South Downs Bikes Reviews 

223
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent prompt service; delivery was well in advance of forecast. Product as stated in description, good product, good value. Very pleased

Beoordeeld met 2 van de 5 sterren

Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!

Beoordeeld met 5 van de 5 sterren

Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high stree... Toon meer

Bedrijfsgegevens

  1. Fietsaccessoirewinkel

Geschreven door het bedrijf

South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 42% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(223)

89 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Always friendly and keen to help

Always friendly and keen to help. I’ve bought 2 bikes from them over the last 5 years. Great service.

11 maart 2026
Review zonder uitnodiging
Logo South Downs Bikes

Antwoord van South Downs Bikes

Thank you for the continued support! We’re really pleased to hear you’ve had great service over the years, and we truly appreciate you choosing us for both bikes. See you again soon!

Beoordeeld met 5 van de 5 sterren

Great friendly service

I bought a bike from South Downs Cycles and was very pleased with the service. Before ordering, I spoke with Martin, the owner, who was friendly and gave helpful advice.

After I placed the order online, Martin rang to explain that the bike had just sold out. He offered the same model in a different colour, which normally costs £250 more, but honoured the original price.

Very helpful and straightforward service. I would happily recommend South Downs Cycles.

4 maart 2026
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Antwoord van South Downs Bikes

Thank you for the wonderful feedback! We’re really pleased Martin could help and that everything was handled in a straightforward way, including sorting an alternative model at the original price. We truly appreciate your recommendation and support!

Beoordeeld met 5 van de 5 sterren

My purchase was based on price

My purchase was based on price ! South Downs bikes offered the best price ! A easy simple transaction followed up with a speedy delivery! I Would definitely recommend , and i will definitely buy from South Downs bikes again in the future .⭐️⭐️⭐️⭐️⭐️

27 februari 2026
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Antwoord van South Downs Bikes

Thank you for the great review! We're glad you found a great price and that everything went smoothly with quick delivery. We really appreciate the recommendation!

Beoordeeld met 5 van de 5 sterren

Exceptional Service

I recently purchased a Specialized Levo from South Downs Bikes and couldn’t be more pleased with the experience.

I dealt directly with Martin, the owner, who was incredibly helpful from start to finish. I managed the entire purchase over the phone, and Martin made the process straightforward, clear, and completely stress-free.

The bike was delivered to my home, and the gentleman who brought it was extremely helpful and knowledgeable. Importantly, he was also a mechanic, meaning he was fully capable of handling any issues if they had arisen (none did). This really stood out to me, as a previous purchase from another bike shop resulted in having to return a bike due to issues, and the delivery person on that occasion wasn’t a mechanic which caused unnecessary delays and inconvenience.

It’s clear that Martin genuinely cares about the reputation of his business. The level of service was exceptional throughout. I only wish every bike shop were this easy to deal with.

I would highly recommend South Downs Bikes to anyone considering a purchase.

23 februari 2026
Review zonder uitnodiging
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Antwoord van South Downs Bikes

Thank you so much for the incredible review! We’re delighted to hear you’re pleased with your new Levo and that the whole process felt straightforward and stress-free. Martin and the team take great pride in making sure every bike is delivered properly set up and supported by experienced staff, so your comments really mean a lot. We truly appreciate the recommendation and wish you many fantastic rides ahead!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service , very fast delivery .

19 februari 2026
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Antwoord van South Downs Bikes

Thank you for the great review! We’re really pleased you were happy with the service and fast delivery. Much appreciated :)

Beoordeeld met 5 van de 5 sterren

Right part Right price good delivery

Right part Right price good delivery

17 februari 2026
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Antwoord van South Downs Bikes

Thanks for the great feedback! We’re glad you found the right part at the right price and that delivery hit the mark

Beoordeeld met 5 van de 5 sterren

South Downs bikes is an amazing cycling…

South Downs bikes is an amazing cycling shop, run by a true gentleman. 100% recommend this place to anyone.

1 februari 2026
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Antwoord van South Downs Bikes

Thank you so much for the fantastic review! That really means a lot to us. We truly appreciate the recommendation and your support. Hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Wow that was Quick.

Wow that was Quick.
Ordered a Rockhoper, great priced bike at about 4.30 on a Wednesday. Email to check weight at 7.30pm
Phone call at about 10.30 Thursday to check I'd be in between 5 to 7pm
Bike delivered by South Down Bikes, not a delivery agent.
Fully set up and suspension tuned for my weight at 5.10pm, 25 hrs after ordering.
Fantastic bike. Very pleased with Service and price.

