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Snap Finance UK Reviews 

1.420
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love snap finance really understand people who can’t afford to go straight out to pay for furniture electrics appliances really amazing firm

Beoordeeld met 5 van de 5 sterren

I was so happy with the help for my dental treatment are very grateful of it was very quick and easy monthly payments stress free thank you very much.

Beoordeeld met 3 van de 5 sterren

Easy to get... not so fun paying back. I paid my loan in full & cancel my DD.. didn't realise 1 payment wasn't made prior to cancellation & dealt with it within a week as soon as notified. Paid the lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This will be a little long. Having used Snap Finance a couple of years ago, it seemed the logical next step to do the application for the credit card and have peace of mind in the event of any futur... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financiële instelling

Geschreven door het bedrijf

Financing from Snap helps merchants help their customers. Empower your customers today with finance from Snap Finance. Join now.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(1.420)

203 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Spoke with Maria today was very happy…

Spoke with Maria today was very happy as she helped me make a payment so easy

20 januari 2026
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Donna, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Snap easy and convenient

Snap easy and convenient. Transparent and not hidden costs. Easy monthly payments.

19 december 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Angela, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Easy no fuss finace for my carpet and…

Easy no fuss finace for my carpet and vinyl. Great customer service and no hassle.
Great choice.

19 januari 2026
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Jo, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, fast communication and very easy to use my snap card

10 december 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Deborah, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

I would rate more if I could as they…

I would rate more if I could as they are so easy to use and deal with and the customer service is very professional perfect response with emails. Will be using these again for sure

16 januari 2026
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Kerry, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 3 van de 5 sterren

Bit of a let down

Users of Starling Bank need not apply…

Really disappointing experience in that I was approved and accepted the loan offer, but when it came time to enter my BACS details apparently these cannot be verified (despite the automatic validation thingy confirming it was a real bank account and despite my having checked the details a million times.

Customer service was okay but weren’t able to offer any resolution sadly.

15 januari 2026
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Ian, thank you for taking the time to review. We are sorry we were unable to further assist you on this occasion, we have taken your feedback onboard. Please reach out to our customer service team if you have any questions. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Snap finance have been absolutely amazing they are a very good company and friendly and polite and very knowledgeable and have helped me so much well done 👏

5 januari 2026
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Phillip, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Well it came at the right time not only…

Well it came at the right time not only for Christmas but my Big television broke and my inset electric fire so I was able to purchase these right away and the monthly payments are good.

3 december 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Helen, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Your representative was fantastic and…

Your representative was fantastic and the feedback was awesome.

20 december 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi John, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

You get updated all the time

You get updated all the time
They help all the way from start to Finise
You get a Problem they help

17 december 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi William, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 1 van de 5 sterren

Don't answer my texts or email...I…

Don't answer my texts or email...I bought items online and ghe funds went to ghe retailers but then on the app it says on all of the transactions rejected,so now what if I receive the goods will I be robbing the company..so blooming confused..

4 december 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Good afternoon,

Thank you for your review; I am so sorry to hear about your negative experience. Unfortunately, we have been unable to locate your account with the details provided, so we have submitted a request for more information.

Alternatively, please feel free to give us a call on 03300 109381 so we can look into resolving your issue for you as soon as possible. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Got helped by Maria today

Got helped by Maria today, sorted my problem super fast and was absolutely lovely!

2 december 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Emma, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 4 van de 5 sterren

Very patient

After a lot of messages they were very patient with me and we got things sorted

21 november 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Frank, thank you for your 4* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

First time using them and I have no…

First time using them and I have no complaints at all. It was a very quick and easy process. Excellent service.

20 januari 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Diane, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service
Easy to use and deal with customer service
Perfect response with emails
Will defo use again

27 oktober 2025
Review zonder uitnodiging
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Antwoord van Snap Finance UK

Hi Romina, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

Great support

Got into a bit of financial bother after having to give up work due to health reasons.
The team were really supportive and helped me work out a plan to get me back on track
Thank you

23 oktober 2025
Review zonder uitnodiging
Logo Snap Finance UK

Antwoord van Snap Finance UK

Hi Kim, thank you for your 5* review. We are so pleased to hear you are happy with the support you have received from us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

It was real easy and assured to get…

It was real easy and assured to get finance from snap finance thank you very much

21 augustus 2025
Review zonder uitnodiging
Logo Snap Finance UK

Antwoord van Snap Finance UK

Hi Shirley, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Beoordeeld met 5 van de 5 sterren

I was assist by Maria and she was…

I was assist by Maria and she was amazing

21 oktober 2025
Review zonder uitnodiging
Logo Snap Finance UK

Antwoord van Snap Finance UK

Hi Alda, thank you for your 5* review. We have passed on your feedback and are so pleased to hear you were happy with the service provided. Many thanks, Snap Finance.

Beoordeeld met 1 van de 5 sterren

Worst customer service

The payments links they sent over the text doesn’t work and I have requested call backs few time and never received a call. Now they are blaming me that I missed payments. I have sent all the screenshots of the errors i got using the link provided by them still they wouldn’t consider that. I have cleared everything and closed the account so that I don’t have any hassle. Even though their payment links doesn’t work they have updated in my credit file that I missed the payment. What a shame. Worst customer service

16 oktober 2025
Review zonder uitnodiging
Logo Snap Finance UK

Antwoord van Snap Finance UK

Hello Manohar Kosaraju,

Thank you for your review; I am so sorry to hear about your negative experience.

We assure you that want to get this issue resolved for you as soon as possible, so we’d like to raise a formal complaint on your behalf. In order for us to do this, please could you either call us on 03300 109381 or email us at complaints@snapfinance.co.uk so we can take your details and begin the investigation.

Many thanks, Snap Finance.

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