I’m not sure how cost competitive your company is however, your response time was impressive as the dumpster arrived at my home within 48 hours. That being said, I was disappointed in the number of h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had an issue with a dumpster, but Sourgum made it right by us immediately, and handled it in a very professional way! We have rented close to a dozen times with them, and our experience has been... Toon meer
Bedrijf heeft geantwoord
Everything went well, the ordering process, the delivery and pick up. I think the only issue I had was with the dumpster itself. It had a 5x5 inch hole at the bottom, plus other holes at the bottom. I... Toon meer
Bedrijf heeft geantwoord
Overall extremely professional. Was very truthful with overages on weight and the company was on time and worked with me on dropoff and pick up times. My only complaint is that they charged days on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sourgum
Geschreven door het bedrijf
Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
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A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
Contactgegevens
Verenigde Staten
- 888-813-5276
- hello@sourgum.com
- www.sourgum.com
Trusted by Thousands
4,4
Uitstekend
564 reviews
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From first contact to final pickup
From first contact to final pickup, Sourgum was excellent. At first, I was simply shopping around for the best price. (Getting quotes for anything these days is ridiculous.) Alison was the only reply that was understanding of my time, needs and timeline. Through email, she was able to assist me in the entire process. Explained all of the requirements ( Space needed, height clearance, banned items, potential extra costs for weight or appliances, etc.) The driver was on-time and very good in placing the large dumpster EXACTLY where I wanted it. Sourgum was the only business I found that offered a 2-week rental without paying extra. Received the reminder email when the pick-up date was approaching. Driver arrived midday on the 14th day, was able to scoop it up, drop the cover over it and pull away with little to no issue.
Highly recommend them! Good price, excellent service & great personnel. Thank you, again.
2 juli 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi Trevor,
Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that Alison made the process easy and that both delivery and pickup went smoothly. We’ll be sure to share your kind words with Alison and the rest of the team.
We're here for you if you ever need our services in the future.
Customer service is excellent
Customer service is excellent! The whole process from getting a quote to scheduling pick up was easy and the prices are very good. Will definitely be doing business with this company again
16 juli 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi Trish,
Thank you for the kind words! Reliable support at every step is exactly what we aim for, so it means a lot to hear it made a difference. We're glad we could help and here whenever you need us next.
I requested aa next day dumpster online…
I requested aa next day dumpster online on a Monday evening when offices are typically closed. Honestly I was not really expecting it to be able to come the next day but I definitely needed it by Wednesday. Their rep Alli P emailed me first thing in the morning to let me know they were working on it. I emailed back just asking to let me know if it cant get here by Wednesday. To my surprise she was able to confirm delivery TODAY (Tuesday). As a company, that is a very impressive turn around. COmmunication-wise most places would just wait until they have a confirmation to reach out. The little extra touch to email me right away to tell me they were working on it is above and beyond what I see in most businesses. Great job Alli, and great job Sourgum!
14 juli 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi Chris,
Thanks so much for your feedback! We’re glad you had a great experience with Alli and look forward to supporting your waste and recycling needs in the future.
Easy order
Easy order, easy return, great price and friendly staff. I would definitely use Sourgum again.
9 juli 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi CJ,
Thanks so much for sharing your feedback! We're glad you had a great experience and look forward to supporting your waste and recycling needs in the future.
Antwoord van Sourgum
Hi Herb,
Thank you for taking the time to leave your feedback! We appreciate your business and we're here whenever you need us in the future.
Antwoord van Sourgum
Hi Nicole,
Thank you for taking the time to leave your feedback! We truly appreciate your business and are here whenever you need us.
Friendly customer service answered all…
Friendly customer service answered all questions and was most cost-effective. I ordered a second one!
11 juni 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi Alicia,
Thank you so much. Knowing you came back for a second project is the best kind of feedback we can get. We're really glad the team was helpful.
If there's anything about your experience that could have been better, we'd genuinely love to hear it. We're always looking to improve. Feel free to reach out at support@sourgum.com.
Actually the initial phone call was…
Actually the initial phone call was pleasant and informative. In comparison to the other calls, I knew I would tender your services. The whole experience was good. The only issue is that I had was that the dumpster came so late in the day on the scheduled delivery date. Otherwise, it worked out great. I wish I would gotten the bigger dumpster.
22 mei 2026
Review zonder uitnodiging
Very professional
Kelley is fantastic! The price is reasonable ! I recommend this company
8 juni 2026
Antwoord van Sourgum
Hi Tony,
Thank you so much for sharing this positive review and vote of confidence in our service and support. Kelley cares so deeply for her customers, and we're delighted that her dedication came through in your experience.
