Soltech Security Reviews 364

i bought a 4 camera samsung 8 channel system from them with multiple non-functioning components, the dvr does not work for more than 3 minutes and a camera does not function either. SO FAR, i would have to strongly urge you to avoid this company, i told them 4 days ago I was having problems and still no solution. i regret buying from them. poor product and so far subpar customer service with returns/refunds

After making this large purchase, I shared the experience with my Son who just purchased a home. He tried to purchase the same 8 camera system 1 week later but had to pay almost $70 more. Let’s hope the cameras work good or the whole system will Be going back.

Had a good experience the product arrived when they said it was going to be here got it hooked up and going good thanks

Very fast delivery,good stuff and I am so happy too,very good seller,I will buy from Soltech Security again.Thanks.

So far so good. DVD works great! Thanks!

Very satisfied with purchase experience and price

Very helpful! And know their stuff.😚

The tech. I interfaced with was very informed, and solved my problem! He knew his stuff!!

My order was filled exactly as requested. Delivery was timely. Unfortunately, it turned out I did not need the cables so they were returned the next day.

I purchased an 8 channel DVR & 4 cameras. I called the company and asked for female to 8 male power splitter cable: STS-8DS1. All 8 channels would be in use since I already had 4 cameras installed. I was told that the item was available on the web site for $8.95. I thought maybe, just maybe the sales rep. would say 'sure we will send you one'. I am done with Soltech. Soltech would have been out $8.95 + shipping. It is called customer good will.

Cameras were in stock and delivered as promised

Quick service, fast delivery, thumbs up!!

This is a great system but is not secure with wiring for charging the camera can be easily removed.. If they were wireless I would've kept them

Product was as advertised. Price was competitive.
Only problem was with shipping. When I gave them different addresses for billing and shipping it confused the "security department" and it took three different emails and a week to convince them I really did want it delivered to a different address than my billing address. Once we got through that issue delivery was prompt.

Great Product, ship on time , Excellent sales

Received them by UPS very quickly. We went with the Samsung eight cameras system. We're installing them today so I can't review how they work quite yet but I will come back on here and review the quality of them after we're done installing them.

UPDATE: The Samsung cameras are amazing day and night love them very happy we choose to go with them!!

Your agent was on point. Knowledgeable, courteous, personable and very patient. This was a breath of fresh air as some many in his position are void of the expertise and professionalism he displayed.