AWOID, led me think I'm baying 10 pack circular saw blades while I received only one, basically paid six time what it is worth in regular shops. Took ages to ship. No communication what so ever, chat... Toon meer
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Ordered before xmas got half order a week ago for towels....they were wrong colour....no sign of other half of order, no correspondence on nz or au chat, sent 6 emails....they are ripping people off,... Toon meer
I initially purchased 5 items from Smart Fox via TradeMe over 3 auction listings with excellent results each time. The items were exactly as described and arrived in good time. I then made a purchase... Toon meer
While I can't comment on the delivery and fulfilment quality, it is a truly outrageous business model to simply purchase goods that can be found at any supermarket or warehouse and mark up by 2-5x th... Toon meer
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29 reviews
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DO NOT BUY FROM THIS COMPANY!!They…
DO NOT BUY FROM THIS COMPANY!!They don't advertise their products correctly & trick you into paying 20 times the regular price and they are not Australian so postage is really expensive too. I paid over AU$50 FOR 2 small boxes of tea. They don't reply to emails when you want a return
16 september 2025
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Dishonest pricing
While I can't comment on the delivery and fulfilment quality, it is a truly outrageous business model to simply purchase goods that can be found at any supermarket or warehouse and mark up by 2-5x the retail cost. This business seems to exist solely to catch out people who are ignorant, unaware or desparate. E.g - A 200 gram bag of coffee beans which usually retails for $10.99 or $8.99 on sale going for $24.00.
Their electronics are even worse - A Lenovo PC that can be purchased directly from Lenovo at $1700 is listed for $5700. Buyer beware.
9 september 2025
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Pretty solid
Pretty solid aye. Placed order and had it delievered within given time frame.
12 juli 2025
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Very responsive and courteous seller
Very responsive and courteous seller – highly recommended!
13 juli 2025
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Amazing!!!
Great customer service and quick delivery. Would definitely recommend 🥰
6 juni 2025
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Had a great experience with smart fox
Had a great experience with smart fox. Great communication and the product arrived well packaged and fast. Would 100% use them again
12 juni 2025
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TAKE YOUR MONEY BUT NO PRODUCT IN STOCK !
Worst company to deal with and DAVINA is full of lies, waited 1 month for a book and did not turn up and sent them a email a week later I had a reply saying supplier is out of stock, then 2 weeks later I had to as for a refund because they didn't send one,, BE WARNED STAY CLEAR OF THIS COMPANY SMARTFOX!!
1 april 2025
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I purchased an item from Smartfox on Trademe 13th April.
I purchased an item from Smartfox on Trademe. I received nothing back. Chased them for some shipping information, and got a reply appologising fir delays due to a huge backlog. I messaged them on their website and got a message saying 5-10 days for delivery. Have lodged a complaint on Trademe. This all started on 13th April. Still nothing today (28th April) They apear to be scammers. Do not deal with them.
13 mei 2025
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Item never shipped, no response to emails
Order paid for on April 11th. I queried when it would be shipped on April 16th, got a reply the following day saying the delay was caused by them "working through a large back-log of orders". I was assured my parcel would be shipped later that day.
It's now April 26th: no parcel & no response to my request for a refund.
Do not waste your time or money with this company. They are dishonest & deceitful.
11 april 2025
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