SleepSoul Mattresses Reviews 

6.033
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

My SleepSoul mattress is really nice and comfortable, I Sleep better on it than I have done for ages. The whole process of buying the mattress was quick and easy. Delivery was as expected and it's mar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My delivery was late. Matress seems great but only dad it 24hours. Delivery guys were nice but I was left to unpack it and get it onto the bed. At 70 it was hard work as very heavy. Also registe... Toon meer

Beoordeeld met 5 van de 5 sterren

The retailer was knowledgeable about the product Mattress was in stock and delivery arranged withing a few days Old mattress was taken away. Mew Mattress is very comfortable although we have only h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My first nights sleep , oh yessss. When I eventually managed to carry this box up my very steep stairs. It was pretty straight forward but bloody heavy , I couldn’t believe how once I allowed air to g... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Matrassenwinkel
  2. ook in
  3. Beddenwinkel
  4. Meubelfabrikant
  5. Promotieartikelen leverancier
  6. Slaapkamermeubilair winkel

Over SleepSoul Mattresses

Geschreven door het bedrijf

The World's a better place after a good nights sleep. Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame. Choose from our unique designs to experience the perfect night's sleep - all night, every night, Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience. We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today
Why Choose SleepSoulWhere To Buy

Which? Best Buy Winner

Geschreven door het bedrijf

Our Space double mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
10 year guarantee
All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.

Awarded a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.

Contactgegevens

Which? Best Buy Winners

Award-winning Space, Heaven & Bliss mattresses. Sleep better tonight.

4,7

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(6.033)

1.416 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

MORE COMFY AND RELIEVED MY BACK PAIN

MORE COMFY AND RELIEVED MY BACK PAIN

8 september 2026
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

We're so pleased to hear that you're experiencing such comfort and that your back pain has been relieved. It's wonderful to know our product has made such a positive difference for you. Thank you for sharing your experience!
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

So glad I chose this mattress

Couldn’t have been more pleased with the quality and the very reasonable cost of this mattress.

2 september 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your wonderful 5-star review! We're so pleased to hear how happy you are with both the quality and the excellent value of your new mattress. We hope it continues to provide you with many comfortable nights of sleep.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Everything went to plan the delivery…

Everything went to plan the delivery the take away and all texts. But most of all the take away price £39.many thanks for everything.

13 september 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

We're so happy to hear that everything went according to plan with your delivery and that you were pleased with the pricing. Thank you for your wonderful feedback!
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

A superb mattress THE QUALITY IS 2ND TO NONE

A superb mattress , the quality is 2nd to none, we are so happy with our purchase and there is no more aching backs when we wake up

28 augustus 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your fantastic 5-star review! We're absolutely thrilled to hear how happy you are with your new mattress and that its quality is "second to none." It's wonderful to know that you're waking up without aching backs now. We hope you continue to enjoy many comfortable and restful nights!
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Pleased overall with my purchase…

Pleased overall with my purchase although at first the mattress felt a bit to soft and made me feel a bit to warm.quality seems good,but fitted my Simba topper and it now’s just right for me,which is a bit of a miracle because I have real problem finding a comfortable mattress.

6 september 2026
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your wonderful review! We're so pleased to hear that you're happy with your purchase overall. It's great that the addition of your topper has made the mattress just right for you, especially given your past difficulties in finding a comfortable one. We're delighted that you're now enjoying a comfortable night's sleep.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Sleepsoul 2000 pocket sprung mattress...amazing

The mattresses were delivered on time with regular updates. The 2 lads delivering took both heavy boxes to the 2 bedrooms with no fuss. They even advised how to unpack the vacuum packed mattresses as I had never had thwm before. As for the mattresses....they are brilliant...beat nughts sleep I have had for years. Paid £570 with discount for two exceptional mattresses. Made such a difference to my sleep..I am a side sleeper & was worried they might be too soft...but they are quite firm but the topper section makes it really comfortable..I read the reviews & dont normally lwave one. But I woukd definitely recommend this mattress to anyone..Paul G

10 september 2026
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

We are so pleased to hear that our delivery team provided such excellent service, including helpful advice on unpacking your new mattresses. It is wonderful to know that you are experiencing the best sleep in years and that the mattresses, with their firm yet comfortable topper, are making such a positive difference for you as a side sleeper. Thank you for taking the time to share your fantastic experience and for recommending our product.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Im having the best sleep ever

Im having the best sleep ever, since using the sleepsoul mattress.

7 september 2026
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Antwoord van SleepSoul Mattresses

We are so happy to hear that you're experiencing such wonderful sleep with your new mattress. Thank you for sharing your positive feedback!
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Early days but this mattress is very…

Early days but this mattress is very good. Very sturdy considering it came rolled up in a box. It’s great quality and I’m sleeping better. It firm as promised.

9 september 2026
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your wonderful review! We're so pleased to hear that you're enjoying the quality and firmness of your new mattress, and that you're sleeping better.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Cupar store we bought from salesman was…

Cupar store we bought from salesman was very knowledgeable and polite gave us great advice but not too much and gave us plenty of time to decide what we'd like. Delivery was withing 2 weeks. And since then we've had a fantastic sleep waking up refreshed the price was reasonable

5 augustus 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your fantastic 5-star review! We're so pleased to hear about your positive experience at Cupar store, and that the salesman provided such knowledgeable and polite service, giving you ample time to make your decision. It's wonderful to know that you're now enjoying fantastic, refreshing sleep and found the price reasonable.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Ive had my mattress for over a month…

Ive had my mattress for over a month now & have to say Ive had the best sleep in years, My shoulder pain & back pain have disappeared, when I read the reviews I wasn’t sure if this mattress was going to be comfy as a few said it was too firm, but the memory foam top makes it nice a comfy, well worth the price,

