SkyGeek Reviews 

492
•
TrustScore 1 uit 5

1,2

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Beoordeeld met 1 van de 5 sterren

I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Toon meer

Beoordeeld met 2 van de 5 sterren

On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Toon meer

Bedrijfsgegevens

  1. Vliegmaatschappij
  2. ook in
  3. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!


Contactgegevens

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Zeer slecht

TrustScore 1 uit 5

492 reviews

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Alle reviews

(492)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Shipment took too long...

Items took almost 2 weeks to be delivered. Notwithstanding the inefficiencies of USPS these days, the delivery could have been quicker particularly given the sizable "shipping" fee for only two small siphon valves. Disappointing.

21 februari 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Backordered item delays shipment on entire order

Some materials were backordered. A week after my order, I received an email saying the entire order was to ship the following day. One week after this I follow up as I had not received my order. Apparently two items were still backordered and the rest of the order was still waiting on these parts which could be weeks out. Two weeks after my order, nothing had shipped! A phone call resolved it and the in-stock parts shipped. Almost three weeks to receive parts that were in stock when I ordered. This is a little frustrating and is not communicated clearly on the web site. Advice: do not order online but call and talk to a representative.

18 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible Customer Service

The part I ordered ended up being on back order but it did not say that on the website. I’ve been grounded for two weeks waiting on simple engine mounts. When I contact SkyGeeks and asked them to ship them overnight once the parts came in I was told no. Still grounded and don’t have my parts. I will never buy from them again.

17 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer service is subpar

Customer service is subpar. When I finally got a response via email to my question about a part they had listed, it didn't answer my question, which I thought very clear initially...so after days of awaiting that response, I responded back saying that they didn't answer my question and they responded they weren't technicians... All I was asking them do was verify the part number to the description...their part number and description didn't match the vendors...simple stuff, but since they aren't "technicians", apparently it's just too hard. I'll order from Wix or Wag Aero.

16 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast and accurate service

Fast and accurate service, great shipping times.
Will be buying from them often!
Definitely recommend them
The review was a PIA I do not recommend this!

13 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Still waitin on my order #736812

11 februari 2021
Review zonder uitnodiging
Logo SkyGeek

Antwoord van SkyGeek

Hi Phil,

It does look like the Flasher you ordered was out of stock when the order was placed. I do see the initial confirm we sent on 01/18 indicated we expect to ship this on/around March 18th. I do not see anything from the vendor right now that indicates that would be pushed out further. We will work to get this to you as fast as humanly possible and if you have any further questions you can reach out to Customer Service Mon-Fri 9am - 6pm EST

Thank you,
Jason

Beoordeeld met 3 van de 5 sterren

I love ordering from SkyGeek but.....

I love ordering from SkyGeek, I really do. The online ordering process is sooooo easy and you usually always have everything I need. However, I always order manufacturing certs and pay $15.00 fee but they NEVER come with the order. I have to email the company and request them, provide all the order information you should already have, and then wait for the certs to be emailed. I can't begin to use the product with out the certs and I usually have to wait a couple of days to get them, meanwhile, I have parts waiting to be assembled and no usable product. Please - Please - Please include the certs with your packaging....every time they are ordered.

5 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What you must have to do aircraft cables and turnbuckles

I ordered two cable turnbuckle chains and a turnbuckle tool. They were exactly what I wanted they’re made of quality materials and worked perfectly on S92 cables. Shipping was extremely fast packaging was excellent and the price was very competitive.You get what you pay for and this is complete quality.

5 februari 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Mixed review

Ordering experience was good, but the search engine on the site wasn’t 100%. I searched the item by aircraft type which brought up one result, but I knew you had other options. I racked down the part number and then found what I wanted.
I understand the shipping issues, but the response was misleading.
First I was allowed to pay for guaranteed next day shipping, that was not available, this was later refunded...thank you.
Second the confirmation said ‘ready to ship in 11 days’, but it took over a month. This wasn’t because of UPS, it took over a month for you to get the items together and give them to UPS for shipping to the UK.
Ordered on December 12th, still don’t have them!

4 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible

Horrible. Sent the wrong part number. Called and emailed for two weeks now and no one contacts us. This is $800 in parts. Next step is to contact law enforcement.

Update: Did not receive any reply from staff as indicated. Phone number was left with the voice message. I'd leave the email but this site wont allow.

Update: Another day and no contact about the incorrect parts. Just a brutal site!!

3 februari 2021
Review zonder uitnodiging
Logo SkyGeek

Antwoord van SkyGeek

Hi Geoff,

I do see one of our agents replied to you on 1/26 about setting up an RMA for you. I have circled back to them and you should be hearing back from us again shortly with the return details. I am sorry the incorrect part was sent and we are working to make this right for you

Thank you,
Jason

Beoordeeld met 1 van de 5 sterren

I never received my 2 boxes of gloves

I never received my 2 boxes of gloves, I was sent an email saying my gloves wont be shipped until July 14, 2021.

2 februari 2021
Review zonder uitnodiging
Logo SkyGeek

Antwoord van SkyGeek

Hi Cynthia,

Our distributors for gloves are currently mandated to send those to hospitals and medical personnel first. So unfortunately there is a bit of lead time on PPE products. If you don't want to wait for the products we can absolutely cancel this order for you, just reach out to our Customer Service department any any of the agents will be happy to help you.

Thank you,
Jason

Beoordeeld met 5 van de 5 sterren

Great website

Great website. I work at Denver Airport and they had my favorite day wands. Reasonable prices and delivery. Will order from again.

1 februari 2021
Review zonder uitnodiging

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