I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Toon meer
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Lees wat reviewers zeggen
Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Toon meer
Good quality clothing but wasn’t pleased with the service got next day deliver but then didn’t come till 8 days later. Also was told because of the delay I’d get a refund on shipping but I didn’t pay... Toon meer
Bedrijf heeft geantwoord
I like the branding, I'm very disappointed that the baseball cap feels incredibly cheap, I would not buy from this company again afraid to say, the badge is cool the style is cool but the cap is chea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
@societenoir
Contactgegevens
The robert St Hub, 12-14 Robert street, M31EY, Manchester, Verenigd Koninkrijk
- hello@societenoir.co.uk
- www.societenoir.co.uk
4,1
Goed
260 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Cap, shame about the horrid air freshener
Great Cap, superfast postage, well packaged. So why only a 3? Simple, they put a car air freshener in the box, and it absolutely stank ! Had to leave the cap outdoors, to get rid of the smell. Cheap nasty air fresheners should be left to cheap nasty car washes, not online clothes retailers.
11 juni 2023
Antwoord van SOCIETE NOIR
Hi Kammy!
We are very sorry that the air freshener was not to your liking. These are meant to be well away from the items In a seperate bag. Just an addition a lot of people like.
If you need to swap the cap we can do. Or if not please email us direct and we can offer a goodwill discount off your next order by way or apology
Thanks
Josie
First class service as always by jack…
First class service as always by jack and the noir team! Sorted me out for last min holiday purchases and made sure I’d get them on time! 🍻🥇
18 april 2023
Review zonder uitnodiging
Antwoord van SOCIETE NOIR
Hi Julie, we do aim to reply to emails within 48-72 hours. We work through these chronologically. As you can see the last reply was on Tue 11th April. We responded to this this morning on 14th April.
We are sorry that this has resulted in a 1 star review. We try and reply to everyone as quick as possible.
On Tue, 11 Apr 2023, 15:11 Julieann Embleton, julieannembleton@gmail.com wrote:
Yes
On Tue, 11 Apr 2023, 14:33 Societe Noir, hello@societenoir.co.uk wrote:
Hi Julie,
Is this for the T-shirt?
Thanks
Josie
Societe Noir
hello@societenoir.co.uk
www.societenoir.co.uk
Instagram | Facebook | LinkedIn
On 11 Apr 2023, at 12:31, Julieann Embleton julieannembleton@gmail.com wrote:
Can I get refund on this item SNRTM10010 as no bigger sizes in stock in it.
Quality is good sick Lego design
4 april 2023
Very good quality
2 april 2023
Great company
Great company, clothing and hats are great quality and very good customer service !!
26 maart 2023
Good quality apparel at a great price…
Good quality apparel at a great price and delivered fast
6 maart 2023
Super fast delivery and usual great…
Super fast delivery and usual great quality that I come to expect from this brand.
2 februari 2023
I made a wrong order
I made a wrong order, emailed as soon as it got delivered, got back to me asap and gave me a solution Straight away, and now have the other half of my tracksuit on its way to me great customer service and products are amazing
4 november 2022
Review zonder uitnodiging
Good product, BAD sales strategy
Quality items, good service and quick shipping, however.... offering me the items I have just purchased at a lower cost as soon as I recieve my confirmation email is very poor taste.
Has completely put me off buying from Societe Noir again
23 september 2022
Antwoord van SOCIETE NOIR
Hi Stefan,
We appreciate the review as always.
Let us just advise that maybe you have misunderstood the purpose behind this.
We offer an incentive at checkout that allows you a discount off your overall order if you add another item to cart. This is due to people often liking multiple items so we do this as an incentive to allow you to save some money with a multi-buy, it isn’t for the same item it can be for any additional item in its category eg: 2 different hats (which we find a lot of our customers like more than one item)
We understand you may not like this personally and for that we are sorry you feel as the above
Hopefully that explains it better and changes your review unhappiness.
Thanks
Josie
World class
Unreal quality of material in products in my opinion. Sizes are perfect fit for me. Love the designs and different products available! Only critique is I want new stuff published haha! Want some more stuff as I love this brand. Shout out to jack pretty as well. Guys a legend. Oh and another thing they are the quickest company I know of to send parcels out. I didn’t even pay for next day and it came next day
13 oktober 2022
Great service great products
12 oktober 2022
Review zonder uitnodiging
Great fast delivery and quick response…
Great fast delivery and quick response to my emails. Thumbs up!
7 oktober 2022
Review zonder uitnodiging
Amazing quality and customer service!
27 september 2022
Review zonder uitnodiging
Great product
Great product and delivery. I think the packaging could do with some improvements. Arrived in a normal brown box, no branding at all. Not what I would have expected.
7 september 2022
Antwoord van SOCIETE NOIR
Hi Chirag,
Thank you for the review!
Packaging is something we are working on, we have just temporarily resorted back to plain protection boxes & stopped using branded tape due to a large number going missing with couriers.
The items inside remain in our branded polybags
Thanks again for your order
Josie
I found Noir through insta, 10/10.
I found Noir through insta, and eventually purchased for my boyfriend. Really surprised by the quality and delivery time - would definitely shop again!
16 augustus 2022
Review zonder uitnodiging
Top class clothing
Top class clothing, can really tell the quality is toppp 👍
12 augustus 2022
Review zonder uitnodiging
Great quality & price
The quality of the clothes are immense! Especially for the price.
12 augustus 2022
Review zonder uitnodiging
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