12 februari 2026
Review zonder uitnodiging
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Antwoord van South Downs Bikes

Thank you for the fantastic review! We’re delighted you were happy with the quick turnaround and personal delivery. Getting your Rockhopper set up and tuned ready to ride is exactly how we like to do things. Enjoy the bike, and we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Friendly and happy to chat

Friendly and happy to chat. Even for a simple cheap product.

13 januari 2026
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Antwoord van South Downs Bikes

Thanks for the great feedback! We’re always happy to chat and help out, no matter how small the purchase. Much appreciated :)

Beoordeeld met 5 van de 5 sterren

Perfectly brilliant !

Martin was so friendly and helpful as were the entire staff at Storrington. I've called in many times over the years but the store is some distance from where I live so I used to shop more locally.
Not anymore. Southdown Bikes is firmly my favourite bike shop now.

16 december 2025
Review zonder uitnodiging
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Antwoord van South Downs Bikes

Thank you so much for the lovely review! Martin and the Storrington team will be delighted to hear this. We really appreciate you making the journey to see us, and we’re proud to be your favourite bike shop!

Beoordeeld met 5 van de 5 sterren

Bought a shimano wireless from there…

Bought a shimano wireless from there came perfectly boxed and was quick delivery. Arrived in estimated time aswell

1 januari 2026
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Antwoord van South Downs Bikes

Thank you for the review! We’re glad everything arrived well packaged and on time — enjoy your new Shimano setup!

Beoordeeld met 5 van de 5 sterren

Great service fast delivery

Great service fast delivery

8 januari 2026
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Antwoord van South Downs Bikes

Thanks for the great feedback! We’re glad you were happy with the service and fast delivery — much appreciated

Beoordeeld met 5 van de 5 sterren

Cube mtb

Absolutely fantastic service. Friendly and kept me informed with everything. I dealt with Andrew and he couldn’t of been more helpful.

7 januari 2026
Logo South Downs Bikes

Antwoord van South Downs Bikes

Thank you for the fantastic review! Andrew will be delighted to hear your kind words. We’re really pleased you felt well looked after and kept informed throughout — much appreciated!

Beoordeeld met 5 van de 5 sterren

Great service

Great service , repairs carried out professionally, quickly and at reasonable cost . What more can you say
But thanks 👍

8 januari 2026
Review zonder uitnodiging
Logo South Downs Bikes

Antwoord van South Downs Bikes

Thank you for the fantastic review! We’re glad you’re happy with the repairs and the service — your support is really appreciated 👍

Beoordeeld met 5 van de 5 sterren

Purchased a gift token for a son in-law…

Purchased a gift token for a son in-law so straight forward this time. I have used them in the past for other items and well worth a trip out.

21 december 2025
Logo South Downs Bikes

Antwoord van South Downs Bikes

Thank you for the great review! We’re glad the gift token purchase was straightforward and that you’ve enjoyed shopping with us before — we really appreciate you making the trip out to see us.

Beoordeeld met 5 van de 5 sterren

I have used South Downs bikes a number…

I have used South Downs bikes a number of times from buying riding gear to having full bikes built up. They have an Incredibly hard working team. Going above and beyond for me on more than 1 occasion , once before even offering me parts of their personal bike to get me back on the trail. A proper bike shop with real knowledge and understanding of the sport we all love so much. Big thank you to the team.

1 januari 2026
Review zonder uitnodiging
Logo South Downs Bikes

Antwoord van South Downs Bikes

Thank you so much for the fantastic feedback. We’re really grateful for your continued support and pleased the team has been able to help keep you riding, even in tricky moments. It means a lot to be described as a proper bike shop — we truly appreciate it!

Beoordeeld met 5 van de 5 sterren

Customer service was excellent

Customer service was excellent. Checked stock and posted ordered item the same day. Would thoroughly recommend to anyone needing a bike or spare parts.

17 december 2025
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Antwoord van South Downs Bikes

Thank you for the great review! We're pleased we could get your order checked and dispatched the same day. We really appreciate the recommendation and your support

Beoordeeld met 5 van de 5 sterren

another fantastic service by the team…

another fantastic service by the team especially Josh who is a real credit to the company i highly reccommend them to anyone who needs a fast courteous and professional service many thanks guys you are amazing

29 december 2025
Review zonder uitnodiging
Logo South Downs Bikes

Antwoord van South Downs Bikes

Thank you for the brilliant review! We’ll be sure to pass your kind words on to Josh — he’ll really appreciate it. We’re glad the team could deliver fast, friendly and professional service, and we truly value your recommendation!

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