Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right packag... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From embarking to disembarking the whole time was fabulous. Cabin was spotless. Fantastic room steward Andy. Staff worked tirelessly. Plenty of food choices. The restaurant service was amazing. L... Toon meer
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our experience dealing with Southampton cruise centre was excellent. we had issues with our bank transfer. Rebecca Kyte was excellent and managed to get our cabin on hold for 5 days. Only one issue... Toon meer
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I have never used this company before, but checked the online cruises, I needed to confirm some details so I called the agents, I was really pleased with the helpfulness of the agent I spoke to (Carol... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Southampton Cruise Centre
Geschreven door het bedrijf
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Contactgegevens
298 Highfield Road, FY4 3JU, Blackpool, Verenigd Koninkrijk
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Uitstekend
452 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Southampton Cruise Centre
Hi Martin,
Thanks for taking the time to leave us a review.
We'll make sure Jenny sees your lovely comments. We really appreciate you booking with us and hope you have an amazing cruise to look forward to!
Kind regards,
Southampton Cruise Centre
Great service
Honest, straightforward good advice from a very friendly knowledgeable and professional lady (Jenny) made our experience with booking very pleasant.
7 september 2026
Antwoord van Southampton Cruise Centre
Hi Mrs Hall,
What a lovely review, thank you.
Jenny will be delighted to see your comments. We're very lucky to have her on the team and really appreciate you putting your trust in us for your holiday.
Wishing you a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Booking process was quick and easy
7 september 2026
Antwoord van Southampton Cruise Centre
Hi Victor,
Thanks for your review and for booking with us.
We hope you have a fantastic cruise and enjoy every minute!
Kind regards,
Southampton Cruise Centre
Easy to book and great price
7 september 2026
Antwoord van Southampton Cruise Centre
Hi James,
Really pleased to hear you had a good experience booking with us. Thanks for taking the time to leave a review.
We hope you have a brilliant cruise!
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Colin,
Thanks for your kind review!
We really appreciate it and hope you have a brilliant cruise!
Kind regards,
Southampton Cruise Centre
Jennifer is always totally helpful and…
Jennifer is always totally helpful and informative and provides the highest standard of customer care. We have confidence in her and would not look elsewhere.
7 september 2026
Antwoord van Southampton Cruise Centre
What a wonderful review, thank you!
Your continued trust and loyalty means a great deal to us. Jennifer will be so pleased to see this, and we're very lucky to have her as part of the team.
We look forward to helping with many more holidays in the future!
Kind regards,
Southampton Cruise Centre
Everything in one place
6 september 2026
Antwoord van Southampton Cruise Centre
Hi Tim,
Thank you for the 5 stars!
We really appreciate you booking with us and hope you have a fantastic cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi John,
Thanks so much for the 5 stars!
We'll make sure Charlotte sees this one. It's always great to see our team getting a shout-out from a happy customer.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Thanks so much for the great review!
We really appreciate your booking and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Great service
I booked online which i much prefer, so many places were phone call only
The prices were excellent and information clear
1 september 2026
Antwoord van Southampton Cruise Centre
Hi James,
Thank you for the 5 stars!
We're really pleased you chose to book with us. We know lots of people prefer the convenience of booking online, while still having a real team here if you ever need us.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Really nice and helpful person helping…
Really nice and helpful person helping us to book our cruise with ease and to get a great deal
6 september 2026
Antwoord van Southampton Cruise Centre
Hi Ricky,
Thanks so much for the 5 stars!
We really appreciate you booking with us and hope you have a brilliant cruise to look forward to.
Kind regards,
Southampton Cruise Centre
been looking at various sites all week…
been looking at various sites all week one contact with Jaqueline and bingo booked seven day on new msc world asia fantastic personal service, thank you regards mr Mellor
5 september 2026
Antwoord van Southampton Cruise Centre
Hi Mr Mellor,
Thank you for the fantastic review!
We'll make sure Jacqueline sees your lovely comments. We're really pleased to have you booked with us and hope you have an amazing time on MSC World Asia.
Enjoy every minute!
Kind regards,
Southampton Cruise Centre
Jacqueline is very helpful and…
Jacqueline is very helpful and responsive to all my queries and quick response to my emails.
4 september 2026
Antwoord van Southampton Cruise Centre
Thank you for your lovely review.
We'll make sure Jacqueline sees your comments. Having someone there when you need a question answered can make all the difference, and we're really pleased you've felt well looked after.
We hope you have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
Charlotte was very helpful and nothing…
Charlotte was very helpful and nothing was too much trouble
4 september 2026
Antwoord van Southampton Cruise Centre
Thank you for the lovely feedback!
We'll make sure Charlotte sees your comments. We're lucky to have her on the team and it's always nice to hear when that personal service comes through.
Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
lovely lady very helpful and…
lovely lady very helpful and knowledgeble about our holiday enquiries, we booked our holiday with her..
4 september 2026
Antwoord van Southampton Cruise Centre
Hi Deborah,
Thank you for your lovely review and for booking with us!
We're so pleased our team could help you find the right holiday. Now the exciting part begins!
We hope you have an amazing time and make some fantastic memories.
Kind regards,
Southampton Cruise Centre
Very happy with our booking
We were very happy with the booking process, Lee was friendly, helpful , informative and answered all our queries.
4 september 2026
Antwoord van Southampton Cruise Centre
Thank you for the 5 stars!
We'll make sure Lee sees your lovely comments. We're really pleased you felt well looked after and had all your questions answered.
Wishing you a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Nothing else to compare it with yet
Nothing else to compare it with yet, my first voyage.
28 augustus 2026
Antwoord van Southampton Cruise Centre
Thank you for the 5 star review, Brian.
How exciting to have your very first cruise to look forward to. We hope it's the first of many and that you have an absolutely fantastic time!
Kind regards,
Southampton Cruise Centre
Amy was brilliant
Amy was brilliant. All the info we needed and booking was very smooth. Will definitely use Southampton Cruise Centre again.
2 september 2026
Antwoord van Southampton Cruise Centre
Hi Paul,
Thank you for the 5 stars!
We'll make sure Amy sees your lovely comments. The fact you'd choose to book with us again is the best feedback we could ask for.
Have an amazing cruise, and we look forward to welcoming you back for the next one!
Kind regards,
Southampton Cruise Centre
No nonsense transaction
I already knew which cruise I wanted to book but had problems completing the booking online. It was a simple telephone transaction completed quickly without issue
28 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Angela,
Thank you for the 5 stars!
Sometimes it's just easier to pick up the phone and speak to a real person. We're glad our team could step in and get everything sorted for you.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Your price was good but there is a…
Your price was good but there is a problem of loading the payment page;it kept on loading but after trying several times we have been able to book, but still there is promt reply after payment, good service . It is really sad to say that when we contacted your online chat agent, they were offering a higher price than it is stated in your website despite informing them that it is cheaper on your website.
1 september 2026
Antwoord van Southampton Cruise Centre
Thank you for your review.
We're pleased you found a great price with us, although we're sorry you had a little trouble with the payment process.
It's good to know everything was quickly confirmed afterwards, and we really appreciate you booking with us.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
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