, great shipping times.
Will be buying from them often!
Definitely recommend them
The review was a PIA I do not recommend this!
The products I needed Arrived quickly…
The products I needed Arrived quickly and correctly.
They always have what I need when I…
They always have what I need when I need it. The turn around time as great and I couldn't be happier! Definitely my go to shop!!!
Excellent service
Excellent service. I ordered with a small delay product was here
Easy ordering and on time delivering.
I wasn’t shown at time of purchase
I wasn’t shown at time of purchase, but lead time ended up being 56 calendar days. Wouldn’t have bought it if we knew that at the time.
I love ordering from SkyGeek but.....
I love ordering from SkyGeek, I really do. The online ordering process is sooooo easy and you usually always have everything I need. However, I always order manufacturing certs and pay $15.00 fee but they NEVER come with the order. I have to email the company and request them, provide all the order information you should already have, and then wait for the certs to be emailed. I can't begin to use the product with out the certs and I usually have to wait a couple of days to get them, meanwhile, I have parts waiting to be assembled and no usable product. Please - Please - Please include the certs with your packaging....every time they are ordered.
What you must have to do aircraft cables and turnbuckles
I ordered two cable turnbuckle chains and a turnbuckle tool. They were exactly what I wanted they’re made of quality materials and worked perfectly on S92 cables. Shipping was extremely fast packaging was excellent and the price was very competitive.You get what you pay for and this is complete quality.
Mixed review
Ordering experience was good, but the search engine on the site wasn’t 100%. I searched the item by aircraft type which brought up one result, but I knew you had other options. I racked down the part number and then found what I wanted.
I understand the shipping issues, but the response was misleading.
First I was allowed to pay for guaranteed next day shipping, that was not available, this was later refunded...thank you.
Second the confirmation said ‘ready to ship in 11 days’, but it took over a month. This wasn’t because of UPS, it took over a month for you to get the items together and give them to UPS for shipping to the UK.
Ordered on December 12th, still don’t have them!
Horrible
Horrible. Sent the wrong part number. Called and emailed for two weeks now and no one contacts us. This is $800 in parts. Next step is to contact law enforcement.
Update: Did not receive any reply from staff as indicated. Phone number was left with the voice message. I'd leave the email but this site wont allow.
Update: Another day and no contact about the incorrect parts. Just a brutal site!!

Antwoord van SkyGeek
I never received my 2 boxes of gloves
I never received my 2 boxes of gloves, I was sent an email saying my gloves wont be shipped until July 14, 2021.

Antwoord van SkyGeek
Great website
Great website. I work at Denver Airport and they had my favorite day wands. Reasonable prices and delivery. Will order from again.
It is always great to find an item…
It is always great to find an item online and then buy it without any hassles. That has always been my experience with SkyGeek. Please keep up the great work.....
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