I’m not sure how cost competitive your company is however, your response time was impressive as the dumpster arrived at my home within 48 hours. That being said, I was disappointed in the number of h... Toon meer
Bedrijf heeft geantwoord
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We had an issue with a dumpster, but Sourgum made it right by us immediately, and handled it in a very professional way! We have rented close to a dozen times with them, and our experience has been... Toon meer
Bedrijf heeft geantwoord
Sourgum has been my go to dumpstee rental for a few years now, their team is all great, jack lawler is my main point of contact anf hes always super accomadating , fast scheduling with next day drop o... Toon meer
Bedrijf heeft geantwoord
Overall extremely professional. Was very truthful with overages on weight and the company was on time and worked with me on dropoff and pick up times. My only complaint is that they charged days on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sourgum
Geschreven door het bedrijf
Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
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A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
Contactgegevens
Verenigde Staten
- 888-813-5276
- hello@sourgum.com
- www.sourgum.com
Trusted by Thousands
4,4
Uitstekend
565 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
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Antwoord van Sourgum
Hi Nanqiang,
Thank you for your feedback — we’re sorry to hear the final cost didn’t meet your expectations. Transparency is very important to us, and we appreciate the opportunity to clarify.
As discussed in our private messages, the total cost was higher than originally quoted because the contents of the dumpster exceeded the included weight limit by 4.28 tons. We hope this helps clarify, and please don’t hesitate to reach out if you have any further questions.
Happy
customer service was friendly and informative. delivery to the site was excellent
27 maart 2026
Review zonder uitnodiging
Antwoord van Sourgum
Thanks for sharing this positive review! We're thrilled to hear that you were happy with the quality of our service.
Sourgum was very trustworthy
Sourgum was very trustworthy. They delivered the dumpster on time, gave us the time to load without feeling squeezed for time, and picked up right on schedule. Communication was great! I would highly recommend Sourgum for your junk removal, renovation needs or even spring cleaning. Certainly beats a bunch of trips to the dump. 5 stars for Sourgum!
31 maart 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi Marni,
Thank you so much for sharing this thoughtful review. We're so glad you had a positive experience with Sourgum, and appreciate your vote of confidence in our service standards. We're always here for your waste and recycling needs, and hope you'll return to us for your next spring cleaning!
Kelley is the absolute best!!
Kelley is the absolute best!!! Extremely accommodating, always available to help and follows through on everything.
19 maart 2026
Antwoord van Sourgum
Hi Bob,
Thank you for sharing this wonderful feedback — we’re so glad to hear you feel well supported by Kelley. That’s exactly what we strive for: delivering premier support to meet all of your waste and recycling needs. We're always here for you!
Great employees
Great employees. Extremely respectful responsive and professional. Great experiences
13 maart 2026
Antwoord van Sourgum
Hi Christopher,
Thanks so much for sharing this positive review. We're so glad you had a great experience, and hope you'll return to us for your waste and recycling needs in the future!
Abundance of Unnecessary Emails/Texts
The actual service, driver pickup and return/swap out, is great to excellent. The amount of emails and/or texts received from Sourgum is ridiculous. There's no need for multiple emails and/or texts per single service. Nor is there a need for a payment reminder unless the payment is actually late, which has yet to happen, but here again receive multiple emails about upcoming payment due per single service. May not use Sourgum again if this practice is not discontinued.
Reply to Sourgum's reply:
Link in email footer does not work/link, therefore I can't unsubscribe to email communications. Feel free to share this feedback with the team as well.
11 maart 2026
Antwoord van Sourgum
Hi Andrew,
Thank you for your feedback, and we're glad to hear that your service experience was positive.
We apologize for the influx of automated communications. Our system sends an automated confirmation for each order and service request - including swaps - to ensure everything is properly scheduled and confirmed, and to allow our customers ample opportunity to respond to service confirmations and make any changes needed. That said, we understand how multiple notifications can feel excessive, especially when everything is running smoothly.