Josh Esponza was very helpful…
Josh Esponza was very helpful throughout the entire process. He was considerate of any needs we had, checked up often, and provided a smooth process throughout the rental experience. I will certainly recommend Sourgum to others in the industry.
2 juni 2026
Antwoord van Sourgum
Eric,
Thanks so much for sharing your experience! We're thrilled to hear you felt supported every step of the way. Our customers are always in great hands with Josh!
These people lie from the get-go a…
These people lie from the get-go a piece of crap. They brought me a dumpster that had a bunch of garbage already still in it and then they charged me extra said I was overweight when they come and got the dumpster a week later they charge me another $253 on top of 350 some dollars. These people are a joke they need to be put out of business they lie. I even took pictures of the dumpster with all the garbage in it when they brought it.
14 mei 2026
Review zonder uitnodiging
Antwoord van Sourgum
David,
Thank you for sharing your experience with us. I’m very sorry to hear about the issues you encountered.
Unfortunately, I wasn’t able to locate an order record under your name. When you have a moment, can you please give our office a call so we can review the photos you mentioned and better understand your experience?
We appreciate your candid feedback and look forward to learning more about where we fell short, and how we can improve our communication and overall customer experience.
Stop sending me emails telling me to review!
26 mei 2026
Antwoord van Sourgum
Tess,
Thank you for sharing your feedback on our email frequency. We truly appreciate your candor, and are always looking for ways to improve the customer experience, including how we communicate digitally.
Fast reliable also call to change date…
Fast reliable also call to change date and it was changed right away with no problem.
27 mei 2026
Antwoord van Sourgum
Hi Anthony,
Thanks so much for your feedback! We're so glad that our team was able to quickly accommodate your scheduling change — making things easy and seamless for our customers is always a top priority. Thanks again for your vote of confidence in our service!
Don’t deliver!
They rescheduled my container delivery not once but twice. The second time they did it via text at 4:31 PM the day before delivery. I would have been more understanding if it was earlier in the day but by 4:30 I had already put a deposit down on the labor to help me load it. They didn’t seem to care and said they were still working to fulfill my need and it “should” be there the following day. Then when I called to speak to someone it went to voicemail and nobody ever called back. They said they would refund me immediately and I still haven’t received my money back or a confirmation email. Now I am out the $300 from the labor and had to get another company and I move in 1 week.
26 mei 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi Adam,
Thank you for taking the time to share your feedback -- we’re truly sorry your experience didn’t meet your expectations. We reached out directly with more context and have already begun applying your input to improve how we communicate delivery timing, especially during busy periods like Memorial Day.
We genuinely appreciate you calling out how we could've better communicated and managed expectations -- your feedback is directly shaping quality standard improvements, including providing clearer, more proactive updates to our customers moving forward. Thank you again for your insights.
Wishing you all the best with your move.
Antwoord van Sourgum
Gio,
Thanks so much for sharing this positive review. Reliable, on-time service is what we strive for, and we're thrilled to learn that this resonated with your experience.
Bad Customer Service
Company did not listen to our instructions, also were quite over priced
26 mei 2026
Antwoord van Sourgum
Hi Pete,
Thank you for taking the time to share your experience -- we regret that we missed the mark, and that you were surprised by the final cost of your rental. We strive to provide transparent pricing, and your feedback is valuable as we continue to improve our communication and overall experience.
Delivery and on time
22 mei 2026
Antwoord van Sourgum
Hi Kirby,
Thank you so much for sharing your positive review. We're thrilled that you had a great experience with us!
Antwoord van Sourgum
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a reliable and pleasant experience with us each time. Consistency is something we take great pride in, and your feedback means a lot to our team. We value your continued business and look forward to working with you again!
Courteous and Efficient combined
The team is responsive and follows directive always
they go above and beyond to accommodate requests
18 mei 2026
Review zonder uitnodiging
Antwoord van Sourgum
Hi Upenda,
Thanks so much for your positive feedback! We're thrilled to hear our team has been responsive and attentive with you. Taking an anticipatory approach with our customers is core to our values, so it’s great to hear that came through in your experience. We value the opportunity to work with you and appreciate your continued partnership.
Antwoord van Sourgum
Hi Greg,
Thanks so much for your positive review and for your vote of confidence in our service standards! We look forward to assisting you again in the future.
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