My SleepSoul mattress is really nice and comfortable, I Sleep better on it than I have done for ages. The whole process of buying the mattress was quick and easy. Delivery was as expected and it's mar... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My delivery was late. Matress seems great but only dad it 24hours. Delivery guys were nice but I was left to unpack it and get it onto the bed. At 70 it was hard work as very heavy. Also registe... Toon meer
The retailer was knowledgeable about the product Mattress was in stock and delivery arranged withing a few days Old mattress was taken away. Mew Mattress is very comfortable although we have only h... Toon meer
Bedrijf heeft geantwoord
My first nights sleep , oh yessss. When I eventually managed to carry this box up my very steep stairs. It was pretty straight forward but bloody heavy , I couldn’t believe how once I allowed air to g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Matrassenwinkel
- ook in
- Beddenwinkel
- Meubelfabrikant
- Promotieartikelen leverancier
- Slaapkamermeubilair winkel
Over SleepSoul Mattresses
Geschreven door het bedrijf
The World's a better place after a good nights sleep.
Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame.
Choose from our unique designs to experience the perfect night's sleep - all night, every night,
Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience.
We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today Why Choose SleepSoulWhere To Buy
Which? Best Buy Winner
Geschreven door het bedrijf
- Our Space double mattress is a Which? Best Buy
- What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
- 10 year guarantee
- All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.
Awarded a Which? Best Buy
Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys?
Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
Contactgegevens
Unit 6a-1, Birlea Way, DE74 2HL, Derbyshire, Verenigd Koninkrijk
- 01332 812870
- info@birlea.com
- www.sleepsoul.co.uk
Which? Best Buy Winners
4,7
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The mattress was well packaged and…
The mattress was well packaged and didn’t take long to fluff up and is as described.
Extremely supportive
4 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your wonderful review! We're so pleased to hear that your mattress was well-packaged, fluffed up quickly, and is providing excellent support as described. We hope you enjoy many comfortable nights of sleep!
Kind Regards
Customer Services
So comfy and I slept deeply
I bought the Space 4000 orthopaedic mattress to replace an old Simba that had warped badly, and it’s a game changer. Maybe it’s too early to write a review as I’m only on day 2 of the generous sleep trial, but this mattress is a game changer. Both nights, I’ve fallen asleep straight away, and have slept deeply. I wake up feeling refreshed and without back pain (an issue I had with my old mattress). Also, and importantly as I thought about going for the cooling mattress option instead, it’s not hot and sweaty, it keeps a perfectly cool temperature. I’m only 2 nights in but I’m already sold.
It’s worth mentioning that I decided to use Sleep Soul as I bought a mattress from them a couple of years ago from my tenanted property, and got good reviews. The price is also good value, particularly if I compare it to what I paid for what I thought would be a good mattress, and really wasn’t. Highly recommend!
4 september 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
We are so pleased to hear that our Space 4000 orthopaedic mattress has made such a positive difference to your sleep experience, especially after your previous mattress caused discomfort. It's wonderful to know you're falling asleep quickly and waking up refreshed and pain-free. We also appreciate you highlighting the comfortable temperature regulation, as we know how important that is. We are grateful for your continued trust in our products and for recommending us!
Kind Regards
Customer Services
Super fast delivery and super comfy
Super fast delivery and super comfy. Be prepared to make life changing sleeping habits when you go from an old knackered mattress to one of these. We love
3 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review!
We're absolutely thrilled to hear that your delivery was super fast and that you're finding your new mattress incredibly comfy. It's wonderful to know that it's making such a positive difference to your sleeping habits.
We're so glad you love it!
Kind Regards
Customer Services
Fantastic service
From ordering, confirmation, updates on delivery to deliver driver all fantastic service.
Instruction on removal of mattress out of box and the handy little tool to open wrapping.
Mattress very firm and comfortable.
3 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review! We're so pleased to hear that you experienced such great service from ordering right through to delivery. It's wonderful to know that the instructions and handy tool for opening the packaging were helpful. We're especially glad you're finding your mattress very firm and comfortable!
Kind Regards
Customer Services
Antwoord van SleepSoul Mattresses
Thank you for your wonderful 5-star review! We are absolutely thrilled to hear that you find your mattress so comfortable. We strive to provide the best sleep experience, and your feedback truly makes our day.
Kind Regards
Customer Services
Which Best Buy and Good Value
Which Best Buy and Good Value - The matress we bought was to provide a cooler nights sleep after a series of heatwaves this year and it works so less waking up hot and bothered at 4 in the morning!
22 augustus 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review!
We're so pleased to hear that your new mattress is providing you with a cooler night's sleep, especially after the recent heatwaves. It's wonderful to know that you're no longer waking up feeling hot and bothered. We're delighted that our mattress is delivering on its promise and helping you achieve more restful nights.
Kind Regards
Customer Services
It looks a really well made mattress…
It looks a really well made mattress and so far is very comfortable 👍
29 augustus 2026
Antwoord van SleepSoul Mattresses
Thank you for your wonderful feedback! We're so pleased to hear that you're finding your new mattress well-made and very comfortable. We hope you continue to enjoy many restful nights!
Kind Regards
Customer Services
Antwoord van SleepSoul Mattresses
Thank you for your wonderful review! We're so happy to hear that you found our customer service to be good, the ordering process easy, and the delivery speedy. We truly appreciate your feedback!
