Love snap finance really understand people who can’t afford to go straight out to pay for furniture electrics appliances really amazing firm
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I was so happy with the help for my dental treatment are very grateful of it was very quick and easy monthly payments stress free thank you very much.
This will be a little long. Having used Snap Finance a couple of years ago, it seemed the logical next step to do the application for the credit card and have peace of mind in the event of any futur... Toon meer
Bedrijf heeft geantwoord
Shefa was easy to speak to and good at her job she helped me with my payment and was very quick, she provided a good service to me for their company!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Financing from Snap helps merchants help their customers. Empower your customers today with finance from Snap Finance. Join now.
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4,4
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1K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very excellent service and very…
Very excellent service and very friendly good customer servic
2 maart 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Mark, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.
Very friendly and very helpful easy to…
Very friendly and very helpful easy to use
2 maart 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Sarah, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.
Antwoord van Snap Finance UK
Good morning, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.
Thank you for a prompt reply as I did…
Thank you for a prompt reply as I did not expect one so quickly.
I cannot fault your fuel diligence.
22 februari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Good morning, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.
This company is hopeless they stopped…
This company is hopeless they stopped taking my payments I was fed up getting in touch was having no replies to my emails to sort it out in the meantime my account was going in arrears I raised a complaint in the end but even that was hopeless it was a load of lies in the report so I’m now taking them to the ombudsman their staff are hopeless no one knows their job
22 oktober 2025
Review zonder uitnodiging
Antwoord van Snap Finance UK
Good afternoon, thank you for your review and I am sorry to hear that you are unhappy. We'd love the opportunity to put things right, so we will be in touch through TrustPilot to get some more information from you. Many thanks, Snap Finance.
Great customer service A☆☆☆☆☆
12 februari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Gary, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.
Very polite and uderstanding
10 februari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Barry, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Antwoord van Snap Finance UK
Hi Andrei, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Antwoord van Snap Finance UK
Hi Deborah, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Easy way to pay for what you want
19 december 2025
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Chaz, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Awful experience
Awful experience. Customer service is terrible, they dont get back to you. Can't get through on calls and the text message service is ignored. Snap blame Learndirect and Learndirect blame Snap. Either way im in limbo and repeating myself daily, exhausting options and various other means of contact and escalation.
I am awaiting a refund and have been since the 10th January but they will no doubt take another payment. I was inside the cancellation window of 14 days and thats been acknowledged but still not refund.
Advisors say they will chase it up and get back to me and they don't get back to me. I will be escalating this and I suggest others do the same.
Ive since spoken with yet another advisor and if nothing has resolved by the 20th February (nearing my next payment date) I will have no choice but to take legal action. That's my only next step.
10 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hello Shelly Day Altham,
Thank you for your review; I am so sorry to hear about your negative experience.
We assure you that want to get this issue resolved for you as soon as possible, so we’d like to raise a formal complaint on your behalf. In order for us to do this, please could you either call us on 03300 109381 or email us at complaints@snapfinance.co.uk so we can take your details and begin the investigation.
Many thanks, Snap Finance.
I would give them 6 star rating as they…
I would give them 6 star rating as they let u now when they take youre payment and let u now what is left to pay on youre account
29 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Stewart, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
I have dealt with Snap Finance for…
I have dealt with Snap Finance for years . They are a excellent service and their customer service is absolutely 💯 %. The company go above and beyond to assist you from start to finnish and I would highly recommend their service and I myself look forward to continue to use them and in the future .
May I also add excellent customer service from their representative named Sheva .
29 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Sharman, thank you for your 5* review. We have passed on your feedback and are so pleased to hear you were happy with the service provided. Many thanks, Snap Finance.
Exelent service from begging to…soda
Exelent service from begging to delivery it was delivered in 2 weeks from order assembled on arrival and two great delivery boys am so happy with it I'd recommend to anyone
1 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Robert, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Spoke to a friendly lady called Shiva…
Spoke to a friendly lady called Shiva who answered my call quickly and sorted out my query efficiently and within a few minutes everything was completed. Again very pleased with the service. Well done!
28 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Good afternoon, thank you for your 5* review. We have passed on your feedback and are so pleased to hear you were happy with the service provided. Many thanks, Snap Finance.
Excellent service
Quick delivery time and the delivery guys were above and beyond helpful when my sofa turn up
Thanks Kimberly Williams
22 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Chris, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Professional Finance Company
Snap Finance have proven to be a reliable and very efficient company to conduct business with from outset of loan agreement to my phone call with, I’m sure her name is Tina, today to confirm my payment plan is now complete. She was very helpful and sent me an email to confirm. I will certainly consider Snap Finance for future purchases. Thank you.
27 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Linda, thank you for your 5* review. We have passed on your feedback and are so pleased to hear you were happy with the service provided. Many thanks, Snap Finance.
Amazing service and company from start…
Amazing service and company from start to finish it’s a great help when your not financially able to buy expensive items in cash so this scheme helped me to get a sofa when I got a new house it’s officially paid off now can’t complain about anything.
26 januari 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Shannon, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Armchairs were great. Really pleased good service and cannot complain...
From order to delivery was quick, efficient and so pleased with the product ordered now able to enjoy the comfort of the chairs....
6 februari 2025
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Nelly, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.
Antwoord van Snap Finance UK
Good morning, thank you for your 5* review. We are so pleased to hear that you are happy with our service. Many thanks, Snap Finance.
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