My brother had phone call from them claiming to be changing his landline and router to fibre optic. My brother was suspicious as he router is from Virgin and his landline talk talk. He hung up when th... Toon meer
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Lees wat reviewers zeggen
Excellent! I had internet and phone services from Sparta Telecom for my shop for many years and encountered hardly any problems with either phone or internet.
Bedrijf heeft geantwoord
Scam company. They cold call the elderly and vulnerable pretending to upgrade copper connection to fibre on behalf of open reach and other broadband companies. The man on the phone had an Indian accen... Toon meer
1 rang Sparta telecom to say that my phone and internet wasn't working.1 spoke to Andrew who was very helpful. He said he would contact an engineer,and that should sort it out. Next day it was all wo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Using our high-performance broadband telecommunications infrastructure, we deliver industry-leading broadband service to home and business customer at the fastest broadband speeds available in the UK today. Coupled with our impeccable security and network reliability, the low prices for our broadband packages make them a truly irresistible proposition for our customers.
Contactgegevens
FUTURES HOUSE THE MOAKES, LU3 3QB, LUTON, Verenigd Koninkrijk
- 08009159396
- info@spartatelecom.com
- www.spartatelecom.com
2,6
Slecht
338 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 31% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Andrew in technical services
Andrew in technical services , was very helpful in sorting my technical issue.
19 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to thank you for taking out time to rate your experience with us. We are glad that we could help you resolve your technical issue.
Fraudulent unscrupulous thieves
Same experience as others. Fraudulent direct debit set-up on my 90 year old mothers bank account. Thieves!!
8 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I request you to kindly contact us on 0800 915 9396 before you start calling us names. I assure you that we will resolve it with your utmost satisfaction.
This company is a scam
This company is a scam. They have taken £160 from my nans account and set up a direct debit, from the reviews this appears to be a theme! Company has been reported, absolutely disgusting that they are targeting the elderly!
15 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
We are as genuine a company as there is any in the UK telecom industry. We have been running the business for more than a decade. I urge you to kindly contact us on 0800 915 9396 for any query/concern and we will be more than happy to resolve it for you.
How to get a refund from these Thieves
This company are totally FRAUDULENT. Along with Reliable Appliance Repair they are
praying mainly on the elderly.. Good thing is I've been into the bank today and banks can do a direct debit refund.. the £165 this company stole via Sparta telecom was back in bank account within 4 hours..
But keep a check on bank account as they may try to scam again with a different reference number..
13 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to inform you that filing a charge back comes under direct debit guarantee and is a basic facility that your banks provide you. For you information, you could have applied for a refund through us as well. You mentioned the name of Reliable Appliance Repair and I understand that they explained you clearly, why the transaction took place. I would like to request that you simply say "No" to something you do not want and not call other companies fraudulent. However, feel free to contact us on 0800 915 9396 should you need any clarification.
Scammers
Scammers! Taken money from my elderly mother without any authorisation would like to know how they got bank details !!! Never heard of them until they’ve helped themselves to £165
12 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I strongly disagree with your choice of words for our esteemed company. I would like to inform you that we do not take money out of people's bank account just like that and it is not possible to process any transaction without the bank details. However, it is possible that you shared you details and forgot which is quite normal for anybody because of their busy schedules. I advise you to kindly contact us for any clarification.
Very quick to respond to phone call
Very quick to respond to phone call, helpimg to correct problem with conection to computor.
9 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to thank you for sharing your valuable feedback and for appreciating our efforts to respond and resolve our customer's query as quick as possible.
My mother has had £ 299 taken out her…
My mother has had £ 299 taken out her bank account she was told it was for equipment but was already installed weeks ago can yiu explain why
9 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to request you to kindly contact us on 0800 915 9396 and we will be happy to help you and provide you a satisfactory solution/clarification to your query.
Scam company, prey on the elderly
Same experience as most here, this company is a scam and prey on the elderly. This comapny took £165 and set up a direct debit out of my Grandads bank account without ever phoning or being in contact with him. These people are a disgrace and have been reported.