You can unsubscribe from email communications at any time using the link in the email footer. We appreciate you calling this out and will share the feedback with our team as we continue working to improve the customer experience.
Completely professional
Completely professional. Customer service is top tier. Sourgum is my go to for dumpsters!
2 februari 2026
Review zonder uitnodiging
Antwoord van Sourgum
James,
Thanks so much for sharing this thoughtful review. We're so glad you had a positive experience with us, and look forward to supporting you on future projects!
I have been using them for a couple…
I have been using them for a couple years as a contractor. It’s the best company I’ve worked with delivery is usually the same day or next communication is always clear full contact and they have a great team.
10 maart 2026
Review zonder uitnodiging
Antwoord van Sourgum
Benjamin,
Thank you so much for your kind words and for being a long-time customer. We appreciate your continued trust in our team. It’s great to hear that our communication, responsiveness, and service have helped support your work as a contractor. Providing reliable, on-time delivery and clear communication is exactly what we strive for, so your feedback means a lot to us. We look forward to continuing to support your projects in the future!
Helpful and easy to work with
Helpful and easy to work with. Gave update midway through dumpster rental to see if ready to schedule pickup.
19 februari 2026
Antwoord van Sourgum
Thanks for sharing this positive review, Carol! We're so glad you had a great experience and felt well supported by us.
On 2/17/26
On 2/17/26, I rented a 10-yard dumpster right before a big NJ snowstorm (when it was only supposed to be a rain event) for delivery on Monday, 2/23. The price was right and delivery was able to be scheduled quickly. Finding out Friday morning, 2/20, that it was going to be snow up to 9 inches, Sourgum easily rescheduled for Tuesday, 2/24. By Sunday, 2/22 - it was a blizzard and with only myself and my daughter to clear the driveway and a spot to park in the street, I contacted Sourgum to postpone delivery. Customer Service graciously suggested I put the delivery on 'hold' until I was confident the delivery could be made. Delivery was rescheduled for 3/2. The driver arrived by 7:40am, and was gone by 7:50am. The delivery was so smooth. Pick-up was 3/6 and I didn't have to be home for it. By 9:15am, the dumpster was gone.
I cannot stress enough my appreciation for the graciousness, the flexibility and the high-level of customer service that was given. They truly went above-and-beyond and made it so easy. I was beyond stressed over this and their willingness to work with me really helped alleviate my concerns. I cannot begin to tell you just how much I appreciate, not just the flexibility, but the patience they had with me. I am so grateful I went with Sourgum and will whole-heartedly recommend them to anyone who needs a dumpster rental. It would be foolish to rent a dumpster from anyone else.
6 maart 2026
Review zonder uitnodiging
Antwoord van Sourgum
Thank you so much for the thoughtful review, Melissa! We’re so glad we could help make things a little easier during such a stressful week with the storm. Our team always aims to be flexible and supportive when plans change, and it’s great to hear that the delivery and pickup went smoothly.
We truly appreciate your kind words and your recommendation — your vote of confidence means a lot to us! If you ever need another dumpster in the future, we’d love to help you out again.
Timely drop-off and pickup
Timely drop-off and pickup. Quick responses from support.
5 maart 2026
Review zonder uitnodiging
Antwoord van Sourgum
Dave,
Thanks for sharing this awesome feedback! We're so glad you had a positive experience with us.
Everything was fast and easy.
26 februari 2026
Antwoord van Sourgum
Hi Monty,
Thanks so much for sharing this feedback. We're so glad you found your experience with Sourgum seamless and simple -- that's what we strive to do!