10 augustus 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for sharing such a wonderful review! We are absolutely delighted to hear that you've been experiencing the best sleep in years and that your shoulder and back pain have disappeared. It's fantastic to know that the memory foam top provides the perfect comfort for you, making it well worth the price.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Delivered on time by professional and…

Delivered on time by professional and polite delivery team

9 september 2026
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your wonderful feedback! We're so glad to hear that your delivery was on time and handled by a professional and polite team. We appreciate you taking the time to share your positive experience.
Kind Regards
Customer Services

Beoordeeld met 4 van de 5 sterren

Great comfortable mattress giving your…

Great comfortable mattress giving your body the sleep it deserves and easy to transport home

21 augustus 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your wonderful review! We're so pleased to hear that your new mattress is providing the comfortable sleep you deserve and that it was easy to transport. We appreciate your feedback!
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

It is a very comfortable mattress

It is a very comfortable mattress. I'm very pleased with it.

10 september 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your wonderful feedback! We're so pleased to hear that you're finding your mattress very comfortable and that you're so happy with it. We hope you continue to enjoy many restful nights.
Kind Regards
Customer Services

Beoordeeld met 4 van de 5 sterren

Not as soft as expected

The company I bought this mattress from advertised it as soft tension, with a sumptuously soft sink in feel, this is the sole reason I purchased this mattress, however when I came to sleep on it I was very disappointed that it was much firmer than I expected it to be.
I since noticed on Sleep Soul’s own website that it’s classed as soft/medium, and some other retailers advertise it as medium, so I would advise if you want a very soft mattress, this probably isn’t the one for you.
That said, the quality seems very good, and it’s a very good price.
I hope after sleeping on it for a while I will become more accustomed to it.

28 augustus 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

We appreciate you sharing your detailed feedback regarding the mattress's firmness. We understand your disappointment that it wasn't as soft as you anticipated based on the initial advertisement. It's helpful to know you've noticed varying firmness descriptions across different retailers. We are glad to hear you recognize the good quality and value. We hope you will indeed find it more comfortable over time.
Kind Regards
Customer Services

Beoordeeld met 4 van de 5 sterren

Still struggling with sleep but not a…

Still struggling with sleep but not a fault of my mattress which is really comfortable.

10 september 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

We appreciate you taking the time to share your feedback! We're so glad to hear that you're finding your new mattress really comfortable. We hope that with time, you'll find the restful sleep you're looking for.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, really helpful delivery guys , perfect choice for mattress exactly what I needed

4 september 2026
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your wonderful 5-star review! We're so pleased to hear that our communication was great, and that our delivery team was helpful. It's fantastic to know you found the perfect mattress for your needs.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Great quality comfort & price

Before using this mattress i was sleeping poorly and waking with sore shoulders ,hips &knees but in the 4_5 weeks I've been using the sleepsoul 2000 bliss I've been sleeping all night &waking pain free . I recommend this mattress highly for both quality &price. The delivery was next day as advertised & the driver was extremely helpful & unboxed it for me which was very much appreciated

10 september 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

We are so pleased to hear that our Sleepsoul 2000 Bliss mattress has made such a positive difference in your sleep quality and overall comfort. It's wonderful to know that you're waking up pain-free after previously experiencing discomfort in your shoulders, hips, and knees. We also appreciate your kind words about our delivery service and the helpfulness of our driver. Thank you for highly recommending us for both quality and price; your feedback truly means a lot to us.
Kind regards
Customer Services

Beoordeeld met 2 van de 5 sterren

Springs dig into you :(

The new mattress we bought has hard lumps/springs that hurt my hips & lower back, plus is it harder than expected. Does not seem to be covered by any guarantee, as we did not buy an approved mattress cover at the same time. Not a good way to spend hundreds of pounds!

4 april 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

We’re sorry to hear that you’re experiencing discomfort with your mattress and that it is firmer than you expected. We understand how disappointing this must be, particularly when you have invested a significant amount.

We would like to clarify that our mattresses are covered by a 12-month warranty, with an extended 10-year warranty available when the mattress is registered within 30 days of purchase. The warranty is subject to the relevant terms and conditions which includes using a mattress cover.

We would be happy to look into the concerns you have raised regarding the hard lumps and springs. Please contact our Customer Services team at support@birlea.freshdesk.com with your order details and photographs, and we can investigate this further for you.

Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Sleepsoul Heaven Mattress ⭐️

We got chose the sleepsoul mattress specifically the heaven mattress after careful consideration and research from reviews. It is very comfortable, soft, and as I’m a side sleeper I would say its a good buy. Bonus is the price which is very reasonable for its built. We’ve got the option of 100 day free trial and we have been sleeping on it for more than 30 days now and no issues so far. We are sleeping like babies and I don’t feel any back or body pains no more.

29 juli 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for taking the time to share such a wonderful review!

We are absolutely thrilled to hear that our Heaven mattress has exceeded your expectations and that you're experiencing such comfortable and pain-free sleep. It's fantastic to know that as a side sleeper, you find it to be a great buy, and that the reasonable price was an added bonus. We're delighted that the 100-day trial has given you peace of mind and that you're sleeping like a baby!
Kind Regards
Customer Services

Beoordeeld met 4 van de 5 sterren

Customer service good.

10 september 2026
Review zonder uitnodiging
Logo SleepSoul Mattresses

Antwoord van SleepSoul Mattresses

Thank you for your lovely review. We’re pleased to hear that you were happy with the customer service you received.

We really appreciate you taking the time to share your positive feedback with us!

Kind Regards
Customer Services

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