6 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I am sorry that you feel this way. However, I would like to enlighten you on the fact that almost all the customers or their representatives who have posted their bad reviews which you referring to here had their issue/query resolved. But they still wanted to put their experience here and rate it which I respect regardless of the stars they have given. We as a responsible company welcome all types of negative and positive reviews from our customers as it gives us opportunity to learn and grow. But I do not see it fair that you only concentrate on the negative reviews and call us a scam company. To start with scam companies do not keep an account on platforms like Trustpilot and respond to their reviews or have dedicated customer service. I urge you to please revisit your remarks about our reputed company. For any clarification or query feel free to contact us on 0800 915 9396.
Scam
Scam. Took money from my mothers bank account without consent
8 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to inform you that we never charge payments without the consent of the customer/payer. I request you to contact us on 0800 915 9396 should you need any clarification.
Scamming the elderly
This company just took the sum of £160 from my 89 year old mothers bank account without her ever sharing any details or ever been a customer. This company should be shutdown. We have informed bank and trading standards. They seem to prey on the elderly not checking their statements. You have been warned avoid.
7 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I sorry that you feel this way. However, it will be impossible for any company to setup a direct debit without the bank details. I request you kindly call us on 0800 915 9396 and we will be happy to resolve this for you.
Probable scam
Probable scam. I will never trust pilot again. Targeting the elderly.
5 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
We have a customer base from all age groups, and we do not intend to target a specific age group for our services. I urge you to clarify that how you have come to this conclusion.
This company obtained my mother's bank…
This company obtained my mother's bank details s at nationwide and set up a DD for £169! We've never heard of or spoken with them!
5 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I request you to kindly contact us on 0800 915 9396 to get clarification. We wouldn't have had the details without speaking with somebody.
SCAM
SCAM. Somehow this company got hold of my Nationwide bank account details, and set up a direct debit for £165. SCAM.
5 mei 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I request you to kindly review your choice of words. We are as genuine a company as there is any in UK. I understand that you have spoken with us and the matter has been resolved. Feel free to contact us back should you have any further queries.
The customer service is great then…
The customer service is great then anyone.
25 maart 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
Thank you for your valuable and positive feedback.
Very good customer service
The gentleman was very polite and sorted my issue
2 maart 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to thank you for sharing your valuable feedback.
Internet
The man was very helpful and talked me through everything.
12 februari 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
Thank you for rating and sharing your experience with us.
Excellent service from Richard at…Sparta Telecom
Excellent service from Richard at Sparta Telecom this evening.
I have been a customer for eleven years.
Polite, helpful staff always ready to listen and help.
I recommend them ..give them a call 🤙
6 februari 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to thank you for your recommendation and for being a loyal customer for this long. I am absolutely sure that this relationship will continue for years to come as well. We at Sparta Telecom, always strive to be Polite, Helpful, Considerate and Empathetic at all times. We are grateful to have a loyal customer like you.
They are very understanding of my…
They are very understanding of my situation and I've never had any problems with them. I recommend them.
6 februari 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to thank you for your recommendation, and we will strive to continue to provide with the best all-round experience in future as well.
Really easy to find their telephone…
Really easy to find their telephone number for support, talk to someone who could advise on actions I needed to do, and all sorted within hours!
Well done teams!
21 januari 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
I would like to thank you for taking out time to share your feedback. We always strive to keep reaching out to us easy and quick. I am glad that we had a chance to help you.
had bother changing from talk talk to sparta…
had bother changing from old telecom co to sparta christ soon fixed this out many thanks well done
8 januari 2026
Review zonder uitnodiging
Antwoord van Sparta telecom
Thank you so much for your review its very much appreciated. It took 3 of our customer service team, and also legal department to get this sorted as TalkTalk was insistent that they had the line, it was after we and the legal department who intervened to sort this. It took over 2 weeks until TalkTalk admitted they had got it wrong and had not completed the transfer properly, we are glad to hear they are refunding you all changes. That's what we do, we go the extra mile for our customers, so they can enjoy their services, and as you have found that's the difference between us and the big boys, we go out of our way to help.
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