Kind Regards
Customer Services
Antwoord van SleepSoul Mattresses
Thank you for sharing your review
Kind Regards
Customer Services
Antwoord van SleepSoul Mattresses
Thank you for your wonderful 5-star review! We're so pleased to hear you're happy with your mattress, found it to be a good value, and that our delivery and customer service met your expectations. We hope you enjoy many comfortable nights of sleep!
Fast delivery
Fast delivery, excellent quality, very very comfortable at an unbeatable price.
Would recommend without a second thought.
28 augustus 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review! We're absolutely delighted to hear that you experienced fast delivery and are enjoying the excellent quality and comfort of your purchase at such an unbeatable price. We truly appreciate your strong recommendation!
Delivered on time and put in room of…
Delivered on time and put in room of choice. The mattress outer wrapping was remove and the shrink wrapped was popped. The mattress expanded to its physical size. The mattress 3000 was comfortable and had a good nights sleep. We were very pleased with the quality and price. With the 100 nights return if not happy extremely satisfied at the moment.
31 augustus 2026
Antwoord van SleepSoul Mattresses
Thank you for taking the time to share your positive experience. We're delighted to hear that your mattress was delivered on time and placed in your room of choice, and that you found the setup process smooth. It's wonderful to know that you're enjoying the comfort of your mattress and getting a good night's sleep. We're also pleased that you're happy with both the quality and price, and we appreciate your satisfaction with our return policy.
Bought the 1200 pocket sprung memory…
Bought the 1200 pocket sprung memory foam mattress, excellent value for money been on my bed for 2 weeks now and I really struggle to put sheets on it due to the weight of it , it's extremely heavy I'm a 47 year old and would say I'm relatively a strong person but my god I really struggle to lift it to put on fitted sheets. The only way for me to do it is to use the side handle lift with the one hand then pick my leg up onto bedframe then rest the mattress on my knee to use my other hand to hook on the sheet.
I probably wouldn't recommend this particular mattress to an elderly person due to the weight .
2 september 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
We appreciate you sharing your experience with the 1200 pocket sprung memory foam mattress. We understand your concern regarding the weight of the mattress and the difficulty it presents when changing sheets, especially for individuals who might find lifting challenging. Your feedback about the weight and its potential impact on elderly individuals is valuable, and we will certainly consider it as we continue to improve our products. We are always looking for ways to enhance the user experience.
Not yet tried the mattress but bought…
Not yet tried the mattress but bought through Mattressonlne. Could not faulty them. Following day delivery and collection of our old mattress. The box was easy to open and the mattress was easy lay out. Excellent service.
1 september 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review!
We're so pleased to hear that your experience with Mattressonline was faultless, and that you received next-day delivery and collection of your old mattress. It's also great to know that the box was easy to open and the mattress was easy to lay out. We hope you enjoy your new mattress!
Easy ordering
Easy ordering, good price, effective delivery. Just need time now to see if the mattresses are as good as they look!
30 augustus 2026
Antwoord van SleepSoul Mattresses
Thank you for your positive review! We're delighted to hear that your ordering experience was easy, the price was good, and the delivery was effective. We hope you'll be just as pleased with your mattresses once you've had a chance to enjoy them!
Antwoord van SleepSoul Mattresses
Thank you for your 5-star review! We’re pleased to hear your delivery arrived on time and that you received such a professional service. We really appreciate your kind feedback and hope you continue to enjoy your purchase!
Excellent comfort
I ordered the mattress on a wednesday evening, and it arrived promptly the next morning. The comfort and quality is superb, and well worth the price. My only gripe is that i paid for room of choice delivery. But the delivery guys declined to do this, so i paid an extra £19 only to have to take it upstairs myself.
27 augustus 2026
Antwoord van SleepSoul Mattresses
Absolutely — I’d word it like this:
Thank you for your 4-star review! It’s great to hear your mattress arrived so promptly and that you’re impressed with the comfort and quality.
We’re sorry to hear about the issue with the room-of-choice delivery. This service is offered directly by the retailer and is not a service provided by SleepSoul. If you’re able to provide us with some further information regarding your delivery, we’d be happy to look into this further and see what happened.
We really appreciate your positive feedback about the mattress and hope you continue to enjoy many comfortable nights ahead!
Whole process really easy
Whole process really easy, delivery was efficient and on time. They took away old mattress. New mattress is very comfortable, really impressed especially for the price
29 augustus 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review!
We’re so pleased you’re enjoying the comfort and quality of your new mattress, especially the value for money. We really appreciate your feedback and hope you enjoy many more comfortable nights ahead!
Antwoord van SleepSoul Mattresses
Thank you for your lovely review! We’re delighted to hear you received great service and would highly recommend us. We really appreciate your kind words and hope you continue to enjoy your purchase!
I have had the best sleep ever since…
I have had the best sleep ever since purchasing my mattress. Really amazed that a mattress in a box was ever going to feel really good
11 juli 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear you’ve been enjoying the best sleep since purchasing your SleepSoul mattress. It’s wonderful to hear that the “mattress in a box” concept exceeded your expectations and that you’re so pleased with the comfort.
We hope you continue to enjoy many more comfortable and restful nights ahead!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.