Excellent prompt service; delivery was well in advance of forecast. Product as stated in description, good product, good value. Very pleased
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Lees wat reviewers zeggen
Great help fixing a worn chain and deraillure alignment at short notice. Clear estimate and stuck to price. Thanks
Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!
Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
Contactgegevens
West Street 28, RH20 4EE, Storrington, Verenigd Koninkrijk
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
4,6
Uitstekend
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly staff who genuinely care about…
Friendly staff who genuinely care about their customers. They take the time to give clear guidance and support, helping you make the right choices when it comes to finding the best kit for your needs. Great service all round!
16 september 2025
Review zonder uitnodiging
Antwoord van South Downs Bikes
Thank you so much for your kind words! We’re really pleased to hear you felt supported and well looked after. Helping riders find the right kit is what we’re all about – enjoy the rides, and we hope to see you again soon!
Having hunted for the correct computer mount
Having hunted for the correct bike computer mount on several suppliers websites, several sent the wrong one. South Down Bikes hit the mark with the correct description on their website, and prompt delivery. Thanks team.
11 september 2025
Review zonder uitnodiging
Antwoord van South Downs Bikes
Thank you for your feedback! We’re delighted we could help you find the right computer mount and get it to you quickly. It’s great to hear our website descriptions and service made the difference. We really appreciate your support and hope your rides are smoother than ever!
I bike shop where no question is a…
I bike shop where no question is a silly one and above all where your needs of a biker are considered when selecting one from the great selection of quality bikes on offer.
29 augustus 2025
Review zonder uitnodiging
Antwoord van South Downs Bikes
Thanks so much for your kind words! We’re glad you felt supported and found the perfect bike. At South Downs Bikes, no question is ever silly, we’re always here to help every rider:)
Antwoord van South Downs Bikes
Hi Petrina,
Thank you so much for your kind words! We’re delighted to hear you were happy with the service and your new item. Enjoy the ride, and we hope to see you again soon at South Downs Bikes. 🚴♀️
— The South Downs Bikes Team
Antwoord van South Downs Bikes
Hi there,
Thanks for your review! We’re glad to hear your order process was smooth and that your item arrived quickly. We look forward to helping you again soon.
— The South Downs Bikes Team
Don’t ask me to review an order I’ve not received!
How can I give a review my order never turned up and south down bikes haven’t responded to me.
20 juli 2025
Antwoord van South Downs Bikes
Hi Callum
Sorry for the trouble earlier — we’re glad our team was able to resolve this with you. Thanks for your patience.
South Downs Bikes Team
Excellent knowledgeable service
9 juli 2025
Antwoord van South Downs Bikes
Hi there
Thank you for your kind words! We’re so pleased you found our service helpful and knowledgeable. We look forward to seeing you again soon.
South Downs Bikes Team
USE stem
Very competitive price (cheapest I could find) and very quickly delivered, website easy to use too.
2 juli 2025
Antwoord van South Downs Bikes
Hi William
Thank you for the great feedback! We’re glad you found our prices competitive, the website easy to use, and your order arrived quickly. Enjoy your new stem, and we hope to see you again soon.
South Downs Bikes Team
Antwoord van South Downs Bikes
Hi Paul
Thank you for your lovely feedback! We’re delighted you found our team friendly and knowledgeable — we’ll be sure to share your comments with them. We look forward to welcoming you back soon.
South Downs Bikes Team
Antwoord van South Downs Bikes
Hi, Thank you for the review! and we are glad that you liked our service.
SDB have been amazing over the years!!
I've now bought three bikes from SDB and every time I've visited them, they've been extremely knowledgeable, friendly and professional. Martin and the team have always taken the time to look after my family for new bikes, servicing and support. As always, a big thank you to the team!!
23 mei 2025
Review zonder uitnodiging
Antwoord van South Downs Bikes
Hi Chris
Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family have enjoyed your experience with us over the years. Martin and the team really appreciate your kind words, and we look forward to helping you with many more bikes and services in the future!
South Downs Bikes Team
Ease of ordering on the site
Ease of ordering on the site, fast delivery service and very competitive prices.
7 mei 2025
Build a child's bike well for a birthday
Good customer service and the child was very happy with the bike
10 februari 2025
Brilliant service
Brilliant service, I placed my order at 3pm and it was delivered in person by 5pm.
These guys are really great and I would recommend their very professional approach and excellent levels of service.
5 februari 2025
Just bought a bike through these guys
Just bought a bike through these guys, customer service is absolutely spot on! I opted for different pedals and new grips, they fitted it all for me without even being asked. Ordered the bike Friday evening, it arrived the following Tuesday, top job guys!
4 februari 2025
Review zonder uitnodiging
Antwoord van South Downs Bikes
Thank you for your review! Enjoy the bike, if you need anything else, please let us know and we will be very happy to help. Thanks again!
Fantastic Service
Fantastic Service. These guys are exceptional at communication and execution.
6 januari 2025
gravel bike to be fitted with mudguards and rack
I took my gravel bike to be fitted with full mudguards and a rack. Due to the 40mm tyre size and frame design I knew it wasn’t going to be straight forward but the mechanics at Southdowns Storrington did a great job and kept me updated on progress. Thanks Sam, Josh et al.
28 december 2024
Review zonder uitnodiging
These guys are really good
These guys are really good. I bought a Specialized bike from them nearly 2 years ago, and have had a few problems with it. The back up from South downs bikes has been absolutely 100%. I cannot fault them in any way. Lucky for me they are also my closest store (Goring by sea).
7 januari 2025
Review zonder uitnodiging
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