We had a minor issue with a dumpster
We had an issue with a dumpster, but Sourgum made it right by us immediately, and handled it in a very professional way! We have rented close to a dozen times with them, and our experience has been great! We have a regular driver, Barry, who knows exactly where to place our dumpster, and is always very professional with our staff. We couldn't be happier! Michael
25 februari 2026
Review zonder uitnodiging
Antwoord van Sourgum
Thank you for sharing your positive feedback, Michael. We’re so glad we were able to resolve your recent issue to your satisfaction, and we truly appreciate your continued trust and repeat business.
Bait and switch
Bait and switch. Liars, liars, liars. I ordered a dumpster for household items and then they charged me more than double the price because it contained "non-construction" items. I will be contacting the BBB. I should have suspected it from the start because of their scummy-sounding sales guy. Trying a little too hard. I don't need a friend that then turns around and gouges me.
27 februari 2026
Review zonder uitnodiging
Antwoord van Sourgum
Tim,
I sincerely apologize for the mix-up on our end. As we discussed today, we take full accountability for dispatching the incorrect container type, which led to the confusion surrounding the contamination charges.
I truly hope the resolution we reached — including reconciling the payment to reflect only the actual materials you disposed of — felt fair given the circumstances and helped restore your trust and confidence in our standards.
We have also escalated this matter internally and with our hauler partner to ensure corrective action is taken and that this does not happen again. Your feedback is extremely valuable and is helping us further strengthen our quality control processes moving forward.
Delivery time and pick up time is on…
Delivery time and pick up time is on point. Drivers are very polite and before taking departure, will ask me am I satisfied with the dumpster location before discharging.
Excellent customer service.
23 december 2025
Antwoord van Sourgum
Hi Patricia,
Thank you so much for sharing this positive feedback. We're so glad to hear that your experience with us met your expectations, and that you felt well supported by our Customer Service team.
I was able to get a receipt 2 months…
I was able to get a receipt 2 months after the fact. I really helped me to deal with my Aunts estate.
Good communication with humans and a well designed web site ordering experience when ordering and then extending that order.
The guy who dropped off the dumpster was polite and professional as well.
Thanks!
17 november 2025
Review zonder uitnodiging
Antwoord van Sourgum
Hi Scott,
Thanks so much for sharing this feedback. I'm so glad you were satisfied with our service and that we were able to support you in managing your aunt's estate. Thanks again for your vote of confidence in us!
Best service ever
21 januari 2026
Antwoord van Sourgum
Hi Scott! Thanks so much for sharing your feedback. We're thrilled to hear that you had a great experience with us.
Dumpster arrived on time w/friendly...
Dumpster arrived on time w/friendly driver.
Dumpster was picked-up on agreed schedule.
I was inadvertently charged 2 additional days and when I brought it to the attention of the billing department I was met with a curtious representative (Liz) and was refunded the fee without incident.
Very professional and helpful staff.
Thank you,
David Fries
5 januari 2026
Antwoord van Sourgum
Hi David,
Thank you for taking the time to share your experience with us. We’re glad to hear the pickup occurred as scheduled, and we appreciate you bringing the billing issue to our attention. We’re happy Liz was able to resolve it quickly and professionally. We truly value your feedback and look forward to supporting you again in the future.
Time period could be longer
Time period could be longer. I found another company that was a month long for the same price. I would have used them, but they got back to me too late. also because of the holidays I was charge two days more for going longer. Will use the other dumpster service next time.
3 januari 2026
Antwoord van Sourgum
Thank you for sharing your feedback. We understand how important rental duration and pricing are, especially around the holidays.
We’re sorry to hear the timing and additional days impacted your experience, and we appreciate you giving us the opportunity to serve you. We do offer a price-match guarantee and are always happy to review any written proof of a lower price from another provider to ensure you’re getting the best possible rate. Your feedback helps us continue improving, and we hope you’ll consider reaching out to us again in the future.
A job well done
Was very pleased with delivery and pickup being done in a timely manner ,
14 november 2025
Antwoord van Sourgum
Hi Larry,
Thanks so much for your review! We're so glad you had a positive experience with us and that everything was handled to your satisfaction.
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