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Sourgum Reviews 

565
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I’m not sure how cost competitive your company is however, your response time was impressive as the dumpster arrived at my home within 48 hours. That being said, I was disappointed in the number of h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an issue with a dumpster, but Sourgum made it right by us immediately, and handled it in a very professional way! We have rented close to a dozen times with them, and our experience has been... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sourgum has been my go to dumpstee rental for a few years now, their team is all great, jack lawler is my main point of contact anf hes always super accomadating , fast scheduling with next day drop o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall extremely professional. Was very truthful with overages on weight and the company was on time and worked with me on dropoff and pick up times. My only complaint is that they charged days on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf

Over Sourgum

Geschreven door het bedrijf

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.

A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.

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A little more about us:

Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.

We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.

From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.

For more information, visit sourgum.com.

Contactgegevens

Trusted by Thousands

Modern solutions, transparent pricing — waste & recycling made simple

4,4

Uitstekend

TrustScore 4.5 uit 5

565 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(565)

112 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

On time and driver was very helpful

13 mei 2026
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Antwoord van Sourgum

Hi Greg,

Thanks so much for your positive review and for your vote of confidence in our service standards! We look forward to assisting you again in the future.

Beoordeeld met 2 van de 5 sterren

Poor communication

Poor communication. Late pick up. Not happy at all

12 mei 2026
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Antwoord van Sourgum

Thank you for your feedback, Lonnie. I’m sorry to hear that your experience didn’t meet expectations.

I reached out to you directly to better understand where we may have missed the mark, and I look forward to learning more about your experience. Your insights are incredibly valuable as we continue working to improve our customer experience.

Thank you again for taking the time to share your feedback.

Beoordeeld met 5 van de 5 sterren

Pretty straight forward and quick

Pretty straight forward and quick. And the pricing is nice as well. Cant beat that.

13 mei 2026
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Antwoord van Sourgum

Hi Rick,

Thank you for your great review. We're thrilled to hear you had a positive experience with us! We appreciate your business and hope to have the opportunity to support you in your future projects.

Beoordeeld met 5 van de 5 sterren

Service

Great service

11 mei 2026
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Antwoord van Sourgum

Hi Terry,

Thanks so much for sharing your feedback. It's great to hear that our commitment to reliable, on-time service came through in your experience.

Beoordeeld met 5 van de 5 sterren

great price

Easy to order, easy return. Great price

7 mei 2026
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Antwoord van Sourgum

Hi Beverly,

Thanks so much for your positive review and vote of confidence in our service standards and competitive pricing!

Beoordeeld met 5 van de 5 sterren

Schedule

Schedule. On time. Price.

8 april 2026
Review zonder uitnodiging
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Antwoord van Sourgum

Hi Paul,

Thanks for the 5-star review! It's great to hear that our commitment to competitive pricing and reliable, on-time service resonated with your experience.

Beoordeeld met 3 van de 5 sterren

Good service but they get you on over weight charges

They were very communicative. We got to keep the dumpster 2 weeks, they picked up when they said they would. That part was great.

I made the above review prior to finding out they charged me for being 2.5 tons over on weight. My pick up truck holds 2 tons so having a 15 yard container (4 of my pick up trucks volume wise) filled below the line with mostly wood and paper to be be that much over was crazy. They put a weight limit of 1.5 ton (less than what my pick up truck can hold), then give a lower price than competition b/c they make it up on the over weight charge. I feel taken. My bad for not comparing weight limits with other vendors. So they ended up costing more.

But the service was good as stated in the beginning. Who knew paper and scraps of wood would weigh that much.

28 april 2026
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Antwoord van Sourgum

Hi Joanne,

Thank you for your feedback—we’re glad to hear you had a positive experience with our communication, flexibility, and pickup.

I'm sorry to hear about your frustration around the weight charges. Materials like wood and paper can be heavier than they appear, but we understand how this can feel unexpected. We’ll continue working to make weight limits and pricing clearer upfront to avoid surprises.

Beoordeeld met 5 van de 5 sterren

Sourgum is the best dumpster company …

Sourgum is the best dumpster company in Irvington
They work with me excellent arriving in time and olso with price
I recommend to use Sourgun

20 april 2026
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Antwoord van Sourgum

Hi Jose,

Thank you so much for sharing such a strong vote of confidence in Sourgum! It's wonderful to know that our commitment to competitive pricing and reliable, on-time service stood out in your experience.

Beoordeeld met 5 van de 5 sterren

Fast and easy service

Fast and easy service. This was the first time needing this service and they made it easy with no stress.

27 april 2026
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Antwoord van Sourgum

Hi Herb,

Thanks so much for sharing this positive review! We're so glad you had a positive experience with us. Providing on-time and hassle-free service is incredibly important to us, and we're thrilled to know that came through in your experience.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, communication, and timely!!! I would use this company again.

22 april 2026
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Antwoord van Sourgum

Hi Amado,

Thank you so much for your sharing this review. We're thrilled to hear you had a positive experience with us. We look forward to working with you again in the future!

Beoordeeld met 4 van de 5 sterren

Everything was good just a pain not to…

Everything was good just a pain not to have monthly payment option

21 april 2026
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Antwoord van Sourgum

Hi Julie — thank you for your feedback! We’re so glad to hear that your overall experience was positive. We understand that not having a standard monthly payment option can be inconvenient, and we appreciate you calling that out. We’re always looking for ways to enhance the customer experience, and insights like yours play an important role in shaping those improvements. Thanks again for taking the time to share your thoughts.

Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience…

I had a very disappointing experience with this company. Their service was consistently not on time, which caused unnecessary inconvenience. I had already paid the agreed amount, and there should have only been one charge, but they overcharged me and took extra money without proper explanation. On top of that, when I tried to contact them to resolve the issue, they would not answer the phone or return calls. Very unprofessional and frustrating experience. I would advise others to be cautious before using this company.

20 april 2026
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Antwoord van Sourgum

Hi Jeffrey,

Thank you for your candid feedback. I’m sorry to hear that your rental didn’t go as smoothly as expected, and understand how frustrating that must have been.

I tried connecting with you by phone and email to discuss your experience in greater detail. We always aim to provide clear communication and and a seamless process, and I'd love to better understand from you where we fell short.

We welcome the opportunity to connect directly and make this right. Please feel free to get in touch at your convenience.

Beoordeeld met 5 van de 5 sterren

Very reliable company

Very reliable communication and will get you a great and competitive price. Very happy to have found them,

21 april 2026
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Antwoord van Sourgum

Hi Dan — thank you so much for taking the time to share your positive experience! Reliable communication and competitive pricing are things we take a lot of pride in, so it means a lot to see that reflected in your feedback.

Beoordeeld met 5 van de 5 sterren

Best Servise

Best Servise, everything on time to move our project on schedule.

15 april 2026
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Antwoord van Sourgum

Hi Viktor,

Thank you so much for sharing your positive review! We're thrilled to hear you had a great experience with us, and look forward to the opportunity to serve you again in the future.

Beoordeeld met 5 van de 5 sterren

Five-star service from start to finish

Five-star service from start to finish! The rental process was incredibly easy, and the customer service team was very helpful in recommending the right size for my project. The dumpster was delivered and picked up exactly when promised. Highly recommend for anyone needing a hassle-free experience!

17 april 2026
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Antwoord van Sourgum

Hi Jimmy,

Thank you so much for the glowing review! We’re thrilled to hear that your experience was smooth from start to finish. Making the rental process easy and helping our customers choose the right size for their projects are both top priorities for our team, so it’s great to know that came through in your experience.

Beoordeeld met 5 van de 5 sterren

pleasant and helpful dropoff and pickup…

pleasant and helpful dropoff and pickup members

30 maart 2026
Review zonder uitnodiging
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Antwoord van Sourgum

Hi Gabe — thank you so much for your kind words! Providing a friendly, helpful experience is incredibly important to us, and we’re so glad that came through during your service. We really appreciate your vote of confidence and look forward to working with you again!

Beoordeeld met 5 van de 5 sterren

Great service

7 april 2026
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Antwoord van Sourgum

Thanks for your positive feedback, Richard! We're so happy to hear that you felt well supported by our team.

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